Brand new Arris G34 router modem combo getting only 89mbps via cat6 ethernet connection. 600mbps is my ISP speed plan. Wifi is at 34mbps at best. Previous Arris SBG8300 had no issues with speed. My ISP tells me that everything looks good on their end.
Nothing inside the house has changed at all. Tomorrow they are sending out a technician to diagnose the problem
They just love saying that. They also like saying “did you turn it off and turn it back on again?”
Check for firmware updates.
If you’ve not changed anything, request them to look into it because saying everything looks OK at their end, is useless info for them to give you.
My ISP connects to my router and will stay on the phone for hours if need be. Then at the end of the day, send a tech if they can’t sort it remotely.
All ISP’s should offer the same service, that you are in facy, paying for.
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
...would definitely recommend. Was this provided by your ISP (supposedly, they could update the firmware - if any available).
As for Wi-Fi, might help - if you set that manually. Make sure it's on 5G and select the best bandwidth channels - which can be discovered/found - even using their own app (should have a embed a Wi-Fi spectrum analyzer).
