ISB.Downloader!gen48

jack78 · May 3, 2024

hi guys
im having a popup bat screen every now and then and my norton stops it, it seems to be trying to change my firewall settings etc, on the prompt i do not allow it to change settings. inclosed is some screenshots, any advice on this would help greatly to fix.

Rollback_Jockey · May 3, 2024

Download and run Malwarebytes free

FreeBooter · May 3, 2024

Delete the .vbs files from C:\Users\uplin\AppData\Local\firemail and if you can uninstall firemail.

jack78 · May 3, 2024

FreeBooter said:
Delete the .vbs files from C:\Users\uplin\AppData\Local\firemail and if you can uninstall firemail.

hi freebooter
thanx for the info, strange thing is i never installed firemail. maybe one of my grandkids, ill havt to look

echo2446 · May 3, 2024

jack78 said:
maybe one of my grandkids, ill havt to look

Sounds like, if you can, you want to have another computer doing sensitive stuffs separate from your grandkids. Malware and scams are easy to fall into, especially if you are exploring stuffs.

jack78 · May 6, 2024

I did go ahead and delete the contents of firemail and the folder,i ran a full scan with norton and malwayrebytes.i cannot find the firemail at all to install. but it still trys to run a bat to alter the firewall as above pics with the ISB.Downloader!gen48
trying to figure out the next course of action. nortons stops it each time but it continues to try everyday

FreeBooter · May 6, 2024

Look at the schedule task and startup programs to delete the reminding files.

In this video, i will guide you on how to use AutoRuns to detect and remove malware on Windows.

jack78 · May 6, 2024

FreeBooter said:
Look at the schedule task and startup programs to delete the reminding files.

In this video, i will guide you on how to use AutoRuns to detect and remove malware on Windows.

thnx Freebooter