Recent content by BEH


  1. Battery report - format and explanation

    Hi. I purchased a HP Laptop 17-cn3010ca Notepad - Aug. /2023 with Windows 11. I've recently run a battery report and have noticed that the battery life has dropped from the initial full capacity to the current capacity - (11 %). However, in reviewing the report, I've noticed a change in the...
  2. Missing all desktop icons except 'This pc' and the recycle bin

    The 'Show desktop icons' selection is checked.
  3. Missing all desktop icons except 'This pc' and the recycle bin

    Hi.. not sure what has happened but I have lost all of my desktop icons except the 2 mentioned above. I have also noticed that I can no longer open a spreadsheet using Excel use Word. a msg is displayed indicating it can't find the file.. In addition, when I send a shortcut to the desktop...
  4. Solved Duplicate entries displayed in File Explorer

    I moved ahead with some testing for this issue.. - I had duplicate OneDrive entries shown under the gallery section in File Explorer. - in the registry I deleted both entries shown in the Namespace folder, File Explorer then displayed nothing in the gallery section ---...
  5. Solved Duplicate entries displayed in File Explorer

    Neemobeer... I have been in contact with a Microsoft tech who provided a solution. It is method 4 according to your redirect link...My issure is now resolved....
  6. Solved PhoneLink - how to delete messages

    Hi Andrew129260... thanks for your reply... I managed to get in touch with my phone mfg'r and got a solution. Basically, delete all blocked / spam msgs on the phone and the messages on the pc side will disappear.. This worked for me... This posting has been resolved..
  7. Solved Change administrator account permissions

    I'm satisfied with the responses to my Q. Many thanks to all who took the time to respond !!!!
  8. Solved PhoneLink - how to delete messages

    Hi.. I am using PhoneLink on my pc which is connected to my Android phone (using Link to Windows). I have 2 messages which I would really like to delete permanently... Is this possible ?? I've researched the web and I'm not encouraged by the responses I've seen.... Does anyone have any...
  9. Solved Duplicate entries displayed in File Explorer

    Hi. I am seeing something weird in File Explorer. There are duplicate entries pointing to: in my case : C:\users\BEHAR\OneDrive. ( displaying as B.E. - Personal) . Trust me... I have no idea how this happened... I'd like to remove just one entry but I'm not sure what this will cause... i.e...
  10. Issue when trying to transfer photo - cell to windows 11 pc

    Hi.. I'm trying to transfer a photo from my cell (Moto G Power 2022) to my laptop - HP using Windows 11 Home. After I connect a USB cable, cell - laptop, I get a popup window on the pc which displays a message and that is as far as I can get...I've attached a screenshot of the popup window...
  11. Windows Phone Link usage

    I've managed to determine how to reply to a dialed number's prompts... issue resolved...
  12. Windows Phone Link usage

    Hi.. I'm using Windows 11, up to date and have been using Phone Link for a while.. I've just come across a situation when using it that I've not seen before. The situation is this: 1. make a call from Windows 2. enter a number from Windows when prompted.. e.g. the prompt from the dialed...
  13. Solved Change administrator account permissions

    Well, I see I've received quite a few replies to my issue. I am well aware of two obscure but meaningful IT theorums; 1. If you don't know and are not sure, then research, don't just 'do'. 2. He or she who backs up, laughs last. I simply wanted to locate where an app was installed by default...
  14. Solved Change administrator account permissions

    I am trying to view the contents of a Windows folder - WindowsApps. I am logged on as the default user (first account at Windows setup time) and am shown as being in the administrator group (I used cmd - net user to display all users and I'm listed as an adminstrator. I am receiving a pop-up...
  15. Solved Phone Link - can't display the home screen on my Android phone

    Thanks Antspants for your response.. Ideally I'd like to be able to navigate my phone (moto g power 2022) from my laptop.. I've done more research and I don't think my phone has this capability... I'll close this post now... thanks again
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