This tutorial will show you how to turn on or off work offline in the Outlook for Windows app for your account in Windows 10 and Windows 11.
The new Outlook for Windows brings the latest features, intelligent assisted capabilities and a new modern and simplified design to your Outlook app. You can tailor it to your style and do more with new Outlook for Windows.
In Outlook, you have the flexibility to make Outlook work online or offline with your mail server.
You can use the new Outlook for Windows even when you’re not connected to the internet by enabling offline access. When turned on, the new Outlook for Windows saves a copy of your emails, calendar events, and people (previously contacts) to your device, providing access to these items when you're offline and improved performance when you're online.
Your offline settings determine which items are saved to your device and for how long. When you’re back online, new Outlook for Windows automatically updates the items that were saved to your device.
If you try to do something that’s not available offline, you'll get an error message, or the changes you made will revert back to what was previously saved.
Most actions you perform online are also available when you’re offline. These include, but aren’t limited to:
Read, manage, and view Outlook items:
- Read emails
- Create and save new email drafts
- Send new messages to Outbox
- Rename folders
- View your calendars and events
- View your people (previously contacts)
- Archive
- Categorize
- Delete
- Flag / Unflag Ignore
- Mark as Read / Unread
- Move to Focused / Other
- Move to folder
- Pin
- Report Junk / Not Junk
- Report Phishing
- Snooze
- About Outlook
- Automatic replies
- Categories
- Email accounts
- People view
Work offline in Outlook - Microsoft Support
You can make Outlook work online or offline with your mail server.
support.microsoft.com
You currently need a connection to the internet to open or restart new Outlook. Offline access is only supported when the app is already running and then goes offline. Opening and restarting the app while offline is planned and will be available in a future update.
Here's How:
1 Open the Outlook for Windows app.
2 Click/tap on the Settings (gear) icon on the toolbar. (see screenshot below)
3 In Settings, click/tap on General in the left pane, and click/tap on Offline in the middle pane. (see screenshot below)
4 Do step 5 (on) or step 6 (off ) below for what you want.
5 Turn On Work Offline in Outlook for Windows
This is the default setting.
A) Turn on Enable offline email, calendar, and people. (see screenshot below)
B) If you have more than one email account added to Outlook, then select the email account in the These settings are applied at the account level drop menu you want to apply changes to. (see screenshot below)
C) Under Folders to save, select which folders you'd like to save a local copy of in the drop menu. (see screenshot below)
D) Under Days of email to save, select how many days you want in the drop menu. (see screenshot below)
E) Click/tap on Save, and go to step 7 below.
6 Turn Off Work Offline in Outlook for Windows
A) Turn off Enable offline email, calendar, and people. (see screenshot below)
B) Click/tap on Save, and go to step 7 below.
7 You can now close the Settings window if you like.
That's it,
Shawn Brink
Last edited:
