My computer is shutting down by itself


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loboveski

Member
Local time
10:12 PM
Posts
3
OS
Windows 11
hi, my computer has been having a problem for a few weeks now. As soon as I enter games like fifa and car mechanic simulator after a few minutes the computer turns off by itself. I would like to know if someone can help me, thanks.
 
Windows Build/Version
Windows 11 Pro

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i9900
    Motherboard
    Asus Prime z390-a
    Memory
    HyperX Fury 1 x 16 GB 2666 MHz
    Graphics Card(s)
    AMD Radeon RX 5600 XT
    Sound Card
    HyperX Cloud Flight S Wireless
    Monitor(s) Displays
    LG 29WP500-B 29'' ; Samsung Odyssey G5
    Screen Resolution
    2560x1440
    Keyboard
    HyperX Alloy Core II RGB
    Mouse
    Logitech G Pro Wireless
I would suspect either a cooling issue or a BSOD.

If there are no .dmp files here (C:\Windows\Minidump\), or at least none that correspond to the timestamps for when the system powers off then you may want to run a tool that can show you real-time temperatures such as HWMonitor or SpeedFan. You will also need to check your CPU specs for expected temperatures.

Another place to look for clues is in the eventviewer under the system log for power related errors.
 

My Computer

System One

  • OS
    Windows 11
yes, is a BSOD but idk what causes it.

I had already done temperature tests, of all components and they were fine, it's not a power problem either because I have a 1000w source and my drivers are all updated.
I have I9900 a 5600 xt a z390 and 16gb ram ddr4 3200rpm
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i9900
    Motherboard
    Asus Prime z390-a
    Memory
    HyperX Fury 1 x 16 GB 2666 MHz
    Graphics Card(s)
    AMD Radeon RX 5600 XT
    Sound Card
    HyperX Cloud Flight S Wireless
    Monitor(s) Displays
    LG 29WP500-B 29'' ; Samsung Odyssey G5
    Screen Resolution
    2560x1440
    Keyboard
    HyperX Alloy Core II RGB
    Mouse
    Logitech G Pro Wireless
loboveski said:
As soon as I enter games like fifa and car mechanic simulator after a few minutes the computer turns off by itself.
Click to expand...
Could be a cooling issue. Especially since the PC powers off shortly after your gaming session starts. It could also be a power supply issue.

With that, if the PC is new and still under warranty, I'd have it looked at.
loboveski said:
yes, is a BSOD but idk what causes it.

I had already done temperature tests, of all components and they were fine, it's not a power problem either because I have a 1000w source and my drivers are all updated.
I have I9900 a 5600 xt a z390 and 16gb ram ddr4 3200rpm
Click to expand...
Having a 1000-watt PS doesn't mean it can't be a power problem. Been there done that, and it was a power supply issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i Elite Capellix XT
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
Dru2 said:
Could be a cooling issue. Especially since the PC powers off shortly after your gaming session starts. It could also be a power supply issue.

With that, if the PC is new and still under warranty, I'd have it looked at.
Click to expand...
No, my PC is home made so isn't under warranty. I had already done temperature tests, of all components and they were fine, and i think that isn't a power problem either because I have a 1000w source.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i9900
    Motherboard
    Asus Prime z390-a
    Memory
    HyperX Fury 1 x 16 GB 2666 MHz
    Graphics Card(s)
    AMD Radeon RX 5600 XT
    Sound Card
    HyperX Cloud Flight S Wireless
    Monitor(s) Displays
    LG 29WP500-B 29'' ; Samsung Odyssey G5
    Screen Resolution
    2560x1440
    Keyboard
    HyperX Alloy Core II RGB
    Mouse
    Logitech G Pro Wireless
loboveski said:
No, my PC is home made so isn't under warranty. I had already done temperature tests, of all components and they were fine, and i think that isn't a power problem either because I have a 1000w source.
Click to expand...
I too have 1000-watt power supplies in my main rig (system one) and my backup rig. Doesn't mean they can't fail. See my post here - Random Lockups.

That said, I'm not guaranteeing it is a power supply, I'm simply saying don't overlook it.

Oh, and have you looked at temps while actually gaming? Open a temp reading app and have it run while gaming. Check temps as you game.

Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i Elite Capellix XT
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
I also suspect it's a temp issue.
When a CPU runs at extremely high temps, it will shut down to prevent further damage.
Try re-pasting your CPU.
You can also try to manually ramp up your CPU fan curve before opening the game and see if that helps. It will be loud but it is what it is.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    500GB Adata SSD (OS Only)
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)
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