Phone Link - no phone background in app


BrianInEngland

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I've just noticed that my Android phone background isn't showing in the Phone Link app. I've got the setting to ON, I've never changed it

Phone Link version 1.24061.89, updated a few days ago.

App is working fine apart from this
 
Windows Build/Version
Windows 11 24H2 26100.994 RP

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My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
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    64GB Corsair Platinum RGB 3600MHz CL16
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    MSI Suprim X 3080 Ti
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    Soundblaster AE-5 Plus
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    ASUS TUF Gaming VG289Q
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You have to enable full file access for link to windows on Android and it will show up.
Done that ages ago, it just stopped appearing recently. I've never changed any settings

Just checked, all access is allowed for Link to Windows on my phone
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Asus ROG Flare
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Are you talking about the wallpaper background that shows in the phone icon at the top left of Phone Link or the wallpaper background that shows in the Notification area?

PL5.jpg

I only way I could get the wallpaper to go away in the notification area was if I turned off transparency effects in Windows.
PL6.jpg

The wallpaper in the notification area should match the wallpaper shown in the phone icon. Notice that my wallpaper is colored in the phone icon but grayscale in the notification area.

Is your phone wallpaper a solid blue? That means your wallpaper in the notification area would be a solid dark gray which may not be visible with Dark Mode. Try changing the wallpaper on your phone to something that is not one solid color.

Below is a screenshot of the wallpaper on my phone. Note it matches what I see in Phone Link.

PL7.jpg
 
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My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 980 (1TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    1200Mbps/250Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    ASUS PRIME X370-PRO
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung S23A300B (23-in LED)
    Screen Resolution
    1080p 60Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD) ||
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Corsair H60 AIO water cooler
    Mouse
    Logitech K350 (wireless)
    Keyboard
    Logitech M510 (wireless)
    Internet Speed
    1200 Mbps down / 200 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Elements 12TB USB 3.0 external hard drive used with Acronis True Image backup software || HP OfficeJet Pro 6975 Printer/Scanner
Are you talking about the wallpaper background that shows in the phone icon at the top left of Phone Link or the wallpaper background that shows in the Notification area?

View attachment 100371

I only way I could get the wallpaper to go away in the notification area was if I turned off transparency effects in Windows.
View attachment 100372

The wallpaper in the notification area should match the wallpaper shown in the phone icon. Notice that my wallpaper is colored in the phone icon but grayscale in the notification area.

Is your phone wallpaper a solid blue? That means your wallpaper in the notification area would be a solid dark gray which may not be visible with Dark Mode. Try changing the wallpaper on your phone to something that is not one solid color.

Below is a screenshot of the wallpaper on my phone. Note it matches what I see in Phone Link.

View attachment 100373
Both the phone icon picture and the background picture, none of it is showing for over a week now (see my original post). I've changed the phone wallpaper 4 times and it's made no difference. One morning it just disappeared - the picture hadn't even been changed.
All the other settings are exactly how they've been since I first used Phone Link.

This is what I have (see pic)
The toggle in Phone link is set to ON as it always has been
 

Attachments

  • Screenshot 2024-07-01 122618.png
    Screenshot 2024-07-01 122618.png
    8.1 KB · Views: 2

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Asus ROG Flare
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

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