Clevo/Sager Control Center 3.0 v6.042 has broken a few days ago and breaks again even after workaround.


Gray

Member
Local time
11:01 PM
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Windows 11 64-Bit Home Premium
As the title claims, Control Center broke a few days ago. To clarify The Control Center icon stopped appearing during the aforementioned period of time and my backlit keyboard settings, which are specifically set for it to be off don't appear to work anymore.

Selecting the FN hotkeys and OSD application brings it up again, but the icon itself seems inert and doesn't bring up the Overlay/UI, making it pretty much worthless. However, a set of suggestion's from a reddit post seems to fix the problem, here they are respectively;

"For anyone still having problems with Control Center, this is what fixed it for me.
Go to device manager in Windows settings and uninstall "ACPI Bridge". Click the delete driver checkbox. Restart your computer and everything should be back to normal."

"Thank you so much, i had 2 driver, "APCI Bridge" and "APCI Bridge 1" and had to unistall both and then restart. Thank you again"

I uninstalled the ACPI Bridge and ACPI Bridge 1 drivers from System devices and the problem resolved itself, but enabling Windows Update causes the updated(?) versions of those drivers to install again (Insyde - system 1.0.0.8 and Clevo - System - 6.0.91.1) which breaks the control center once again compared to the older ones that get installed after removing the ACPI Bridge drivers and restarting my device (Insyde - system 1.0.0.7 and Clevo - System - 1.0.40.0)

Are there any solutions for this?
 

My Computer

System One

  • OS
    Windows 11 64-Bit Home Premium
    Computer type
    Laptop
    Manufacturer/Model
    SAGER NP9371W (CLEVO X370SNW-G)
    CPU
    i9-13900HX
    Motherboard
    Sager Clevo
    Memory
    64GB Dual Channel DDR5 SDRAM at 5600MHz -
    Graphics Card(s)
    RTX 4090
    Sound Card
    RealTek Onboard Audio
    Monitor(s) Displays
    17.3" QHD 240Hz
    Screen Resolution
    2560X1440
    Hard Drives
    x2 NVSE 4th Gen 2TB Generic (D:) and (E:)
    x1 NVSE 4th Gen 1TB Non-Generic (C:)
    PSU
    300mhz
    Cooling
    External Cooling Pad - Internal Copper Cooling
    Browser
    Google Chrome
    Antivirus
    Eset Nod 32
You would need to pause windows update, do what you did before to fix it, disable "include drivers with widows update" using option 2 in the tutorial, then un-pause updates.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
You would need to pause windows update, do what you did before to fix it, disable "include drivers with widows update" using option 2 in the tutorial, then un-pause updates.
Is there anyway to do this without editing my registry? I'm a greenhand at this type of thing and I'm more than likely to fumble the entire process and end up breaking more things before fixing them if I attempt this.

I also tried option 1 to access the gpedit application because that seemed more simple to do, but the file itself doesn't seem to exist on my device.
 

My Computer

System One

  • OS
    Windows 11 64-Bit Home Premium
    Computer type
    Laptop
    Manufacturer/Model
    SAGER NP9371W (CLEVO X370SNW-G)
    CPU
    i9-13900HX
    Motherboard
    Sager Clevo
    Memory
    64GB Dual Channel DDR5 SDRAM at 5600MHz -
    Graphics Card(s)
    RTX 4090
    Sound Card
    RealTek Onboard Audio
    Monitor(s) Displays
    17.3" QHD 240Hz
    Screen Resolution
    2560X1440
    Hard Drives
    x2 NVSE 4th Gen 2TB Generic (D:) and (E:)
    x1 NVSE 4th Gen 1TB Non-Generic (C:)
    PSU
    300mhz
    Cooling
    External Cooling Pad - Internal Copper Cooling
    Browser
    Google Chrome
    Antivirus
    Eset Nod 32
Is there anyway to do this without editing my registry? I'm a greenhand at this type of thing and I'm more than likely to fumble the entire process and end up breaking more things before fixing them if I attempt this.
YOU don't have to edit anything. Brink has done it for you. Option 2 step 3 download the regedit file, and apply it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
YOU don't have to edit anything. Brink has done it for you. Option 2 step 3 download the regedit file, and apply it.
I know that, but I'm trying to "avoid" making any changes to my registry at all if I can help it. Hence my misgivings, sorry if I somehow didn't make that clear in the first place.
 

