HP 401dn laser printer paper jam errors that aren't


x509

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Anyone here a real HP laser print guru?

I have had this printer for say 5 years now, and on and off I get these error messages about a paper jam in the cartridge area. But when I remove the cartridge, there is no paper jam there or anywhere else in the printer. This is a home office printer that does maybe 100-200 sheets a month. I buy a new box of paper more than 1 year apart.

I have RTFM, or it's modern equivalent, which is lots and lots of web pages, from HP and other sources, but no real help. A replacement printer with the same/better specs is way more than I what I paid for this printer.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    home built
    CPU
    AMD 7900x
    Motherboard
    ASUS AMD x670E ROG Strix E-A
    Memory
    64 GB
    Graphics Card(s)
    Nvidia 3060 Ti (but wanting to upgrade)
    Sound Card
    built-in
    Monitor(s) Displays
    Dell 24"
    Cooling
    AIO for CPU, fans for case
    Keyboard
    Das Keyboard 4
    Mouse
    Corsair M65 (white)
    Browser
    Firefox
    Antivirus
    Bitdefender
    Other Info
    Also have Lenovo T14S laptop (me) and Lenovo Slim 71 (wife)
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