KB5028185 Moment 3 update constant freezing and crashing


Delibrythe

Member
Local time
7:53 PM
Posts
5
OS
Windows 11 23H2 stable channel
Hi All,
I used to be on the Dev Insider Channel but after numerous freezing and crashing I decided a few months ago to do a clean install of the stable build. My PC was updated to the Moments 3 feature upgrade and again I started experiencing freezing and crashing . Mostly when I was playing streaming video content (like Youtube) but also with just normal browsing.

I got fed up and decided to uninstall. Well it won't let you uninstall through the regular method in settings so I tried under Advanced Recovery options using a Windows USB tool. That also failed when I selected to uninstall a feature update. I hadn't done a system image backup in a while so I decided to try System Restore and it worked.

So I'm back to build 22621.1928 and have paused updates for 4 weeks and I'm hoping within that time there will be a patch to all the Moments 3 update issues.

Has anyone else experienced the same random crashing with the new upgrade? I really hope they fix this soon.
 
Windows Build/Version
2212 Build 22621.1928

My Computer

System One

  • OS
    Windows 11 23H2 stable channel
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Intel Core i5 8300H @ 2.30GHz
    Motherboard
    Dell Inc. 0236PM (U3E1)
    Memory
    16.0GB Dual-Channel DDR4 @ 1329MHz
    Graphics Card(s)
    Intel UHD Graphics 630 & 4GB NVIDIA GeForce GTX 1050
    Sound Card
    NVIDIA High Definition Audio, Realtek Audio, Intel Display Audio, NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Internal Dell 1920x1080, External Hisense 43" 4K tv
    Screen Resolution
    3840x2160@60Hz
    Hard Drives
    CT1000MX500SSD1 (SSD) 1TB
    Keyboard
    iClever DK03
    Mouse
    Logitech MX Veritcal
    Browser
    Edge & Dev Channel Edge
    Antivirus
    McAfee
This guide will show you how to change the maximum days you can pause Windows Update for in Windows 11.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
No problems here, like @Diceman2037 above said, you've got other issues
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
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