Multiple BSODs when CPU is under heavy load or stress testing

NCTRNL · Mar 31, 2024

The machine is about 18 months old. I'd noticed weird behavior when running any benchmarking tool:

PerformanceTest - Certain CPU tests will run with/ no errors but will not report a score.
UserBenchmark—Tests sometimes crash into a BSOD, but when they don't, the CPU information doesn't all upload to the site.
Cinebench - This locks up every time I run it. Varying amounts of time up to 1 minute.
Intel Extreme Testing Utility—Stress tests will run and crash, and the program will disappear without error messages.
Intel Diagnostic Tool—Sometimes it runs to a PASS, and other times it crashes in a BSOD with no information when I reboot. It doesn't even log the session in its log.
Prime95 - This will crash every single time. Takes between 30 and 90 seconds.

I have replaced the RAM and the CPU cooler to rule them out. I figure it's the 13900K or the motherboard. I would love to know more information about what's going on. V2 Log file is here: RPM_PC-(2024-03-31_15-07-27).zip

zbook · Mar 31, 2024

Please perform the following tests:

1) Turn off Windows Driver Verifier:

Enable and Disable Driver Verifier in Windows 10

How to Enable and Disable Driver Verifier in Windows 10

www.tenforums.com

2) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

3) The BIOS Version/Date American Megatrends International, LLC. F27, 9/12/2023

Upgrade the BIOS: F27 > F28

Z690 UD AC (rev. 1.0) Support | Motherboard - GIGABYTE Global

Lasting Quality from GIGABYTE.GIGABYTE Ultra Durable™ motherboards bring together a unique blend of features and technologies that offer users the absolute ...

www.gigabyte.com

4) Boot into safe mode (shift + restart) > run IPDT > post images with a text report

Intel® Processor Diagnostic Tool

This download record installs the Intel® Processor Diagnostic Tool release 4.1.9.41, which is compatible with multiprocessor systems.

www.intel.com

If it passes testing then boot normally and repeat IPDT.

5) Find a CPU for swap testing

NCTRNL · Apr 1, 2024

Thank you zbook! All log files here: BSOD - Google Drive

Bios is updated. Guess I will head to Micro Center to get a CPU to swap.

zbook · Apr 2, 2024

Run Memtest86+ for 8 or more passes > take pictures > post images or share links

The computer has 2 RAM 48 GB modules = 96 GB

Testing must be continuous and may take days.

The modules can be tested simultaneously or one at a time in the same in the same DIMM.

Just 1 error is a test fail and testing can be aborted.