Changes to storage policies for unlicensed OneDrive Business accounts on January 27, 2025

Beginning January 27, 2025, any OneDrive user account that has been unlicensed for longer than 90 days becomes inaccessible to admins and end users. The unlicensed account is automatically archived, viewable via admin tools, but remains inaccessible until administrators take action on them."

If you want to access the data of the now inaccessible unlicensed OneDrive account, you must do the following prerequisites to set up Microsoft 365 Archive:

1. Set up and link Azure subscription in Syntex pay-as-you-go.
2. Must have Global admin or SharePoint admin permissions.
3. Enable Microsoft 365 Archive Unlicensed Account billing (billing is available starting April 2025).

If a OneDrive account stays unlicensed for longer than 90 days, the account becomes inaccessible until you fulfill the prerequisites.

These changes do not apply to EDU, GCC, or DoD customers.