My machine keeps having multiple versions of Windows Desktop Runtime Environments. I have a newer version here - 8.0.11 (x64) - but there is an old version - 6.0.27 (x64) - that I simply cannot uninstall. I use the official installer/uninstaller, but it always fails, I have the log further down below the immediate screen shot. Why does it say "Another instillation is already in progress" ? There isn't one, or at least there shouldn't be.
GUI uninstaller results:

Log File results:
GUI uninstaller results:

Log File results:
Code:
[3ED8:3EC4][2025-03-15T13:50:03]i001: Burn v3.14.0.5722, Windows v10.0 (Build 22631: Service Pack 0), path: C:\ProgramData\Package Cache\{d87ae0f4-64a6-4b94-859a-530b9c313c27}\windowsdesktop-runtime-6.0.27-win-x64.exe
[3ED8:3EC4][2025-03-15T13:50:03]i000: Initializing string variable 'BUNDLEMONIKER' to value 'Microsoft Windows Desktop Runtime - 6.0.27 (x64)'
[3ED8:3EC4][2025-03-15T13:50:03]i000: Initializing string variable 'PRODUCT_NAME' to value 'Microsoft Windows Desktop Runtime - 6.0.27 (x64)'
[3ED8:3EC4][2025-03-15T13:50:03]i000: Initializing string variable 'LINK_PREREQ_PAGE' to value 'https://go.microsoft.com/fwlink/?linkid=846817'
[3ED8:3EC4][2025-03-15T13:50:03]i009: Command Line: '"-burn.clean.room=C:\ProgramData\Package Cache\{d87ae0f4-64a6-4b94-859a-530b9c313c27}\windowsdesktop-runtime-6.0.27-win-x64.exe" -burn.filehandle.attached=552 -burn.filehandle.self=560 /uninstall'
[3ED8:3EC4][2025-03-15T13:50:03]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\OCTAGO~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_6.0.27_(x64)_20250315135003.log'
[3ED8:3EC4][2025-03-15T13:50:03]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[3ED8:3EEC][2025-03-15T13:50:04]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[3ED8:3EEC][2025-03-15T13:50:04]i000: Setting version variable 'WixBundleFileVersion' to value '6.0.27.33320'
[3ED8:3EC4][2025-03-15T13:50:04]i100: Detect begin, 4 packages
[3ED8:3EC4][2025-03-15T13:50:04]i101: Detected package: dotnet_runtime_6.0.27_win_x64.msi, state: Present, cached: Complete
[3ED8:3EC4][2025-03-15T13:50:04]i101: Detected package: dotnet_hostfxr_6.0.27_win_x64.msi, state: Present, cached: Complete
[3ED8:3EC4][2025-03-15T13:50:04]i101: Detected package: dotnet_host_6.0.27_win_x64.msi, state: Present, cached: Complete
[3ED8:3EC4][2025-03-15T13:50:04]i101: Detected package: windowsdesktop_runtime_6.0.27_win_x64.msi, state: Present, cached: Complete
[3ED8:3EC4][2025-03-15T13:50:04]i052: Condition '((VersionNT > v6.1) OR (VersionNT = v6.1 AND ServicePackLevel >= 1))' evaluates to true.
[3ED8:3EC4][2025-03-15T13:50:04]i052: Condition 'VersionNT64' evaluates to true.
