Acer Laptop 24H2 install stops. How do I find out what the problem is?


A

Alicia J

Well-known member
Local time
5:07 AM
Posts
189
OS
Windows 11 Pro
I don't know what is stopping the install past about 14%.
'your PC isn't supported yet. Install error - 0xc1900209


I have updated drivers using the minitool. I used the Nividia app to check for driver updates. Mine is not listed on their update page, unless I'm blind. I'm not sure what else to check.System Log FileSystem Log File unzipped Google Drive
 
Windows Build/Version
Windows 11 Pro 64 (Laptop) 23H2

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Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 7 A715-55EP GTX1050
    CPU
    Intel Core i5 @ 2.30GHz 38 °C Coffee Lake 14nm Tech.
    Motherboard
    CFL Charmeleon_CFS (U3E1)
    Memory
    8.0 GB
    Graphics Card(s)
    Intel UHD Graphics 630. 4095MB NVIDIA GeForce GTX 1050
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1536x824 pixels
    Hard Drives
    119GB Hitachi HFS128G39TND-N210A (SATA (SSD)) 31 °C 931GB Western Digital WDC WD10SPZX-21Z10T0 (SATA (SSD)) 24 °C
    Mouse
    Touchpad, Wireless Logetech M325
    Internet Speed
    Telus Smart Hub (15 to 25)
    Browser
    Chrome
    Antivirus
    Windows Security. Malwarebytes Premium
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MEMORY EXPRESS
    CPU
    13th Gen Intel Core i7-13700
    Motherboard
    PRIME B760M-A AX, ASUSTeK COMPUTER INC.
    Memory
    32MB
    Graphics card(s)
    Intel(R) UHD Graphics 770 (1.00 GB)
    Sound Card
    Realtek High Definition Audio.
    Monitor(s) Displays
    BenQ GW2480
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    MSI M371 1TB, 931 GB (1,000,202,273,280 byte) SSD
    Mouse
    Wireless Logetech M510
    Keyboard
    Wave Keyboard K350 Logetech
    Internet Speed
    1 GB
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium
Did you use any workaround to install Win 11 23h2?

Please run this diagnostic tool : WhyNotWin11
Microsoft found out that some computers aren't Win 11 24h2 compatible. They say they are working on it

I've installed Win 11 24h2 and then, after many issues, rolled back to 23h2.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
Alicia J said:
don't know what is stopping the install past about 14%.
'your PC isn't supported yet. Install error - 0xc1900209
Click to expand...
Install error 0xc1900209 is usually associated with incompatible software.
www.thewindowsclub.com

Windows Update error 0xC1900209: Incompatible software is blocking the upgrade process

Windows Update error code 0xC1900209 means incompatible software is blocking the upgrade process. You need to uninstall the application. More here.
www.thewindowsclub.com www.thewindowsclub.com

From your Logs, Safeguards.txt shows:
GatedBlockId REG_MULTI_SZ 54580694\054580694\056031903

Microsoft doesn't provide a full list of all their safeguard holds, but others have tried to catalog them.

the last one (56031903) is for less than 25GB free space on your C: drive.

The other one (54580694, which you seem to have twice) is described as "Avira - File delete issue" in the SafeGuardHoldDataBase.json here:

github.com

garytown/Feature-Updates/SafeGuardHolds at master · gwblok/garytown

GaryTown Scripts, Downloads, Etc. Contribute to gwblok/garytown development by creating an account on GitHub.
github.com github.com

Try to free up some space, and uninstall your Avira AV.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
I had the avira gatedblock ID. Never had avira installed, scoured everything in my system and found nothing. So, a couple of weeks ago, I made sure I had current backups and then used the ISO to perform an in-place upgrade. 24h2 installed fine and other then a couple of little quirks it has been running fine. I don't recommend that path, but in my case it worked. I don't know if the 56031903 block would still stop the install, but I guess it might.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    I8700k
    Motherboard
    MSI Z370A Pro
    Memory
    32 gb
    Graphics Card(s)
    1070ti
    Sound Card
    On-board realtech
Gramps said:
I don't know if the 56031903 block would still stop the install, but I guess it might.
Click to expand...
Probably, insufficient free space would prevent creating the windows.old folder.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
Perhaps this laptop came with Avira on it and I uninstalled it. It's not listed in apps or control panel programs. How do I check what's taking up so much space?

I don't remember if I let Windows update get me to 23H2 or if I used and ISO file.
 