My Computer

System One

  • OS
    Windows 11 64-Bit Home Premium
    Computer type
    Laptop
    Manufacturer/Model
    SAGER NP9371W (CLEVO X370SNW-G)
    CPU
    i9-13900HX
    Motherboard
    Sager Clevo
    Memory
    64GB Dual Channel DDR5 SDRAM at 5600MHz -
    Graphics Card(s)
    RTX 4090
    Sound Card
    RealTek Onboard Audio
    Monitor(s) Displays
    17.3" QHD 240Hz
    Screen Resolution
    2560X1440
    Hard Drives
    x2 NVSE 4th Gen 2TB Generic (D:) and (E:)
    x1 NVSE 4th Gen 1TB Non-Generic (C:)
    PSU
    300mhz
    Cooling
    External Cooling Pad - Internal Copper Cooling
    Browser
    Google Chrome
    Antivirus
    Eset Nod 32
I'm trying to "avoid" making any changes to my registry at all
Good luck with that.
FYI For many, allowing WU to update drivers and bios updates has caused a lot of pain as WU sometimes installs old outdated drivers. If one wants to be proactive, he will manage his own drivers either manually or using whatever update app the manufacturer installs for that purpose.

And for bios updates, I don't want windows update anywhere near them..
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Good luck with that.
FYI For many, allowing WU to update drivers and bios updates has caused a lot of pain as WU sometimes installs old outdated drivers. If one wants to be proactive, he will manage his own drivers either manually or using whatever update app the manufacturer installs for that purpose.

And for bios updates, I don't want windows update anywhere near them..
"Good luck with that."
I'm not really sure what the tone of this comment entails or even the necessity of it was. But if I haven't made it already clear this point, I'm just an average user who doesn't even have a bare minimum in understanding the technical details of my own device, thus my particular and insistent line of questioning.

"WU sometimes installs old outdated drivers" and "whatever update app the manufacturer installs for that purpose." So, is this the crux of my problem specifically or is this speculation on my behalf? Yes, I install and use the OEM drivers for my particular model, no, I'm unaware of any app that my devices manufacturer may have proffered for that specific purpose.

"And for bios updates, I don't want windows update anywhere near them" Okay, so which is the BIOS update here. the Insyde driver or the Clevo one, or both. Again, if you're expecting me to know better, expect otherwise.
 

My Computer

System One

  • OS
    Windows 11 64-Bit Home Premium
    Computer type
    Laptop
    Manufacturer/Model
    SAGER NP9371W (CLEVO X370SNW-G)
    CPU
    i9-13900HX
    Motherboard
    Sager Clevo
    Memory
    64GB Dual Channel DDR5 SDRAM at 5600MHz -
    Graphics Card(s)
    RTX 4090
    Sound Card
    RealTek Onboard Audio
    Monitor(s) Displays
    17.3" QHD 240Hz
    Screen Resolution
    2560X1440
    Hard Drives
    x2 NVSE 4th Gen 2TB Generic (D:) and (E:)
    x1 NVSE 4th Gen 1TB Non-Generic (C:)
    PSU
    300mhz
    Cooling
    External Cooling Pad - Internal Copper Cooling
    Browser
    Google Chrome
    Antivirus
    Eset Nod 32
"Good luck with that."
I'm not really sure what the tone of this comment entails or even the necessity of it was.
No tone intended. Just a fact of the way things are.
You stated your problem, I gave the only solution known to work reliably in Home to stop WU from updating your Control Center. It's entirely your choice to use the solution or not to keep your Control Center working. I should also have added the suggestion to contact Asus to see if they have a better workaround..

In later versions of windows, there is no method in the user interface to allow or prevent Windows from doing some things. Certain actions will be performed by Windows whether we like it or not....driver updating is one of them. If one has Pro, one as somewhat more control since some things can be controlled using Group Policy, whereas Home has no group policy, no method in the GUI, and has to resort to registry changes. For some things there is not even a policy to configure in group policy, so even PRO users also have to resort to registry changes to accomplish his needs at times.

So in your particular case, like I said "good luck" with accomplishing keeping WU from updating drivers without intervening with editing the registry.

There was an older method you can try called the WU Show/hide tool but I found it to be oflittle use in Windows 11. In fact it is no longer on MS servers and available only from third party sites so know that mileage may vary.

Note: I just tried to download the tool from multiple reputable third party sites using 24h2 and windows blocked it every time.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
You could also use WAU Manager and use it in Normal mode and everything updated has to be approved by you:

Here is a example of what it looks like on my system, you manually select what to install by checking it:

image.png
 
Last edited:

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
"Good luck with that."
I'm not really sure what the tone of this comment entails or even the necessity of it was.

Sometimes text is ment to be delivered exactly how it’s written. You would need good luck to accomplish many things in here without adjusting the registry. The registry is created so as we can freely adjust things, otherwise it would be locked by Microsoft.

There are registry entries you cannot change without using an app to give you higher privileges than Microsoft allows, meaning Microsoft has protected us from some misgivings.

Having said that, always backup a registry key before changing it. If you don’t know how, we can show you.
Also, Brinks tutorials that have registry files to change registry values, also have registry files that will undo the change. So you’re covered.

P.S.

@glasskuter always posts with the best intentions.

And that app that @Almighty1 posted above, is a great app. WAU Manager
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Try this


It's not a fix for the broken Control Center as installed on my machine, but has allowed me to access the configuration for the keyboard backlight under Windows 24H2 (had to also install LEDs Keyboard Setting - Free download and install on Windows | Microsoft Store).

Good luck.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop

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