Firefox update restart issue


thecaretaker

thecaretaker

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With the last 4 or 5 Firefox updates I've found that when it shows the button "Restart to update Firefox", it doesn't install the update. Checking About Firefox page it still shows the "Restart to update Firefox" button. Doesn't matter how many times I press it. I have to literally do a Windows Restart and then when I go to Firefox as if by magic, it pauses for a few moments and it completes the update. Is this a common problem?

Edition : Windows 11 Pro
Version: 24H2
Installed on : ‎02/‎10/‎2024
OS build: 26100.3775
Experience: Windows Feature Experience Pack 1000.26100.66.0

Screenshot 2025-04-09 150646.webp
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Local shop built (KC Computers Ltd)
    CPU
    Intel Core i9 13900F
    Motherboard
    Gigabyte Z690 Gaming X (rev. 1.0/1.1) - (BIOS: F30 Sep 27, 2024)
    Memory
    2 x Kingston Fury 32gb DDR5 5600 Beast
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    Gigabyte Eagle (Nvidia) RTX 3060
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    1 x KINGSTON NVMe M.2 SSDSKC3000D2048G 2TB
    1 x Samsung SSD 870 EVO 250GB
    2 x Crucial CT4000MX500SSD1 4TB
    2 x Crucial CT2000MX500SSD1 2TB
    1 x Crucial CT250MX500SSD1 250.0 GB
    PSU
    Gigabyte 750w
    Case
    Fractal Torrent
    Cooling
    Stock Intel CPU, 2 x Fractal 180mm PWM (front), 3 x Fractal 140mm PWM (bottom)
    Keyboard
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    Logitech MX Master 3S Wireless Performance Mouse
    Internet Speed
    900 Mbps/300 Mbps Trooli FTTP
    Browser
    Firefox
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    Eset Nod32

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    Windows 11 Pro for Workstations
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    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
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    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
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    Integrated Monitor (17.3"vis)
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    Windows 11 Insider Canary
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    AMD Dual Core A6-9220
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    ASUS
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    8 GB
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    AMD Radeon R5 M420
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    Realtek
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    17.3
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    1600X900 16:9
    Hard Drives
    1TB 5400RPM
OK, I've reset Firefox and will see how it goes. Thanks OAT.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Local shop built (KC Computers Ltd)
    CPU
    Intel Core i9 13900F
    Motherboard
    Gigabyte Z690 Gaming X (rev. 1.0/1.1) - (BIOS: F30 Sep 27, 2024)
    Memory
    2 x Kingston Fury 32gb DDR5 5600 Beast
    Graphics Card(s)
    Gigabyte Eagle (Nvidia) RTX 3060
    Sound Card
    Chord Async USB 44.1kHz - 384kHz 2Qute DAC
    Monitor(s) Displays
    piXL PX27UDH4K 27 Inch Frameless IPS Monitor
    Screen Resolution
    4K (3840 x 2160) 60fps
    Hard Drives
    1 x KINGSTON NVMe M.2 SSDSKC3000D2048G 2TB
    1 x Samsung SSD 870 EVO 250GB
    2 x Crucial CT4000MX500SSD1 4TB
    2 x Crucial CT2000MX500SSD1 2TB
    1 x Crucial CT250MX500SSD1 250.0 GB
    PSU
    Gigabyte 750w
    Case
    Fractal Torrent
    Cooling
    Stock Intel CPU, 2 x Fractal 180mm PWM (front), 3 x Fractal 140mm PWM (bottom)
    Keyboard
    Logitech MX Mechanical Wireless Illuminated Performance Keyboard
    Mouse
    Logitech MX Master 3S Wireless Performance Mouse
    Internet Speed
    900 Mbps/300 Mbps Trooli FTTP
    Browser
    Firefox
    Antivirus
    Eset Nod32
  • Like
Reactions: OAT
There is bug report here for that kind of issue:

1941931 - Firefox won't update on restart; it must be closed and then reopened

REOPENED (bytesized) in Toolkit - Application Update. Last updated 2025-04-09.
bugzilla.mozilla.org bugzilla.mozilla.org

At the end of the report there is an interim solution which appears to work for some & not others - by toggling the about:config setting of app.update.multiSessionInstallLockout.enabled to false. This might help until Firefox fixes that bug.