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My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 7 A715-55EP GTX1050
    CPU
    Intel Core i5 @ 2.30GHz 38 °C Coffee Lake 14nm Tech.
    Motherboard
    CFL Charmeleon_CFS (U3E1)
    Memory
    8.0 GB
    Graphics Card(s)
    Intel UHD Graphics 630. 4095MB NVIDIA GeForce GTX 1050
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1536x824 pixels
    Hard Drives
    119GB Hitachi HFS128G39TND-N210A (SATA (SSD)) 31 °C 931GB Western Digital WDC WD10SPZX-21Z10T0 (SATA (SSD)) 24 °C
    Mouse
    Touchpad, Wireless Logetech M325
    Internet Speed
    Telus Smart Hub (15 to 25)
    Browser
    Chrome
    Antivirus
    Windows Security. Malwarebytes Premium
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MEMORY EXPRESS
    CPU
    13th Gen Intel Core i7-13700
    Motherboard
    PRIME B760M-A AX, ASUSTeK COMPUTER INC.
    Memory
    32MB
    Graphics card(s)
    Intel(R) UHD Graphics 770 (1.00 GB)
    Sound Card
    Realtek High Definition Audio.
    Monitor(s) Displays
    BenQ GW2480
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    MSI M371 1TB, 931 GB (1,000,202,273,280 byte) SSD
    Mouse
    Wireless Logetech M510
    Keyboard
    Wave Keyboard K350 Logetech
    Internet Speed
    1 GB
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium
I checked this:
 

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My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 7 A715-55EP GTX1050
    CPU
    Intel Core i5 @ 2.30GHz 38 °C Coffee Lake 14nm Tech.
    Motherboard
    CFL Charmeleon_CFS (U3E1)
    Memory
    8.0 GB
    Graphics Card(s)
    Intel UHD Graphics 630. 4095MB NVIDIA GeForce GTX 1050
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1536x824 pixels
    Hard Drives
    119GB Hitachi HFS128G39TND-N210A (SATA (SSD)) 31 °C 931GB Western Digital WDC WD10SPZX-21Z10T0 (SATA (SSD)) 24 °C
    Mouse
    Touchpad, Wireless Logetech M325
    Internet Speed
    Telus Smart Hub (15 to 25)
    Browser
    Chrome
    Antivirus
    Windows Security. Malwarebytes Premium
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MEMORY EXPRESS
    CPU
    13th Gen Intel Core i7-13700
    Motherboard
    PRIME B760M-A AX, ASUSTeK COMPUTER INC.
    Memory
    32MB
    Graphics card(s)
    Intel(R) UHD Graphics 770 (1.00 GB)
    Sound Card
    Realtek High Definition Audio.
    Monitor(s) Displays
    BenQ GW2480
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    MSI M371 1TB, 931 GB (1,000,202,273,280 byte) SSD
    Mouse
    Wireless Logetech M510
    Keyboard
    Wave Keyboard K350 Logetech
    Internet Speed
    1 GB
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium
Alicia J said:
Perhaps this laptop came with Avira on it and I uninstalled it. It's not listed in apps or control panel programs.
Click to expand...
Avira don't provide an uninstall tool, but they do give instructions on removing residual files. Look and see if you have any. See 'Clean your system' here:
support.avira.com

How do I perform a manual reinstallation of my Avira product?

To perform successfully a produkt reinstallation you have to perform first a cleanup of your installed Avira product. NoteThe described procedure should only be applied if a conventional Avira uni...
support.avira.com support.avira.com

Alicia J said:
How do I check what's taking up so much space?
Click to expand...
If you haven't done a clean up recently, click Start, type 'disk clean-up' and run it as an administrator. This will list temporary files and windows system files that can be safely cleaned up. The Windows update cleanup in particular can often recover quite a few GB. Also, on its 'More Options' tab you can delete all but the latest restore point, which may also recover several GB.

If you still need to find what's using up the space, TreeSize Free can show you. When run as an administrator it can see everything, however well protected by the system. I would recommend the Portable version that requires no install.

1742508606851.webp

TreeSize Free - Official Download

TreeSize Free is a free disk space manager for Windows. The software shows you the sizes of folders including all subfolders.
www.jam-software.com www.jam-software.com

Alicia J said:
I don't remember if I let Windows update get me to 23H2 or if I used and ISO file.
Click to expand...
Could have been either, your system is a supported device. If Windows Update did it then it should be listed as a Feature Update in Windows Update > Update history. This only lists installs made by Windows Update, so upgrading with an ISO won't appear in the history.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
You have 17 G pf temporary files. Use Disk Cleanup (cleanmgr.exe) to free some space.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
I managed to get up to 45GB free space. I did run disk cleanup before. Other then my download folder, which I reduced, I'm not sure what would make a big difference. Windows updates 8.90GB is listed. Is there something I can do there?
 

