Solved Newest photos not appearing when I browse my phone with Windows 11


Calab

Calab

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Location
Alberta, Canada
OS
Windows 11 / Linux Mint
I have a Google Pixel 7 phone that recently updated to Android 15. Windows 11 usually shows my phone in the sidebar of Windows Explorer. That is where I go to download photos from my phone, etc. Normally, the camera would show photos at "C:\Users\me\CrossDevice\Pixel 7\storage\DCIM\Camera". Today, when I browse to that location, my latest photo's are missing.

If I connect my phone to my PC using a cable, and set the phone for file transfer, I can see my photos at "This PC\Pixel 7\Internal shared storage\DCIM\Camera". There are no missing photos here. If I use the Phone Link app in Windows there are no missing photos here either.

The phone recently updated to Android 15 and I'm wondering if that may have changed something, and more importantly, how can I change it back? I don't see any settings in the Camera app or Photos app that let me change the storage location of my photos.

Does anyone know what happened? Is there a way I can fix this?
 
Windows Build/Version
Vuild 26100.2605 version 24H2

My Computer

System One

  • OS
    Windows 11 / Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    C.S.D.
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    LG QNED75URA 43" TV
    Screen Resolution
    3840x2160
    Hard Drives
    One 1tb M.2 for Windows, one 500gb M.2 for Linux, and a 8 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    upHere D6SEC CPU Cooler
    Keyboard
    Cherry Stream wireless
    Mouse
    iClever MD172
    Internet Speed
    1Gbit/100mb
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive
In (Windows) File Explorer, or This PC browse to Pixel 7. Do you have another folder just called Storage? not Shared Storage? If so, look in there for DCIM/Camera for your photos.
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
Spunk said:
In (Windows) File Explorer, or This PC browse to Pixel 7. Do you have another folder just called Storage? not Shared Storage? If so, look in there for DCIM/Camera for your photos.
Click to expand...
That is where I am looking... The photos I took today are not there, but they do appear if I use the Phone Link app, or connect my phone to the PC with a cable.

I'm just not sure if something changed in Windows or in Android. I didn't make any changes to my settings.
 

My Computer

System One

  • OS
    Windows 11 / Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    C.S.D.
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    LG QNED75URA 43" TV
    Screen Resolution
    3840x2160
    Hard Drives
    One 1tb M.2 for Windows, one 500gb M.2 for Linux, and a 8 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    upHere D6SEC CPU Cooler
    Keyboard
    Cherry Stream wireless
    Mouse
    iClever MD172
    Internet Speed
    1Gbit/100mb
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive
You say you are looking in Shared Storage.
Are there any other folders above that, like Storage?
Also, right click a blank space in the Camera Folder and click Refresh.
If you have the name of a recent photo, you can always Search for it.
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
Just to follow up... It looks like a caching issue. If I modify a file (rename, delete, etc.) then the missing photos will appear.
 

My Computer

System One

  • OS
    Windows 11 / Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    C.S.D.
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    LG QNED75URA 43" TV
    Screen Resolution
    3840x2160
    Hard Drives
    One 1tb M.2 for Windows, one 500gb M.2 for Linux, and a 8 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    upHere D6SEC CPU Cooler
    Keyboard
    Cherry Stream wireless
    Mouse
    iClever MD172
    Internet Speed
    1Gbit/100mb
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive
I just open Google photos on my laptop...
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD
    Cooling
    fanless
    Internet Speed
    150 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
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