(It also appears to affect some users of Thunderbird as well, as it shares some common code with Firefox).
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom
    CPU
    intel i7-8700 (non-K)
    Motherboard
    Asus Z370 TUF Gaming
    Memory
    32Gb
    Graphics Card(s)
    On-board Intel iGPU
    Sound Card
    On-board Realtek
    Hard Drives
    Samsung_SSD_850_EVO
    PSU
    Corsair Rm850X
    Cooling
    All air
das10 said:
There is bug report here for that kind of issue:

1941931 - Firefox won't update on restart; it must be closed and then reopened

REOPENED (bytesized) in Toolkit - Application Update. Last updated 2025-04-09.
bugzilla.mozilla.org bugzilla.mozilla.org

At the end of the report there is an interim solution which appears to work for some & not others - by toggling the about:config setting of app.update.multiSessionInstallLockout.enabled to false. This might help until Firefox fixes that bug.

(It also appears to affect some users of Thunderbird as well, as it shares some common code with Firefox).
Click to expand...

Thanks das10. I've reset Firefox (which also fixed another glitch I had and freed up a fair bit of disk space too). So I'll wait for the next update to see if it has fixed it. If not, I'll try the work around you posted to see if that fixes it. (y)
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Local shop built (KC Computers Ltd)
    CPU
    Intel Core i9 13900F
    Motherboard
    Gigabyte Z690 Gaming X (rev. 1.0/1.1) - (BIOS: F30 Sep 27, 2024)
    Memory
    2 x Kingston Fury 32gb DDR5 5600 Beast
    Graphics Card(s)
    Gigabyte Eagle (Nvidia) RTX 3060
    Sound Card
    Chord Async USB 44.1kHz - 384kHz 2Qute DAC
    Monitor(s) Displays
    piXL PX27UDH4K 27 Inch Frameless IPS Monitor
    Screen Resolution
    4K (3840 x 2160) 60fps
    Hard Drives
    1 x KINGSTON NVMe M.2 SSDSKC3000D2048G 2TB
    1 x Samsung SSD 870 EVO 250GB
    2 x Crucial CT4000MX500SSD1 4TB
    2 x Crucial CT2000MX500SSD1 2TB
    1 x Crucial CT250MX500SSD1 250.0 GB
    PSU
    Gigabyte 750w
    Case
    Fractal Torrent
    Cooling
    Stock Intel CPU, 2 x Fractal 180mm PWM (front), 3 x Fractal 140mm PWM (bottom)
    Keyboard
    Logitech MX Mechanical Wireless Illuminated Performance Keyboard
    Mouse
    Logitech MX Master 3S Wireless Performance Mouse
    Internet Speed
    900 Mbps/300 Mbps Trooli FTTP
    Browser
    Firefox
    Antivirus
    Eset Nod32
Yup, I sometimes get that behavior now and have to manually close and restart it for the update to take effect.
 

My Computers

System One System Two

  • OS
    Windows 11 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M17 R3
    CPU
    Intel Core i7-10750H (Comet Lake)
    Motherboard
    Alienware
    Memory
    32GB DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 and Intel UHD Graphics
    Sound Card
    Realtek ALC3281-CG
    Monitor(s) Displays
    17"
    Screen Resolution
    3840x2160
    Hard Drives
    Micron 2300 NVMe 1TB
    PC SN530 NVMe WDC 512GB
    Mouse
    Logitech MX Master 3
    Internet Speed
    60mbps
    Browser
    Vivaldi and Firefox
    Antivirus
    MS Defender and Malwarebytes Free
  • Operating System
    Windows 11 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 3
    CPU
    Intel Core i7-1065G7 (Ice Lake)
    Motherboard
    Microsoft Corp.
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Plus Graphics
    Sound Card
    Omnisonic Speakers with Dolby Audio
    Monitor(s) Displays
    13.5” PixelSense Touchscreen Display
    Screen Resolution
    2256x1504
    Hard Drives
    Toshiba Memory 512GB
    Mouse
    Surface Arc Mouse
    Internet Speed
    60 mbps
    Browser
    Vivaldi and Firefox
    Antivirus
    MS Defender and Malwarebytes Free
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