Files in a certain folder can't be moved to another folder


G

GerryPeters

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I have a USB HD connected to my Win 11 Pro computer and I exported some emails to a folder and the files in an archive folder can't be moved to any folder. If I go to a regular folder on this HD I can move files just fine. Something strange must have happened to these folders when exporting the emails. I've tried all sorts of methods: right click and dragging and selecting Move, Control-X and clicking in the destination folder and hitting Control-P. Nothing works. I'm baffled
 

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    WIN 11 PRO
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    Custom built - WIN 11 PRO 64-bit ,
    CPU
    Intel(R) Core(TM) i5-14400 2.50 Ghz,
    Motherboard
    ACER Z790 motherboard
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    Hard Drives
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  • Operating System
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    CUSTOM
    CPU
    Haswell CPU 4790k @ 4.4GHz,
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    AsRock Z97 motherboard,
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Control-P ? Your trying to print it? i guess you mean ctrl+v

Have you tried taking ownership of the files again, and then move/copy it?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
owner.pngowner 2.pngowner 3.png
Control-V, sorry
I’m the administrator and have a Local account. Here's what the security tab show on the folder. I hit Change
 

My Computers

System One System Two

  • OS
    WIN 11 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built - WIN 11 PRO 64-bit ,
    CPU
    Intel(R) Core(TM) i5-14400 2.50 Ghz,
    Motherboard
    ACER Z790 motherboard
    Memory
    32 Gigs
    Hard Drives
    256 gig M2 SSD boot HD, 3 internal HD's, 2 USB
  • Operating System
    Win 10 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    CUSTOM
    CPU
    Haswell CPU 4790k @ 4.4GHz,
    Motherboard
    AsRock Z97 motherboard,
    Memory
    16 Gigs
    Hard Drives
    OS drive 250GB SSD,
can you move/copy them via robocopy or xcopy?
 

My Computer

System One

  • OS
    Windows 11 Pro
I'm not sure what robocopy or xcopy is
 

My Computers

System One System Two

  • OS
    WIN 11 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built - WIN 11 PRO 64-bit ,
    CPU
    Intel(R) Core(TM) i5-14400 2.50 Ghz,
    Motherboard
    ACER Z790 motherboard
    Memory
    32 Gigs
    Hard Drives
    256 gig M2 SSD boot HD, 3 internal HD's, 2 USB
  • Operating System
    Win 10 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    CUSTOM
    CPU
    Haswell CPU 4790k @ 4.4GHz,
    Motherboard
    AsRock Z97 motherboard,
    Memory
    16 Gigs
    Hard Drives
    OS drive 250GB SSD,
open Command Prompt as Administrator and run the following command:

Code: 
robocopy C:\Path\to\Source C:\Path\to\Destination /E /Z /ZB /R:5 /W:5 /TBD /V /MT:16 /is /it
 

My Computer

System One

  • OS
    Windows 11 Pro
robocopy didn't work. Not sure what was wrong. There are many subfolders in the source and destination.

robocopy W:\EM CLIENT EXPORT EMAILS SETTINGS CONTACTS\ALL EXPORTED 10 11 - 7 13\10 11 - 7 13\gp@gprecordingstudio.com\Inbox\4 8 24 inbox\Archive\gp@gprecordingstudio.com\Inbox W:\EM CLIENT EXPORT EMAILS SETTINGS CONTACTS\ALL EXPORTED 10 11 - 7 13\10 11 - 7 13\gp@gprecordingstudio.com\Inbox\4 8 24 inbox /E /Z /ZB /R:5 /W:5 /TBD /V /MT:16 /is /it
 

My Computers

System One System Two

  • OS
    WIN 11 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built - WIN 11 PRO 64-bit ,
    CPU
    Intel(R) Core(TM) i5-14400 2.50 Ghz,
    Motherboard
    ACER Z790 motherboard
    Memory
    32 Gigs
    Hard Drives
    256 gig M2 SSD boot HD, 3 internal HD's, 2 USB
  • Operating System
    Win 10 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    CUSTOM
    CPU
    Haswell CPU 4790k @ 4.4GHz,
    Motherboard
    AsRock Z97 motherboard,
    Memory
    16 Gigs
    Hard Drives
    OS drive 250GB SSD,
thats really odd. i know you have admin rights, but lets make sure all permissions are correct in all sub directories as well.
run the attached registry key. then right click on the source file and click "Take Ownership" entry. If you still have the native Windows 11 context menu, you'll have to click "Show more options" first.
 

Attachments

My Computer

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  • OS
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This HD just died. I guess that's why it was acting so weird. It didn't show up as a USB HD on 2 different computers, but now it's shown up after the light on it was blinking. Now it's solid and shows up. I'll run some tests on it
 

My Computers

System One System Two

  • OS
    WIN 11 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built - WIN 11 PRO 64-bit ,
    CPU
    Intel(R) Core(TM) i5-14400 2.50 Ghz,
    Motherboard
    ACER Z790 motherboard
    Memory
    32 Gigs
    Hard Drives
    256 gig M2 SSD boot HD, 3 internal HD's, 2 USB
  • Operating System
    Win 10 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    CUSTOM
    CPU
    Haswell CPU 4790k @ 4.4GHz,
    Motherboard
    AsRock Z97 motherboard,
    Memory
    16 Gigs
    Hard Drives
    OS drive 250GB SSD,
crystal disk info
WDC 5000.PNG
I;m currently running Powershell,
chkdsk D: /x /r
 

My Computers

System One System Two

  • OS
    WIN 11 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built - WIN 11 PRO 64-bit ,
    CPU
    Intel(R) Core(TM) i5-14400 2.50 Ghz,
    Motherboard
    ACER Z790 motherboard
    Memory
    32 Gigs
    Hard Drives
    256 gig M2 SSD boot HD, 3 internal HD's, 2 USB
  • Operating System
    Win 10 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    CUSTOM
    CPU
    Haswell CPU 4790k @ 4.4GHz,
    Motherboard
    AsRock Z97 motherboard,
    Memory
    16 Gigs
    Hard Drives
    OS drive 250GB SSD,
Whats an archive folder?

