Recent content by ptartist

I am posting to announce a miracle: last week a Windows 11 update magically healed the invisible button problem on my Epson scan software. After the recent series of Windows 11 updates (now at Windows 11, version 23H2) the Epson scan software no longer has invisible buttons. My workaround was to...

I have an open ticket with Corel, for the PaintshopPro application. Customer support sent me a link to WinAudit and asked me to save & send the report generated. It appears to be an older version of WinAudit than I see on various download sites, AND it reports my operating system as Windows 10...

I rarely shutdown my Dell PC, although it gets restarted every couple of weeks at least. When I do use Shutdown I often get a blue Recovery screen instead of a clean start to Windows, with the "did not shutdown normally" message when I turn on the power. So far if I choose Restart it works: I...

Well many companies make use of software modules when licensing permits ... so I don't know why they would not use available drivers available rather than choose to write their own... just saying.

I am still leery of Vuescan for this reason: on the site they do not state that drivers are always included, or that they provide their own drivers. Instead they state that "in most cases" you will not need to install the manufacturer's driver (possibly because they bundle the manufacturer's...

Interesting: thank you. It is not clear to me that yet another scan utility will solve a driver issue. Or if this is supported for Windows 11. But I may look into this as a possibility.

Thank you. I remain somewhat puzzled. It would be nice to really know which driver is being delivered in the Epson download, where it is installed for use by the system, etc. And whether different utilities use or attempt to access different drivers. Next time my scanner driver gets "lost" I...

Does anyone understand what this scan software is? Where it resides? How to find it in Task Manager? This is the scanner interface that starts from a double click on my GT-15000 scanner device icon, and it works fine when available. This is not the Epson Scan Utility which also seems to work...

This is the software I have to reinstall every time I reboot my PC or power off my scanner. Works when freshly installed, but then ... it doesn't. As to the scanner, at this point I would consider spending another $1,200, if I could only find a new high quality larger format flatbed scanner...

Well it seems that regedit is required to prevent driver updates in Windows 11, and I have done that per the instructions. I think it prevents all driver updates... so that may be annoying. AND it does not solve my issue. I had my scanner turned off, and the driver was "lost" again, so I had to...

Seems Epson is not doing much to make even supported scanners function well under Windows 11! I have a similar problem/error; I see a message to the effect that the WIA driver not found/ must install a WIA driver for this device. I have an older Epson GT-15000 large format flatbed scanner...

I was not clear before, but yes, I did make this change re: the Local System account several days ago. After a reboot TEST today with updates paused, I was able to start the scan utility from the device icon! So the problem may well be driver updates. Windows did apply a cumulative update...

Well I got adventurous, downloaded wushowhide.diagcab from MajorGeeks, checked the digital signature, then ran it. But I did not find any way to protect/hide an installed driver from future updates. This just ran and identified 4 updates that I could prevent, not relevant, and not being run by...

This solution sounds promising but ... where do I find? buy? a Windows Show/Hide Update tool compatible with Windows 11? I don't find the original? Microsoft Update Troubleshooter for protecting updates on the Microsoft Download Center. Did you just get it elsewhere? Thanks

While my original problem included the issue of an inoperable Epson scan utility with "invisible" buttons, that has actually been fixed. The driver download now has a simplified and perfectly functional scan utility interface. BUT there is still a significant and infuriating problem: while...