[3ED8:3EC4][2025-03-15T13:50:04]i199: Detect complete, result: 0x0
[3ED8:3EC4][2025-03-15T13:50:06]i200: Plan begin, 4 packages, action: Uninstall
[3ED8:3EC4][2025-03-15T13:50:06]i000: Setting string variable 'WixBundleRollbackLog_windowsdesktop_runtime_6.0.27_win_x64.msi' to value 'C:\Users\OCTAGO~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_6.0.27_(x64)_20250315135003_000_windowsdesktop_runtime_6.0.27_win_x64.msi_rollback.log'
[3ED8:3EC4][2025-03-15T13:50:06]i000: Setting string variable 'WixBundleLog_windowsdesktop_runtime_6.0.27_win_x64.msi' to value 'C:\Users\OCTAGO~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_6.0.27_(x64)_20250315135003_000_windowsdesktop_runtime_6.0.27_win_x64.msi.log'
[3ED8:3EC4][2025-03-15T13:50:06]i000: Setting string variable 'WixBundleRollbackLog_dotnet_host_6.0.27_win_x64.msi' to value 'C:\Users\OCTAGO~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_6.0.27_(x64)_20250315135003_001_dotnet_host_6.0.27_win_x64.msi_rollback.log'
[3ED8:3EC4][2025-03-15T13:50:06]i000: Setting string variable 'WixBundleLog_dotnet_host_6.0.27_win_x64.msi' to value 'C:\Users\OCTAGO~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_6.0.27_(x64)_20250315135003_001_dotnet_host_6.0.27_win_x64.msi.log'
[3ED8:3EC4][2025-03-15T13:50:06]i000: Setting string variable 'WixBundleRollbackLog_dotnet_hostfxr_6.0.27_win_x64.msi' to value 'C:\Users\OCTAGO~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_6.0.27_(x64)_20250315135003_002_dotnet_hostfxr_6.0.27_win_x64.msi_rollback.log'
[3ED8:3EC4][2025-03-15T13:50:06]i000: Setting string variable 'WixBundleLog_dotnet_hostfxr_6.0.27_win_x64.msi' to value 'C:\Users\OCTAGO~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_6.0.27_(x64)_20250315135003_002_dotnet_hostfxr_6.0.27_win_x64.msi.log'
[3ED8:3EC4][2025-03-15T13:50:06]i000: Setting string variable 'WixBundleRollbackLog_dotnet_runtime_6.0.27_win_x64.msi' to value 'C:\Users\OCTAGO~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_6.0.27_(x64)_20250315135003_003_dotnet_runtime_6.0.27_win_x64.msi_rollback.log'
[3ED8:3EC4][2025-03-15T13:50:06]i000: Setting string variable 'WixBundleLog_dotnet_runtime_6.0.27_win_x64.msi' to value 'C:\Users\OCTAGO~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_6.0.27_(x64)_20250315135003_003_dotnet_runtime_6.0.27_win_x64.msi.log'
[3ED8:3EC4][2025-03-15T13:50:06]i201: Planned package: windowsdesktop_runtime_6.0.27_win_x64.msi, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[3ED8:3EC4][2025-03-15T13:50:06]i201: Planned package: dotnet_host_6.0.27_win_x64.msi, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[3ED8:3EC4][2025-03-15T13:50:06]i201: Planned package: dotnet_hostfxr_6.0.27_win_x64.msi, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[3ED8:3EC4][2025-03-15T13:50:06]i201: Planned package: dotnet_runtime_6.0.27_win_x64.msi, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[3ED8:3EC4][2025-03-15T13:50:06]i299: Plan complete, result: 0x0
[3ED8:3EC4][2025-03-15T13:50:06]i300: Apply begin
[3ED8:3EC4][2025-03-15T13:50:06]i010: Launching elevated engine process.
[3ED8:3EC4][2025-03-15T13:50:06]i011: Launched elevated engine process.
[3ED8:3EC4][2025-03-15T13:50:06]i012: Connected to elevated engine.
[2FD0:14CC][2025-03-15T13:50:07]i358: Pausing automatic updates.
[2FD0:14CC][2025-03-15T13:50:07]i359: Paused automatic updates.
[2FD0:14CC][2025-03-15T13:50:07]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d87ae0f4-64a6-4b94-859a-530b9c313c27}, resume: Active, restart initiated: No, disable resume: No
[2FD0:14CC][2025-03-15T13:50:07]i326: Removed dependency: {d87ae0f4-64a6-4b94-859a-530b9c313c27} on package provider: windowsdesktop_runtime_48.108.8836_x64, package windowsdesktop_runtime_6.0.27_win_x64.msi
[2FD0:14CC][2025-03-15T13:50:07]i301: Applying execute package: windowsdesktop_runtime_6.0.27_win_x64.msi, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1"'
[2FD0:14CC][2025-03-15T13:50:10]e000: Error 0x80070652: Failed to uninstall MSI package.
[2FD0:14CC][2025-03-15T13:50:10]e000: Error 0x80070652: Failed to execute MSI package.
