Intermittent Macrium Boot Menu.


M

Mitch

Well-known member
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Location
Scotland
OS
Windows 11 Home
Hi, We have Reflect 8.1 (paid) installed on 4 PC's together with the Macrium Reflect Boot Menu. All are 23H2 and up to date. On one of our main PC's, the Boot Menu sometimes doesn't appear on a cold Boot - there is a 10 second black screen where the Boot Menu should be and then loads into the Lock Screen. When I reboot, the Boot Menu appears as normal. I've deleted and reinstalled the Boot Menu several times but the same issue persists. It seems to happen on the first Boot after the PC has been off for a while. Any suggestions as to why this is happening?
Thanks Mitch.
 

My Computer

System One

  • OS
    Windows 11 Home
Try installing the newest GPU graphic card driver also update Reflect to the newest version if you can.

Open the Command Prompt with administrative privileges and execute the following commands one at a time.


Code: 
Dism /online /cleanup-image /restorehealth



Sfc /scannow
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Hi @FreeBooter . Thanks for the suggestions. The latest graphics driver offered by Dell is installed - the PC is a Dell 5400 AIO. I'm on Reflect 8.1.8325 which, I believe is the latest version. I have run the 2 commands and rebooted. The Boot menu shows ok but this issue seems to occur after the PC has been off for a while. I'll try again tomorrow and see what happens. Thanks again.
 

My Computer

System One

  • OS
    Windows 11 Home
If it's not a laptop, you can also try a driver from the graphic card manufacturer website.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Mitch said:
Hi @FreeBooter . Thanks for the suggestions. The latest graphics driver offered by Dell is installed - the PC is a Dell 5400 AIO. I'm on Reflect 8.1.8325 which, I believe is the latest version. I have run the 2 commands and rebooted. The Boot menu shows ok but this issue seems to occur after the PC has been off for a while. I'll try again tomorrow and see what happens. Thanks again.
Click to expand...
IanMosley said:
I have the same (?) issue on my device. I've reported it to Dell and they are still trying to bottom it for 3 months!!
Click to expand...
FreeBooter is correct, this is not a Macrium issue, it is a graphics driver issue. I have a similar issue, not a blank boot menu but a distorted/pink one, on just one of my Dell laptops when booting 24H2. The same workaround I used, courtesy of cereberus, should work for you too.

A partial workaround is to run MSCONFIG, select boot tab and check option Base Video and option to Make all boot settings permanent.
Click to expand...
Latest Macrium Reflect 8 updates - post #1,025
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
Hi Bree. If I run MSCONFIG/BOOT/Base Video, does the base video last only on Boot then the Intel Iris Graphics Driver takes over when running or is the Base Video driver permanent?
 

My Computer

System One

  • OS
    Windows 11 Home
Mitch said:
Hi Bree. If I run MSCONFIG/BOOT/Base Video, does the base video last only on Boot then the Intel Iris Graphics Driver takes over when running or is the Base Video driver permanent?
Click to expand...
“Base video” – this option loads only the standard video drivers that come with Windows, instead of the ones specific to your video card.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I was just checking back. I installed the latest Intel UHD/Iris Graphics Driver v32.0.101.5768 in late September which is around when this issue started so Im wondering if this is the problem? The previous Graphics Driver was installed in July so I'm hopeful maybe the next version will address the issue. Dell -, in one of their Support Docs says about MSCONFIG :
Base video:
On startup, opens the Windows GUI in minimal Visual Graphics Adapter (VGA) mode. This loads standard VGA drivers instead of display drivers specific to the video hardware on the computer.
I assume there is no way to load the Base Graphics Driver at startup and then have the Intel driver take over once in Windows?
 

My Computer

System One

  • OS
    Windows 11 Home
FreeBooter said:
“Base video” – this option loads only the standard video drivers that come with Windows, instead of the ones specific to your video card.
Click to expand...
Mitch said:
I assume there is no way to load the Base Graphics Driver at startup and then have the Intel driver take over once in Windows?
Click to expand...
The boot up process up to the point of displaying the boot menu only loads the minimum necessary drivers needed to do so. When you choose Windows and complete the boot up all the rest of the drivers get loaded, including the GPU ones. This is the Dell Latitude 3190 laptop that I have had to use Base video on. You can see that it's using its normal UHD Graphics by the time I get to the desktop...

1734887976737.webp 1734888219065.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
Mitch said:
Thanks @Bree. Should I tick "Make Boot Options Permanent" or leave it unchecked?
Click to expand...
If you leave it unchecked it will apply only for the first time you reboot, then revert. Yes, make it permanent.

Don't worry, it's not set in stone. You can change it back and make that permanent any time you like.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
Mitch said:
I was just checking back. I installed the latest Intel UHD/Iris Graphics Driver v32.0.101.5768 in late September which is around when this issue started so Im wondering if this is the problem? The previous Graphics Driver was installed in July so I'm hopeful maybe the next version will address the issue. Dell -, in one of their Support Docs says about MSCONFIG :
Base video:
On startup, opens the Windows GUI in minimal Visual Graphics Adapter (VGA) mode. This loads standard VGA drivers instead of display drivers specific to the video hardware on the computer.
I assume there is no way to load the Base Graphics Driver at startup and then have the Intel driver take over once in Windows?
Click to expand...
The future version might or might not fix it as the problem could be the previous driver(s) that installed something that was still on the system with the newer drivers. Look in the Drivers forum and there is a newer version of the driver for your specific Intel video card, you do not have to use the Dell drivers but first, be sure to uninstall the current driver by right clicking and delete the drivers, reboot and repeat the same thing until it says Microsoft Basic Driver then install the Intel driver over it which Windows will replace unless you block it or use Windows AutoUpdate Manager (WAU Manager) and don't allow the version windows to install by not selecting it.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
Thanks @Almighty1 . I understand there is a new graphics driver in the pipeline so I might use the base driver workaround and see if the problem persists. @Bree if I change MSCONFIG and use the base video driver at boot and make changes permanent but decide to go back to using the Intel video driver at boot, after I have unchecked "Use Base Video" do I keep "Make Changes Permanent " as its unchecked before doing anything just now? Thanks Mitch.
 

