Recent content by computerjoe

Not a monitor, it's a laptop PC

I'm looking at a computer that only gives a black screen. Task manager starts and I can run other app that start from a DOS prompt but that's all I can do. I put a install USB in and tried running setup. I got a couple different failure messages so far. "PC must support TPM 2.0" So I enabled...

I got the Intel drivers installed on a HP and was able to reload windows yeh!

Well THANK YOU for enlightening me. These issues seem to involve 24H2 and Intel Optane drives. Neither machine would get to anything but black screen when I tried a WesternDigital PCIe SSD installed. Would spin a fan then stop.

Any idea why the onboard WinRE is not functional. Usually after a few reboot I could drop into that and see the main system drive

Thanks. A boot RE image with drivers

Please, what is a "simple pe"? Just drivers pre-loaded on a boot USB? One common thing with both the Dell and now the HP is they both use Intel Optane. I have very little experience with these PVIe, M.2, Mandy drives. I tried a WD SN580 PCIe NVMe in this machine and couldn't get beyond a...

I am working on a HP now. Dell was my last issue that was similar. What are you calling a "simple pe"?

I got the HP driver on my boot USB and tried installing both of the two drivers listed and neither attempt finished after 10 minutes of waiting

The BIOS calls out Intel Optane ... I think I saw that under the UEFI options

User had been using for awhile but it got to this point after a week long power outage. I'm thinking an update. So frustrating not able to get to command prompt unless I use USB then the system drive doesn't show.

I have another one, a HP this time. Win 11, just keeps circling, then repairing after some reboots. Tried Esc - System Recovery nothing boots. Turned off secure boot, booted with USB but the system drive isn't there then. Diskpart "list drives" only shows USB drive. I just want to do a...

Well Amazon is sending a return label. I set to AHCI and tried a clean install. Got to partitions and tried deleting the main partition, no error but no deleting either. Dropped to Command Prompt and tried diskpart, no errors, said it did it but it didn't. Did partition clean, nope not that...

LAST UPDATE: Contacted Dell again, they took remote control and learned that this Windows Pro computer was built as Windows 11 Home. They tried to update the BIOS and failed. They said went to Best Buy from Dell. My guy bought it from Amazon and it was shipped from one of their vendors. My...

If I start windows without wifi I don't get all icons, some are only in desktop folder in OneDrive. Changes to Registery seem to disappear too. I need to double check that now