Mouse cursor movement is not smooth


J

Jezza819

Member
Local time
11:18 AM
Posts
10
OS
Windows 11
I've had a problem with this PC since I got it over a year ago. I've tried three different mice and with all of them, the cursor movement across the screen is not smooth. It jumps around and sticks. It's very hard to put it in a specific place on the first try. Usually it takes me several attempts to select something. How can I fix it?
 
Windows Build/Version
23H2 OS Build 22361.4169

My Computer

System One

  • OS
    Windows 11
Mine will do that if I have a USB HardDrive plugged in.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 24H2 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
  • Operating System
    Updated Windows 10 to 11 24H2 26100.3624
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i3 8100 @3.60 GHz
    Motherboard
    HP 8653 (U3E1)
    Memory
    8.GB
    Graphics card(s)
    Intel UHD 360 (HP)
    Sound Card
    Realtek High Def
    Monitor(s) Displays
    ViewSonic
Mine sometimes picks up gunk from the mouse pad onto the pads on the bottom of it.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

My Computers

System One System Two

  • OS
    Windows 11 Home 24H2 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
  • Operating System
    Updated Windows 10 to 11 24H2 26100.3624
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i3 8100 @3.60 GHz
    Motherboard
    HP 8653 (U3E1)
    Memory
    8.GB
    Graphics card(s)
    Intel UHD 360 (HP)
    Sound Card
    Realtek High Def
    Monitor(s) Displays
    ViewSonic
Berton said:
Mine sometimes picks up gunk from the mouse pad onto the pads on the bottom of it.
Click to expand...

I've tried three different devices and they all do it.

Jacee said:
Mine will do that if I have a USB HardDrive plugged in.
Click to expand...

There is no Hard Drive plugged in. This is my gaming pc. The only things plugged in are the mouse and the keyboard.
Jacee said:
This page has some information for checking why this happens: Mouse Acting Erratically, Jumping, or is Not Moving Properly
Click to expand...

Yeah I don't think any of those would apply. The only thing I could add is that it seems worse in a browser or in a game app like Xbox. Just on the regular desktop it isn't that bad.
 

My Computer

System One

  • OS
    Windows 11
I've got about 10 different Logitech wireless mice that will do that if pluggged into a usb powered hub. As long as they are plugged directly into one of the usb ports on my PC they're fine. They will also work fine on a plain old unpowered usb hub After trying different hubs, I determined all the erratic stuff was being caused by interference from the power on the powered hub into the wireless receiver.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Def interference then. Is the usb transceiver unobstructed? Is it plugged in right next to another transceiver? Is it plugged directly into and tower or a hub?
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
Def interference then. Is the usb transceiver unobstructed? Is it plugged in right next to another transceiver? Is it plugged directly into and tower or a hub?
Click to expand...

It's plugged into the tower. No obstructions. The mouse is maybe 3 ft away from the tower.
 

My Computer

System One

  • OS
    Windows 11
dacrone said:
Def interference then. Is the usb transceiver unobstructed? Is it plugged in right next to another transceiver? Is it plugged directly into and tower or a hub?
Click to expand...

The mouse dongle is plugged into the back of the tower along side the keyboard dongle. The keyboard has never worked on USB since I got it last year with the tower. I have to use bluetooth for it which is a pain since it's constantly going to sleep. I do have one USB port on the front of the tower. I think I'm going to try to plug the mouse dongle in there to see if it makes a difference. If it works there, then try the keyboard on the front port, and if that works then something must be wrong with those rear USB ports.
 

My Computer

System One

  • OS
    Windows 11
Mines only has the issue on a notebook and this is a external USB mouse is when the CPU Usage goes up or the CPU is thermal throttling like the last few days when the outside temperatures were nearly 100F.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    64GB using 2x32GB CL16 Mushkin redLine modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
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