I am using Microsoft office 365 and I regularly get a flashing dialog box with nothing in it and down at the bottom near the task bar it says needs password.
If the dialog is blank, what says
needs password? Are there two dialog boxes?
A screenshot would clarify matters.
Step 1 - It sounds to me as though
- MSOffice Outlook, File menu, Account settings might have lost an email account's password, or
- MS have rejected it because of previous "suspicious activity"*** so check the email accounts you check in MSOffice Outllok and the WSindows 10 EMail app beginning with the email account your auto-login is set up for -
Review recent activity Your secondary email address is supposed to be sent an email when this rejection happens.
***
They always call it "suspicious activity" even though the logins have been from the same application as normal in the same computer as normal in the same location as normal. I think they just like annoying us.
Step 2 - I do not know why that dialog box is blank. I suspect that you might also have a Windows display problem. Personally, I'd get another copy of the display driver from the computer maker / display card maker & reinstall it even if it was the same version as the one already installed. I would do this even before trying to investigate the blank dialog box by more logical means because nothing else is going to diagnose that the display driver has been corrupted - reinstallation will at least eliminate it from enquiries.
Step 3 - If the Outlook login problem remains then I think you'd be better off using a separate thread for it and including a screenshot of the dialog box[es].
Search in, and if necessary create that separate thread in the
TenForums MSOffice section [ElevenForum does not have one].
Best of luck,
Denis
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