ERROR: 0x800f081f


Dayna

Active member
Member
Local time
11:17 PM
Posts
28
Location
Perth, Australia
OS
Windows 11
Hi,

I have this error, and I have looked at people's instructions of how they repaired their problem, but I need instruction for dummies. The computer is so terribly slow.
I ran Tuneup but it took me to the Windows 10 forum to post, please refer to the link.
I would appreciate any help.
Thank you.

20250226
 
Windows Build/Version
Version 24H@ (OS Build 26100.3194)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core (TM) i5-8400 CPU @ 2.80GHz Base sp
    Motherboard
    2 Form factor: DIMM Hardware reserved: 133 MB Available 2.0 GB Cached 1014 MB Committed 11.2/15.5 GB Paged pool 774 MB Non-paged pool 461 MB In use (Compressed) 5.8 GB (350 MB)
    Memory
    Memory 8.0 GB Speed: 2666 MT/s Slots used: 1 of 2 Form factor: DIMM Hardware reserved: 133 MB Available 2.0 GB Cached 1014 MB Committed 11.2/15.5 GB Paged pool 774 MB Non-paged pool 461 MB In use (Compressed) 5.8 GB (350 MB)
    Graphics Card(s)
    GPU 0 NVIDIA GeForce GT 730 Driver version: 26.21.14.4106 Driver date: 20/10/2019 DirectX version: 12 (FL 11.0) Physical location: PCI bus 1, device 0, function 0 Utilisation 3% Dedicated GPU memory 0.4/2.0 GB Shared GPU memory 0.1/3.9 GB GPU Memory 0.5/5.9 GB
Hi, Dayna

That error code is generally associated with Windows Updating issues.

I cannot currently view your uploaded log files. I am away from PC and i’m currently using an iPad.

First off, try following this tutorial.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4974
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Thank you.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core (TM) i5-8400 CPU @ 2.80GHz Base sp
    Motherboard
    2 Form factor: DIMM Hardware reserved: 133 MB Available 2.0 GB Cached 1014 MB Committed 11.2/15.5 GB Paged pool 774 MB Non-paged pool 461 MB In use (Compressed) 5.8 GB (350 MB)
    Memory
    Memory 8.0 GB Speed: 2666 MT/s Slots used: 1 of 2 Form factor: DIMM Hardware reserved: 133 MB Available 2.0 GB Cached 1014 MB Committed 11.2/15.5 GB Paged pool 774 MB Non-paged pool 461 MB In use (Compressed) 5.8 GB (350 MB)
    Graphics Card(s)
    GPU 0 NVIDIA GeForce GT 730 Driver version: 26.21.14.4106 Driver date: 20/10/2019 DirectX version: 12 (FL 11.0) Physical location: PCI bus 1, device 0, function 0 Utilisation 3% Dedicated GPU memory 0.4/2.0 GB Shared GPU memory 0.1/3.9 GB GPU Memory 0.5/5.9 GB
Dayna, if that fails, try running each of these commands in an elevated command prompt. One at a time.

In Windows search, type CMD (Command Prompt) and right click on the result, choose “Run As Admin”

The command Window looks like this:


IMG_5302.webp


Copy and paste, (Click each line below to auto copy to the clipboard) into the Command window and press enter.

(One at a time — press Enter after entering each line)

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start msiserver
net start wuauserv
net start cryptSvc
net start bits

Then, in the elevated command window, do the same with these lines (one at a time)

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

Now the last one, again in the elevated command window

SC config trustedinstaller start= auto

Reboot your PC

If this hasn’t fixed your issue, please be patient, take your time and perform an in-place upgrade.

If your PC natively supports Windows 11, you should be OK with “Option One
Remember, take your time, follow slowley.

 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4974
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Everything went just as instructed - thank you.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core (TM) i5-8400 CPU @ 2.80GHz Base sp
    Motherboard
    2 Form factor: DIMM Hardware reserved: 133 MB Available 2.0 GB Cached 1014 MB Committed 11.2/15.5 GB Paged pool 774 MB Non-paged pool 461 MB In use (Compressed) 5.8 GB (350 MB)
    Memory
    Memory 8.0 GB Speed: 2666 MT/s Slots used: 1 of 2 Form factor: DIMM Hardware reserved: 133 MB Available 2.0 GB Cached 1014 MB Committed 11.2/15.5 GB Paged pool 774 MB Non-paged pool 461 MB In use (Compressed) 5.8 GB (350 MB)
    Graphics Card(s)
    GPU 0 NVIDIA GeForce GT 730 Driver version: 26.21.14.4106 Driver date: 20/10/2019 DirectX version: 12 (FL 11.0) Physical location: PCI bus 1, device 0, function 0 Utilisation 3% Dedicated GPU memory 0.4/2.0 GB Shared GPU memory 0.1/3.9 GB GPU Memory 0.5/5.9 GB
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