Solved Need guidance


hoardtrot

New member
Local time
1:48 AM
Posts
16
OS
Windows 11
Hello,
I am new to Windows 11. I have an issue with unknown user creating users and giving special permissions. What do I do? How do I prevent this? How do I get rid of this? Also, with my ethernet plugged in my computer acts strangely I unplug and it stops, have wifi
 
Windows Build/Version
Windows 11, 22H2, 22621.2361

Attachments

  • Screenshot 2023-09-30 132716.png
    Screenshot 2023-09-30 132716.png
    24.6 KB · Views: 5

My Computer

System One

  • OS
    Windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Welcome to the forum. It sounds to me you are infected with malware. I suspect you may have given someone remote access to your machine at some point. If so, you have no way of knowing what they have injected into it or what they changed. Another possibility is someone has hacked into your home network and was able to access your system due to poor security measures on your part.

Myself, I don't mess around in cases like this. I play is safe than sorry . I reset my router to default and then set up a network again, beefing up it's password and security settings.
On the machine, I also disconnect from the internet and immediately reformat and reinstall windows.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Hi: I was looking at your post, checked my C Properties tab, and review all my users, also got those users, so don't worry
 

Attachments

  • Captura de pantalla 2023-09-30 161650.png
    Captura de pantalla 2023-09-30 161650.png
    4.8 KB · Views: 1

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 7i 16IRX9
    CPU
    Intel Core i9-14900HX
    Motherboard
    LENOVO LNVNB161216 Chipset HM 770
    Memory
    32 GB
    Graphics Card(s)
    Intel UHD Graphics, NVIDIA RTX 4070 Laptop
    Sound Card
    Realtek in-built
    Screen Resolution
    3200x2000 200% Scale
    Hard Drives
    C: HDD 1 TB SAMSUNG MZVL21T0HCLR-00BL2
    D: HDD 1 TB CRUCIAL CT1000P3PSSD8
    Antivirus
    BitDefender Free
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 3Gen Extreme
    CPU
    I7 10750H
    Motherboard
    Intel MW-490
    Memory
    32 GB
    Graphics card(s)
    Intel UHD - NVIDIA 1650 Ti Max-Q
    Sound Card
    Realtek in-built
    Screen Resolution
    3840x2160 225% Scale
    Hard Drives
    C: WDC PC SN730 SDBQNTY-1T00-1001 (1 TB)
    D: KINGSTON SNV2S2000G (2 TB)
    Antivirus
    BitDefender
Hello,
I am new to Windows 11. I have an issue with unknown user creating users and giving special permissions. What do I do? How do I prevent this? How do I get rid of this? Also, with my ethernet plugged in my computer acts strangely I unplug and it stops, have wifi
Noticed that you've been changing ownership?
Default is Trusted Installer.
Your email is showing in your first post image by the way. Otherwise looks ok.


1696102895730.png
 

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
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