feedback hub: recreate the problem is greyed out

paulpchou · 2025-03-17T22:37:09-0400

hi,

I am having an issue where when I go to report an issue in the feedback, I cannot recreate the problem because it is greyed out. I tried repairing Windows 11, the sfc /scannow command, creating a new user account, resetting the feedback hub and uninstalling reinstalling it does not work. I am in the latest Dev channel build and don't know if that issue is caused by the latest build.

paulpchou · 2025-03-17T23:26:30-0400

Any help will be appreciated

antspants · 2025-03-18T00:51:52-0400

What’s the problem you’re trying to report? Did you want to try and get help in here?

paulpchou · 2025-03-18T00:54:01-0400

Yes, I want to get help here. Just do not know other solutions to the feedback hub issue.

antspants · 2025-03-18T01:13:46-0400

Yes. But what did you want to report on the feedback hub? What’s is your problem with Windows?

paulpchou · 2025-03-18T01:15:19-0400

The issue: Microsoft 365 subscription info. is missing in the settings homepage and the account page in the settings.

glasskuter · 2025-03-18T03:39:24-0400

I think he's saying that he's missing this. Settings>Accounts

I use a MS account. I do not know if it's supposed to show if one uses a local account or not..
Personally I would not worry about it as long as it shows in your MS account under "Subscriptions" here https://account.microsoft.com/

paulpchou · 2025-03-18T03:58:11-0400

How do I fix the feedback hub issue?

glasskuter · 2025-03-18T04:26:31-0400

TBH, I do not know. Only thing I can suggest is a repair install. You do not say what build of 11 you are running. I am running release build 2600.3476 and I have no problem with feedback hub.

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antspants · 2025-03-18T04:26:53-0400

You’re on a Dev build. Thread would have been better in the insiders section, I am guessing.

Also, you could have posted the Version and build in your post.

Maybe you’ll get an answer here.

feedback hub: recreate the problem is greyed out - Microsoft Q&A

hi, I am having an issue where when I go to report an issue in the feedback, I cannot recreate the problem because it is greyed out. I tried repairing Windows, the sfc /scannow command, creating a new user account, resetting the feedback hub and…

learn.microsoft.com

paulpchou · 2025-03-18T04:27:58-0400

I repaired Windows but the issue still exist. 26120.3576

antspants · 2025-03-18T04:31:52-0400

paulpchou said:
I repaired Windows but the issue still exist. 26120.3576

If you’ve done that, I doubt the following would work, but you can try.

Open Powershell as admin and click on this code, copy it into Powershell and press enter.

Get-AppxPackage -Name Microsoft.WindowsFeedbackHub -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}

paulpchou · 2025-03-18T04:33:34-0400

Would I need to reinstall (clean) Windows if repairing Windows did not fix the problem? Or can someone help me contact Microsoft about the issue?

glasskuter · 2025-03-18T04:42:17-0400

I would wait to see if you get any response with your MS forum thread, or see if any insiders here reply with the same problem.. I would bet the hub is broken in that insider build and there's nothing you can do to fix it.
We have some insiders here but most run release.

paulpchou · 2025-03-18T04:47:50-0400

OK. There are couple of Insiders in the Dev channel but stated that they do not have that issue.

glasskuter · 2025-03-18T05:00:29-0400

If other users of the same build as you do not have the problem you can try this. It may not help but it won't hurt.
open cmd prompt as administrator and type
dism /online /cleanup-image /restorehealth

If that along with everything else you have done doesn't fix it,you may have to go to a clean install.
You can also restore an image made before the feedback hub broke if you have one.

antspants · 2025-03-18T05:02:29-0400

If M365 is working on your PC, then I don’t see the problem.
I am guessing that someone else would have already reported this if it were an issue, as many people use M365. Has it already been reported? Where can you upvote if it has?

As long as you’re on the latest Dev build, wait for the next. It seems like a lot of trouble reinstalling Windows if M365 works, regardless that you can’t see anything about your licence in your settings.

However, if you don’t care about reinstalling Windows, go for it. But if it’s a build issue, then back to square one.

antspants · 2025-03-18T05:05:45-0400

Have you logged into your Microsoft Account on-line? Does M365 show there?

paulpchou · 2025-03-18T05:07:51-0400

Yes, it shows there.

antspants · 2025-03-18T05:12:48-0400

That build was only released yesterday?
One day is hardly enough time to see if this is a trend.

KB5053650 Windows 11 Insider Beta and Dev build 26120.3576 (24H2) - March 17

Windows Blogs: Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 26120.3576 (KB5053650) to the Dev and Beta Channels. As a reminder – we’re also offering the same Dev Channel updates based on Windows 11, version 24H2 to Windows Insiders in the Beta Channel. These...

www.elevenforum.com

Was it working the day before yesturday, was your M365 showing then also? If so, that would be your answer.

feedback hub: recreate the problem is greyed out

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