My Computer

System One

  • OS
    Windows 11 Home
See post #339 in this thread:
www.elevenforum.com

Latest Intel Graphics Driver for Windows 11

Intel Graphics Download Center Link Intel Driver Update Utility Intel Graphics Command Center app | Microsoft Store Intel 7th-10th Gen Processor Graphics Driver Version 31.0.101.2134 (December 19, 2024) Intel WHQL Graphics DCH Driver Version 31.0.101.3790/31.0.101.2115 (December 29, 2022)...
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
Thanks @Almighty1 . The installed Intel Iris Xe driver version is 32.0.101.5768 and the latest version is 32.0.101.6253. I believe Dell tests these drivers against their devices - I assume for issues but I'm not sure if they are modified for Dell machines. This latest driver should appear in Dell Update in a few weeks if OK. I'll carry on with the msconfig workaround until then. If reverting back to using the Intel driver at boot after having used the base video do I uncheck base video in msconfig and then check make settings permanent?
 

My Computer

System One

  • OS
    Windows 11 Home
Mitch said:
@Bree if I change MSCONFIG and use the base video driver at boot and make changes permanent but decide to go back to using the Intel video driver at boot, after I have unchecked "Use Base Video" do I keep "Make Changes Permanent " as its unchecked before doing anything just now? Thanks Mitch.
Click to expand...
Yes, you can make 'permanent' changes as often as you like. The 'make changes permanent' box just means that it will survive every reboot until you make another change and set that one as 'make changes permanent'. If you don't tick it then the change only applies for the next reboot before reverting to how it was before.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
Thanks very much. I'm hoping the latest graphics driver will sort the problem when released by Dell. I'll use the MSCONFIG workaround until then if the problem becomes more frequent. At the moment it's hit and miss if the boot menu shows or not. Thanks again.
 

My Computer

System One

  • OS
    Windows 11 Home
Mitch said:
Thanks @Almighty1 . The installed Intel Iris Xe driver version is 32.0.101.5768 and the latest version is 32.0.101.6253. I believe Dell tests these drivers against their devices - I assume for issues but I'm not sure if they are modified for Dell machines. This latest driver should appear in Dell Update in a few weeks if OK. I'll carry on with the msconfig workaround until then. If reverting back to using the Intel driver at boot after having used the base video do I uncheck base video in msconfig and then check make settings permanent?
Click to expand...
Dell could test the driver but no one knows if they really modify it for Dell machines or not, just that Intel will not support you if you had problems. There is nothing wrong with trying the newer drivers to see if it fixes the problem for you or not. If it does, atleast you found the fix. Dell might or might not release newer drivers as for example, Dell's latest driver for my machine even released the last year was still a 27.x.x.x driver and not 30.x.x.x which is Windows 10 and 31.x.x.x or higher which is Windows 11. So I would not look at a few weeks as your driver was released by Intel around 3 months ago and there had been many driver updates already since but there still is no updates of the same versions of those drivers from Dell weeks and even months later so it could be a long wait.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
Guys, could it be related to fast startup? Wouldn't hurt to check and disable it.

Occurring only at normal shutdown, and not when restarted...

www.elevenforum.com

Turn On or Off Fast Startup in Windows 11

This tutorial will show you how to turn on or off fast startup in Windows 11. There are three startup modes in Windows: Cold (traditional) Wake-from-hibernation Fast Starting with Windows 8.x, the default shutdown and restart scenario has been updated and named fast startup. Fast startup...
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My Computers

System One System Two

  • OS
    Windows 10 Pro, Windows 11 Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel I3 10100
    Motherboard
    ASUS B460M
    Memory
    16 GB DDR4 Crucial
    Graphics Card(s)
    Intel on chip
    Sound Card
    Realtek onboard
    Monitor(s) Displays
    ASUS 24, LG 24
    Screen Resolution
    Full HD x 2
    Hard Drives
    kingston A2000 NVMe PCIe 500 GB
    PSU
    LC Power 650W
    Case
    Noname
    Cooling
    Air 2x 120mm
    Keyboard
    Cherry G-81
    Mouse
    Logitech M500
    Internet Speed
    100/20
    Browser
    Firefox, Vivaldi
    Antivirus
    MS Defender
  • Operating System
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS/Vivobook Flip 14
    CPU
    Ryzen 7 4700u
    Memory
    8 GB DDR4
    Graphics card(s)
    AMD Vega
    Sound Card
    Realtek onboard
    Monitor(s) Displays
    14"
    Screen Resolution
    FullHD
    Hard Drives
    512 Samsung NVMe PCIe
    PSU
    -
    Case
    Laptop
    Mouse
    Touchpad, Touchscreen
    Internet Speed
    100/20
    Browser
    Firefox, Vivaldi
    Antivirus
    MS Defender
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