[3ED8:3EC4][2025-03-15T13:50:10]e000: Error 0x80070652: Failed to configure per-machine MSI package.
[3ED8:3EC4][2025-03-15T13:50:10]w348: Application requested retry of package: windowsdesktop_runtime_6.0.27_win_x64.msi, encountered error: 0x80070652. Retrying...
[2FD0:14CC][2025-03-15T13:50:13]i301: Applying execute package: windowsdesktop_runtime_6.0.27_win_x64.msi, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1"'
[2FD0:14CC][2025-03-15T13:50:16]e000: Error 0x80070652: Failed to uninstall MSI package.
[2FD0:14CC][2025-03-15T13:50:16]e000: Error 0x80070652: Failed to execute MSI package.
[3ED8:3EC4][2025-03-15T13:50:16]e000: Error 0x80070652: Failed to configure per-machine MSI package.
[3ED8:3EC4][2025-03-15T13:50:16]w348: Application requested retry of package: windowsdesktop_runtime_6.0.27_win_x64.msi, encountered error: 0x80070652. Retrying...
[2FD0:14CC][2025-03-15T13:50:19]i301: Applying execute package: windowsdesktop_runtime_6.0.27_win_x64.msi, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1"'
[2FD0:14CC][2025-03-15T13:50:22]e000: Error 0x80070652: Failed to uninstall MSI package.
[2FD0:14CC][2025-03-15T13:50:22]e000: Error 0x80070652: Failed to execute MSI package.
[3ED8:3EC4][2025-03-15T13:50:22]e000: Error 0x80070652: Failed to configure per-machine MSI package.
[3ED8:3EC4][2025-03-15T13:50:22]w348: Application requested retry of package: windowsdesktop_runtime_6.0.27_win_x64.msi, encountered error: 0x80070652. Retrying...
[2FD0:14CC][2025-03-15T13:50:25]i301: Applying execute package: windowsdesktop_runtime_6.0.27_win_x64.msi, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1"'
[2FD0:14CC][2025-03-15T13:50:28]e000: Error 0x80070652: Failed to uninstall MSI package.
[2FD0:14CC][2025-03-15T13:50:28]e000: Error 0x80070652: Failed to execute MSI package.
[3ED8:3EC4][2025-03-15T13:50:28]e000: Error 0x80070652: Failed to configure per-machine MSI package.
[3ED8:3EC4][2025-03-15T13:50:28]i319: Applied execute package: windowsdesktop_runtime_6.0.27_win_x64.msi, result: 0x80070652, restart: None
[3ED8:3EC4][2025-03-15T13:50:28]e000: Error 0x80070652: Failed to execute MSI package.
[2FD0:14CC][2025-03-15T13:50:28]i318: Skipped rollback of package: windowsdesktop_runtime_6.0.27_win_x64.msi, action: Install, already: Present
[3ED8:3EC4][2025-03-15T13:50:28]i319: Applied rollback package: windowsdesktop_runtime_6.0.27_win_x64.msi, result: 0x0, restart: None
[2FD0:14CC][2025-03-15T13:50:28]i325: Registering dependency: {d87ae0f4-64a6-4b94-859a-530b9c313c27} on package provider: windowsdesktop_runtime_48.108.8836_x64, package: windowsdesktop_runtime_6.0.27_win_x64.msi
[2FD0:14CC][2025-03-15T13:50:28]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d87ae0f4-64a6-4b94-859a-530b9c313c27}, resume: ARP, restart: None, disable resume: No
[2FD0:14CC][2025-03-15T13:50:28]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d87ae0f4-64a6-4b94-859a-530b9c313c27}, resume: ARP, restart initiated: No, disable resume: No
[3ED8:3EC4][2025-03-15T13:50:28]i399: Apply complete, result: 0x80070652, restart: None, ba requested restart: No
- Windows Build/Version
- Windows 11 version 23H2 (OS Build 22631.4890)
My Computer
System One
-
- OS
- Windows 11
- Computer type
- Laptop
- Manufacturer/Model
- Dell / Inspiron 7440 14 2-in-1
- CPU
- System > About won't say...
- Keyboard
- built in
- Mouse
- built in trackpad