Getting random BSODS when using my HDD dock


swerd

swerd

Well-known member
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Local time
2:52 AM
Posts
234
OS
Windows 11 Pro
Hi everyone,

I am randomly getting BSODs when using my HDD dock. I don't see a message when it does it. It (the screen) is garbled. It has happened a few times. Basically, I turn the dock on and it occasionally BSODs.

I have just updated the AMD X570 chipset driver.

Can anyone help?

DMP file is attached.
 
Windows Build/Version
11 22261.1344

Attachments

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Ryzen 7 5800X3D
    Motherboard
    Asus TUF Gaming X570-Pro WiFi II
    Memory
    64GB
    Graphics Card(s)
    AMD Radeon RX 6800 XT
    Sound Card
    Realtek ALC897 @ AMD K19.2
    Monitor(s) Displays
    AOC U34G2G4R3 [34" LCD]
    Screen Resolution
    3440x1440
    Hard Drives
    NVMe Samsung SSD 970 x 2
    Samsung SSD 860 EVO 1TB
    4TB ST4000DM004-2CV104
    PSU
    750W Coolermaster V Series V750 80 Plus Gold
    Case
    Phanteks Enthoo Pro 2 D-RGB Tempered Glass Full Tower Black
    Internet Speed
    250Mbps
    Browser
    Firefox / Chrome / Edge / Vivaldi
    Antivirus
    Bitdefender Total Security
I did not see the link (BSOD - Posting Instructions) before I posted.

The V2 Log collector output is attached.

I have had my MOBO for about 5-6 weeks. Also got a new CPU. MY PSU 750W Coolermaster V Series V750 80 Plus Gold.

I am running the latest BIOS version - TUF GAMING X570-PRO WIFI II BIOS 4408.

If any more info is required I will post it.

Cheers!
 

Attachments

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Ryzen 7 5800X3D
    Motherboard
    Asus TUF Gaming X570-Pro WiFi II
    Memory
    64GB
    Graphics Card(s)
    AMD Radeon RX 6800 XT
    Sound Card
    Realtek ALC897 @ AMD K19.2
    Monitor(s) Displays
    AOC U34G2G4R3 [34" LCD]
    Screen Resolution
    3440x1440
    Hard Drives
    NVMe Samsung SSD 970 x 2
    Samsung SSD 860 EVO 1TB
    4TB ST4000DM004-2CV104
    PSU
    750W Coolermaster V Series V750 80 Plus Gold
    Case
    Phanteks Enthoo Pro 2 D-RGB Tempered Glass Full Tower Black
    Internet Speed
    250Mbps
    Browser
    Firefox / Chrome / Edge / Vivaldi
    Antivirus
    Bitdefender Total Security
The BSOD caused by bcfnt.sys driver which belongs to BestCrypt Volume Encryption Driver from Jetico, Inc.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Thank you!

I don't encrypt my desktop anymore, so I will uninstall it.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Ryzen 7 5800X3D
    Motherboard
    Asus TUF Gaming X570-Pro WiFi II
    Memory
    64GB
    Graphics Card(s)
    AMD Radeon RX 6800 XT
    Sound Card
    Realtek ALC897 @ AMD K19.2
    Monitor(s) Displays
    AOC U34G2G4R3 [34" LCD]
    Screen Resolution
    3440x1440
    Hard Drives
    NVMe Samsung SSD 970 x 2
    Samsung SSD 860 EVO 1TB
    4TB ST4000DM004-2CV104
    PSU
    750W Coolermaster V Series V750 80 Plus Gold
    Case
    Phanteks Enthoo Pro 2 D-RGB Tempered Glass Full Tower Black
    Internet Speed
    250Mbps
    Browser
    Firefox / Chrome / Edge / Vivaldi
    Antivirus
    Bitdefender Total Security
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