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My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 7 A715-55EP GTX1050
    CPU
    Intel Core i5 @ 2.30GHz 38 °C Coffee Lake 14nm Tech.
    Motherboard
    CFL Charmeleon_CFS (U3E1)
    Memory
    8.0 GB
    Graphics Card(s)
    Intel UHD Graphics 630. 4095MB NVIDIA GeForce GTX 1050
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1536x824 pixels
    Hard Drives
    119GB Hitachi HFS128G39TND-N210A (SATA (SSD)) 31 °C 931GB Western Digital WDC WD10SPZX-21Z10T0 (SATA (SSD)) 24 °C
    Mouse
    Touchpad, Wireless Logetech M325
    Internet Speed
    Telus Smart Hub (15 to 25)
    Browser
    Chrome
    Antivirus
    Windows Security. Malwarebytes Premium
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MEMORY EXPRESS
    CPU
    13th Gen Intel Core i7-13700
    Motherboard
    PRIME B760M-A AX, ASUSTeK COMPUTER INC.
    Memory
    32MB
    Graphics card(s)
    Intel(R) UHD Graphics 770 (1.00 GB)
    Sound Card
    Realtek High Definition Audio.
    Monitor(s) Displays
    BenQ GW2480
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    MSI M371 1TB, 931 GB (1,000,202,273,280 byte) SSD
    Mouse
    Wireless Logetech M510
    Keyboard
    Wave Keyboard K350 Logetech
    Internet Speed
    1 GB
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium
I found no Avira files. I ran the Treesize tool.
 

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My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 7 A715-55EP GTX1050
    CPU
    Intel Core i5 @ 2.30GHz 38 °C Coffee Lake 14nm Tech.
    Motherboard
    CFL Charmeleon_CFS (U3E1)
    Memory
    8.0 GB
    Graphics Card(s)
    Intel UHD Graphics 630. 4095MB NVIDIA GeForce GTX 1050
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1536x824 pixels
    Hard Drives
    119GB Hitachi HFS128G39TND-N210A (SATA (SSD)) 31 °C 931GB Western Digital WDC WD10SPZX-21Z10T0 (SATA (SSD)) 24 °C
    Mouse
    Touchpad, Wireless Logetech M325
    Internet Speed
    Telus Smart Hub (15 to 25)
    Browser
    Chrome
    Antivirus
    Windows Security. Malwarebytes Premium
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MEMORY EXPRESS
    CPU
    13th Gen Intel Core i7-13700
    Motherboard
    PRIME B760M-A AX, ASUSTeK COMPUTER INC.
    Memory
    32MB
    Graphics card(s)
    Intel(R) UHD Graphics 770 (1.00 GB)
    Sound Card
    Realtek High Definition Audio.
    Monitor(s) Displays
    BenQ GW2480
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    MSI M371 1TB, 931 GB (1,000,202,273,280 byte) SSD
    Mouse
    Wireless Logetech M510
    Keyboard
    Wave Keyboard K350 Logetech
    Internet Speed
    1 GB
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium
Alicia J said:
Windows updates 8.90GB is listed. Is there something I can do there?
Click to expand...
Run Disk Clean-up as administrator, as I described in post #8. That will let you clean up Windows updates.

