Audio Becomes Glitchy Intermittently What Have I Not Tried


katabatic3

Member
Local time
12:26 AM
Posts
1
OS
Windows 11 Home
When I am using my PC in either 1) a taxing manner with lots of RAM usage or 2) just for a long amount of time, no matter what at some point my audio starts to become glitchy-sounding. My computer was not always like this but I have no idea what could possibly have manifested the issue. Restarting the Windows Audio Service fixes it immediately every time but I am tired of having to do that and sometimes it doesn't last. I am pretty sure there is nothing wrong with any of my drivers. I am on a fresh install of Windows on a new SSD I put into my laptop, and yet the issue still persists. I have measured with the DPC Latency Monitor tool and when the audio becomes glitchy it correlates. I know about the MSI Utility and the Interrupt Affinity Policy tool, are they useful here and if so what is best practice with them? For information, I have the Ryzen 3500U, Synaptics/Dolby Audio.
 
Windows Build/Version
Windows 11 Home 22H2

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    AMD Ryzen 5 3500U 2.1GHz
    Motherboard
    Lenovo LNVNB161216
    Memory
    8GB Samsung DDR4 2667 MHz
    Graphics Card(s)
    AMD Radeon Vega 8 Picasso iGPU
    Sound Card
    Synaptics Audio
    Monitor(s) Displays
    Built-In
    Screen Resolution
    1920x1080
    Hard Drives
    PNY CS2140 500GB SSD
    PSU
    External Lenovo 65W
Hello, and welcome to the forum. It really would help us to help you if you would post your system specs in your forum profile. We need to know what you are working with as all I can give without more information are generic suggestions.

Troubleshooting audio is a process of elimination. Try these suggestions in no particular order and check your sound after each one. Make note of any change you make in settings. You can revert the changes later if changing them doesn't fix your issue.

1. You say you have clean install. Windows will usually not install the sound driver but use a generic MS driver. What is your sound device and where did you get the driver for it? Preferably go to manufacturer and download the latest sound driver.

2. You did not say if you are using speakers or headphones, wired, or bluetooth. See if problem exists in whichever one you are not currently using. ie: disconnect one while testing the other. If you use usb speakers try a different port. Try your speakers on another device or try a different set of speakers on your device.

3. run sound troubleshooter Settings>System>Troubleshoot>Other troubleshooters>Audio

4. If you're using bluetooth headset or speakers, other devices that emit radio frequency signals should not be near your computer as they can cause interference (such as a cordless telephone, router, alarm systems, wireless microphones, etc)

5. Disable audio enhancements. Control panel>select your sound device>playback tab>advanced>uncheck enable audio enhancements>apply>OK. While on that screen set it to default format for testing. 16 bit 44100 hz studio quality.

Also on that page you can turn off "Allow applications to take exclusive control of this device"

6. Run sfc /scannow for a command prompt as admin.

7. Put machine in clean boot state to see if some piece of software is interfering, not likely but possible. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

8. Do a repair install Repair Install Windows 11 with an In-place Upgrade Tutorial
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Back
Top Bottom