Problem Viewing My Instagram Photos in Any Web Browser


Steve C

Well-known member
Power User
VIP
Local time
7:29 PM
Posts
917
OS
Windows 11 Pro
Until recently I could view any of my Instagram photos in a larger windows by clicking on the photo to view and edit my comments. Now I just see a large greyed out window using all browsers - Chrome, Edge and Brave on all my PCs. I can see other peoples photos in the viewing window by clicking on the photo. How to fix?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
Without going too deep, I would recommend checking basic stuff, sometimes the solution to a problem can be found on the surface. First thing I'd check is if it's a cache issue. Try clearing the cache in your browsers and see if that fixes it. If that doesn't work, try logging out and back into Instagram, or even reinstalling your browsers. Sometimes settings or extensions can cause conflicts, so try disabling any extensions, especially ad blockers or privacy tools, and see if that helps.

Also, check if you're having the same issue on a different device, like your phone or another PC. If it's just on your PC, you might want to reset browser settings or check for any updates. Sometimes clearing cookies and cache works wonders for this stuff.
 

My Computer

System One

  • OS
    Windiows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8940 / Custom Build / HP Spectre x360
    CPU
    Intel Core i7-13700K / AMD Ryzen 5 7600X
    Motherboard
    ASUS ROG STRIX B650-F / MSI Z690 Tomahawk
    Memory
    32GB DDR5 6000MHz (2x16GB)
    Graphics Card(s)
    NVIDIA RTX 4070 Ti / AMD Radeon RX 7900 XT / Intel Arc A770
    Sound Card
    Realtek ALC897 (onboard) / Sound Blaster Z
    Monitor(s) Displays
    LG 27GL83A-B 27" 1440p 144Hz + Dell 24" 1080p
    Screen Resolution
    2560x1440 (Main), 1920x1080 (Secondary)
    Hard Drives
    1TB NVMe SSD (Samsung 980 Pro), 2TB HDD (Seagate Barracuda)
    PSU
    Corsair RM850x 850W 80+ Gold
    Case
    NZXT H510 / Fractal Design Meshify C
    Keyboard
    Logitech MX Keys
    Mouse
    Razer DeathAdder V2
    Browser
    Microsoft Edge / Chrome / Firefox / Brave
    Antivirus
    Bitdefender
Without going too deep, I would recommend checking basic stuff, sometimes the solution to a problem can be found on the surface. First thing I'd check is if it's a cache issue. Try clearing the cache in your browsers and see if that fixes it. If that doesn't work, try logging out and back into Instagram, or even reinstalling your browsers. Sometimes settings or extensions can cause conflicts, so try disabling any extensions, especially ad blockers or privacy tools, and see if that helps.

Also, check if you're having the same issue on a different device, like your phone or another PC. If it's just on your PC, you might want to reset browser settings or check for any updates. Sometimes clearing cookies and cache works wonders for this stuff.
I've done all that but the issue remains. I've sent a bug report to Instagram.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender

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