Post screenshots of this archive folder in file explorer
 

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    Windows 11 Pro 23H2 Build 22631.5039
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    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
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    ASUS ROG Maximus VI Formula
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    Windows 11 Pro 23H2 Build: 22631.4249
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    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
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    QHD 2880 x 1800 OLED
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    M.2 512GB
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    Defender / Malwarebytes
    Other Info
    …still on a horse.
The Powershell was going to take 22 hours, so I stopped it. Maybe there a different test I can run. The HD has been as of last night in a Win 10 computer and I still can't move the files. So I decided to move the 10,000 files that I was able to successfully move back to the strange folder. I can do what I want by moving the folder and maybe renaming it. So this has nothing to do with Win 11, my guess is when I exported the EML files from EM Client, it created that weird frozen folder
 

My Computers

System One System Two

  • OS
    WIN 11 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built - WIN 11 PRO 64-bit ,
    CPU
    Intel(R) Core(TM) i5-14400 2.50 Ghz,
    Motherboard
    ACER Z790 motherboard
    Memory
    32 Gigs
    Hard Drives
    256 gig M2 SSD boot HD, 3 internal HD's, 2 USB
  • Operating System
    Win 10 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    CUSTOM
    CPU
    Haswell CPU 4790k @ 4.4GHz,
    Motherboard
    AsRock Z97 motherboard,
    Memory
    16 Gigs
    Hard Drives
    OS drive 250GB SSD,
Every time I export EM Client creates an Archive folder with many sub folders underneath. The bottom folder in that chain was the problem, so I just moved that folder where I wanted it and renamed it and put the EML folders in a more orderly group. After doing this I went to the problem folder and it still won't let me move files from it. I deleted the empty archive folder. Since I didn't have a similar problem with the other folders that were also under an archive folder, I'll chalk this up to just a quirk. You can see the folder structure a few posts up when I tried robocopy
 

My Computers

System One System Two

  • OS
    WIN 11 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built - WIN 11 PRO 64-bit ,
    CPU
    Intel(R) Core(TM) i5-14400 2.50 Ghz,
    Motherboard
    ACER Z790 motherboard
    Memory
    32 Gigs
    Hard Drives
    256 gig M2 SSD boot HD, 3 internal HD's, 2 USB
  • Operating System
    Win 10 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    CUSTOM
    CPU
    Haswell CPU 4790k @ 4.4GHz,
    Motherboard
    AsRock Z97 motherboard,
    Memory
    16 Gigs
    Hard Drives
    OS drive 250GB SSD,
GerryPeters said:
I exported some emails to a folder and the files in an archive folder can't be moved to any folder. If I go to a regular folder on this HD I can move files just fine. Something strange must have happened to these folders when exporting the emails.
Click to expand...
Gerry, I'm not an eM client user and have absolute zero knowledge about it but I've been observing your posts about these issues a while now. You use both terms, archive folder and regular folder, but there is difference in the two.

Look at this article, if you haven't already. Go down to Archive vs local folders eM Client - Email Client and Calendar Software for Windows and Mac
I've read it 5 times. It says there are differences, but not being an emclient user, I don't understand what those differences are. Maybe the vague description will mean something to you and in some way account for your issues.
www.emclient.com

eM Client - Email Client and Calendar Software for Windows and Mac

This free email client should be installed on your desktop. eM Client is just great.
www.emclient.com

The way I read it, an archive folder is only used for emails. You can not archive calendar or contacts. A local folder contains emails, contacts, and more. I also read it to say the contents of these folders can be accessed only using EMClient. So to my way of thinking your would have to enable local folders in EM Client and do any moving within Emclient. Like I said I don't know squat about it. Just going by that article.,
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
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    Benq 27
    Screen Resolution
    2560x1440
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    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
GerryPeters said:
robocopy didn't work. Not sure what was wrong. There are many subfolders in the source and destination.

robocopy W:\EM CLIENT EXPORT EMAILS SETTINGS CONTACTS\ALL EXPORTED 10 11 - 7 13\10 11 - 7 13\gp@gprecordingstudio.com\Inbox\4 8 24 inbox\Archive\gp@gprecordingstudio.com\Inbox W:\EM CLIENT EXPORT EMAILS SETTINGS CONTACTS\ALL EXPORTED 10 11 - 7 13\10 11 - 7 13\gp@gprecordingstudio.com\Inbox\4 8 24 inbox /E /Z /ZB /R:5 /W:5 /TBD /V /MT:16 /is /it
Click to expand...
is this exactly how you entered it? you need " " around paths with spaces in the name..

Code: 
robocopy "W:\EM CLIENT EXPORT EMAILS SETTINGS CONTACTS\ALL EXPORTED 10 11 - 7 13\10 11 - 7 13\gp@gprecordingstudio.com\Inbox\4 8 24 inbox\Archive\gp@gprecordingstudio.com\Inbox" "W:\EM CLIENT EXPORT EMAILS SETTINGS CONTACTS\ALL EXPORTED 10 11 - 7 13\10 11 - 7 13\gp@gprecordingstudio.com\Inbox\4 8 24 inbox" /E /Z /ZB /R:5 /W:5 /TBD /V /MT:16 /is /it
 

My Computer

System One

  • OS
    Windows 11 Pro
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