Gaming Service updates break Forza Horizon 5


BrianInEngland

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Windows 11 Pro 24H2 (RP channel)
I've had this error since yesterday when playing Forza Horizon 5.
Gaming Services got an update yesterday and that's when the problem started.
I was able to fix it by signing out of the Xbox app, completely uninstalling Gaming Services, then relaunch the Xbox app. This re-installed Gaming Services and when I signed in again the game was fine.

Another GS update this morning, same problem. The same fix worked again.
All other games work fine.


Screenshot (11).png
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
This error has nothing to do with Windows 11 in my view.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
This error has nothing to do with Windows 11 in my view.
No I think it's a Forza issue but Windows Gaming Services is needed to play it. One is not happy with the other.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Problem is now every time I check for Windows app updates, Gaming Services get re-installed anyway so I have to do the repair thing every single time. I've raised a ticket with Forza support.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
i am on Windows 11 23h2 latest build
and i cant even start the game during the syncing process this pops up
and i have tried reset xbox app & Ms Store ect noting works ?


First message during install (Fixed it by Reseting store and Xbox app)
1707683238920.png

Starting Forza 5 this message keeps popping up
1707683322915.png
 

My Computer

System One

  • OS
    Windows 11 Pro (Currently 23H2)
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 5820k
    Motherboard
    Asus X99A
    Memory
    2x8 16GB RAM
    Graphics Card(s)
    Nvidia RTX 2080 TI
    Sound Card
    Intergraded
    Monitor(s) Displays
    Samsung OdysseyG7
    Screen Resolution
    4K HDR
    Hard Drives
    Samsung M2 990Pro 4TB
    PSU
    Corsair RM1000X
    Case
    Fractal Design R5
    Cooling
    Noctua 3000 RPMs
    Keyboard
    Razer Black widow
    Mouse
    Razer Naga Trinity
    Internet Speed
    1000Mbit
    Browser
    Edge
    Antivirus
    Custom
anyone still having issues? i can't sync my game data and ar unable to play
 

My Computer

System One

  • OS
    Windows 11 Pro (Currently 23H2)
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 5820k
    Motherboard
    Asus X99A
    Memory
    2x8 16GB RAM
    Graphics Card(s)
    Nvidia RTX 2080 TI
    Sound Card
    Intergraded
    Monitor(s) Displays
    Samsung OdysseyG7
    Screen Resolution
    4K HDR
    Hard Drives
    Samsung M2 990Pro 4TB
    PSU
    Corsair RM1000X
    Case
    Fractal Design R5
    Cooling
    Noctua 3000 RPMs
    Keyboard
    Razer Black widow
    Mouse
    Razer Naga Trinity
    Internet Speed
    1000Mbit
    Browser
    Edge
    Antivirus
    Custom
Ah.......pc gaming strikes again. Microsoft's own game no less. ridiculous
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
anyone still having issues? i can't sync my game data and ar unable to play
Yes still happening today. The fix is in my original post, but it's a constant fix job not a one off
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Yes still happening today. The fix is in my original post, but it's a constant fix job not a one off
thx for clarifying this is still happening!.. "hope" they fix it any time soon. Bin weeks whit Notifications / Achievements issues ect!

what fix did you apply too be able to run it?
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro (Currently 23H2)
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 5820k
    Motherboard
    Asus X99A
    Memory
    2x8 16GB RAM
    Graphics Card(s)
    Nvidia RTX 2080 TI
    Sound Card
    Intergraded
    Monitor(s) Displays
    Samsung OdysseyG7
    Screen Resolution
    4K HDR
    Hard Drives
    Samsung M2 990Pro 4TB
    PSU
    Corsair RM1000X
    Case
    Fractal Design R5
    Cooling
    Noctua 3000 RPMs
    Keyboard
    Razer Black widow
    Mouse
    Razer Naga Trinity
    Internet Speed
    1000Mbit
    Browser
    Edge
    Antivirus
    Custom
thx for clarifying this is still happening!.. "hope" they fix it any time soon. Bin weeks whit Notifications / Achievements ect!

what fix did you apply too be able to run it?
Sign out of Xbox app on PC
Go to Settings > Apps > Installed apps
Scroll down to Gaming Services
Click on the dots and select 'uninstall'
Open Xbox app again, this will re-install Gaming Services
Open Forza game, select your account to sign in
It will now work until the next update to Gaming Services
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Sign out of Xbox app on PC
Go to Settings > Apps > Installed apps
Scroll down to Gaming Services
Click on the dots and select 'uninstall'
Open Xbox app again, this will re-install Gaming Services
Open Forza game, select your account to sign in
It will now work until the next update to Gaming Services
thx i will try that! :)
 

My Computer

System One

  • OS
    Windows 11 Pro (Currently 23H2)
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 5820k
    Motherboard
    Asus X99A
    Memory
    2x8 16GB RAM
    Graphics Card(s)
    Nvidia RTX 2080 TI
    Sound Card
    Intergraded
    Monitor(s) Displays
    Samsung OdysseyG7
    Screen Resolution
    4K HDR
    Hard Drives
    Samsung M2 990Pro 4TB
    PSU
    Corsair RM1000X
    Case
    Fractal Design R5
    Cooling
    Noctua 3000 RPMs
    Keyboard
    Razer Black widow
    Mouse
    Razer Naga Trinity
    Internet Speed
    1000Mbit
    Browser
    Edge
    Antivirus
    Custom

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