1742510834691.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
I did before and there's only 250MB left in size
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 7 A715-55EP GTX1050
    CPU
    Intel Core i5 @ 2.30GHz 38 °C Coffee Lake 14nm Tech.
    Motherboard
    CFL Charmeleon_CFS (U3E1)
    Memory
    8.0 GB
    Graphics Card(s)
    Intel UHD Graphics 630. 4095MB NVIDIA GeForce GTX 1050
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1536x824 pixels
    Hard Drives
    119GB Hitachi HFS128G39TND-N210A (SATA (SSD)) 31 °C 931GB Western Digital WDC WD10SPZX-21Z10T0 (SATA (SSD)) 24 °C
    Mouse
    Touchpad, Wireless Logetech M325
    Internet Speed
    Telus Smart Hub (15 to 25)
    Browser
    Chrome
    Antivirus
    Windows Security. Malwarebytes Premium
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MEMORY EXPRESS
    CPU
    13th Gen Intel Core i7-13700
    Motherboard
    PRIME B760M-A AX, ASUSTeK COMPUTER INC.
    Memory
    32MB
    Graphics card(s)
    Intel(R) UHD Graphics 770 (1.00 GB)
    Sound Card
    Realtek High Definition Audio.
    Monitor(s) Displays
    BenQ GW2480
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    MSI M371 1TB, 931 GB (1,000,202,273,280 byte) SSD
    Mouse
    Wireless Logetech M510
    Keyboard
    Wave Keyboard K350 Logetech
    Internet Speed
    1 GB
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium
Alicia J said:
I did before and there's only 250MB left in size
Click to expand...
Open Terminal as admin from the WinKey+X menu.

This command will tell you the size of the Windows component store (where all the Windows updates are stored).
dism /online /Cleanup-Image /AnalyzeComponentStore

This will clean up any updates that have been replaced by newer ones. If there are none to clean up it will quickly get to 70% then end.
dism /online /Cleanup-Image /StartComponentCleanup

If it runs all the way to 100% then run the first command again to see how much you've gained.

I routinely use these commands after every Patch Tuesday cumulative update to keep my machines 'slim' and clean.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
The actual size went from 7.69 to5.65
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 7 A715-55EP GTX1050
    CPU
    Intel Core i5 @ 2.30GHz 38 °C Coffee Lake 14nm Tech.
    Motherboard
    CFL Charmeleon_CFS (U3E1)
    Memory
    8.0 GB
    Graphics Card(s)
    Intel UHD Graphics 630. 4095MB NVIDIA GeForce GTX 1050
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1536x824 pixels
    Hard Drives
    119GB Hitachi HFS128G39TND-N210A (SATA (SSD)) 31 °C 931GB Western Digital WDC WD10SPZX-21Z10T0 (SATA (SSD)) 24 °C
    Mouse
    Touchpad, Wireless Logetech M325
    Internet Speed
    Telus Smart Hub (15 to 25)
    Browser
    Chrome
    Antivirus
    Windows Security. Malwarebytes Premium
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MEMORY EXPRESS
    CPU
    13th Gen Intel Core i7-13700
    Motherboard
    PRIME B760M-A AX, ASUSTeK COMPUTER INC.
    Memory
    32MB
    Graphics card(s)
    Intel(R) UHD Graphics 770 (1.00 GB)
    Sound Card
    Realtek High Definition Audio.
    Monitor(s) Displays
    BenQ GW2480
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    MSI M371 1TB, 931 GB (1,000,202,273,280 byte) SSD
    Mouse
    Wireless Logetech M510
    Keyboard
    Wave Keyboard K350 Logetech
    Internet Speed
    1 GB
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium
After running DISM command lines. Post 11 shows previous.
 

Attachments

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    Screenshot 2025-03-20 194356.webp
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My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 7 A715-55EP GTX1050
    CPU
    Intel Core i5 @ 2.30GHz 38 °C Coffee Lake 14nm Tech.
    Motherboard
    CFL Charmeleon_CFS (U3E1)
    Memory
    8.0 GB
    Graphics Card(s)
    Intel UHD Graphics 630. 4095MB NVIDIA GeForce GTX 1050
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1536x824 pixels
    Hard Drives
    119GB Hitachi HFS128G39TND-N210A (SATA (SSD)) 31 °C 931GB Western Digital WDC WD10SPZX-21Z10T0 (SATA (SSD)) 24 °C
    Mouse
    Touchpad, Wireless Logetech M325
    Internet Speed
    Telus Smart Hub (15 to 25)
    Browser
    Chrome
    Antivirus
    Windows Security. Malwarebytes Premium
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MEMORY EXPRESS
    CPU
    13th Gen Intel Core i7-13700
    Motherboard
    PRIME B760M-A AX, ASUSTeK COMPUTER INC.
    Memory
    32MB
    Graphics card(s)
    Intel(R) UHD Graphics 770 (1.00 GB)
    Sound Card
    Realtek High Definition Audio.
    Monitor(s) Displays
    BenQ GW2480
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    MSI M371 1TB, 931 GB (1,000,202,273,280 byte) SSD
    Mouse
    Wireless Logetech M510
    Keyboard
    Wave Keyboard K350 Logetech
    Internet Speed
    1 GB
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium
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