Problems Registering or changing Password on various Internet sites


glasskuter said:
Welcome to the forum @Creeping Snail (I like that handle)
What you are experiencing is normal and has to do with security. Depending on the security measures a site has in place, many (but not all) sites that require a user name and login recognize that you are using a new device and/or new browser and will refuse to log you in until you verify that it is actually you logging in. It can cause havoc for a user if he has not set up a 2 step verification method within his account settings for that site. Two step verification consists of an alternate email address and/or telephone number that can receive text messages.

Even if you have your browser data syncing between computers, it does not get around 2 step verification(2FA). Some sites might send a link to your registered email but most require the alternate email address. By far the best and easiest method of verifying your're you is a cell phone. The site sends a code to the phone, You enter that code when it asks for it on the signin screen, and away you go. You only have to do this once per device and/or browser.
Click to expand...
Detailed and very informative. Thank you. I tried that with Facebook on the PC about 6 times, but never got a message sent my phone, they have got the number, and it's correct because I checked it on my old PC. Once I accessed Facebook on my phone - which I'd never done before, they sent the verification on WhatsApp, which was great - I've used that for years. Once I was on Facebook on my phone it worked on the new desktop - can't work that one out at all. On my old PC I never log out, so never had to log in again because I had no idea what the Password was. That's when I had the problem on the new one, it wouldn't accept the password change. The screen just froze. That's about the best I can tell you. Just can't work out what's happening. (I'm beginning to get the hang of this site, just bear with me :-)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS Desktop 8960
glasskuter said:
Welcome to the forum @Creeping Snail (I like that handle)
What you are experiencing is normal and has to do with security. Depending on the security measures a site has in place, many (but not all) sites that require a user name and login recognize that you are using a new device and/or new browser and will refuse to log you in until you verify that it is actually you logging in. It can cause havoc for a user if he has not set up a 2 step verification method within his account settings for that site. Two step verification consists of an alternate email address and/or telephone number that can receive text messages.

Even if you have your browser data syncing between computers, it does not get around 2 step verification(2FA). Some sites might send a link to your registered email but most require the alternate email address. By far the best and easiest method of verifying your're you is a cell phone. The site sends a code to the phone, You enter that code when it asks for it on the signin screen, and away you go. You only have to do this once per device and/or browser.
Click to expand...
Detailed and very informative. Thank you. I tried that with Facebook on the PC about 6 times, but never got a message sent my phone, they have got the number, and it's correct because I checked it on my old PC. Once I accessed Facebook on my phone - which I'd never done before, they sent the verification on WhatsApp, which was great - I've used that for years. Once I was on Facebook on my phone it worked on the new desktop - can't work that one out at all. On my old PC I never log out, so never had to log in again because I had no idea what the Password was. That's when I had the problem on the new one, it wouldn't accept the password change. The screen just froze. That's about the best I can tell you. Just can't work out what's happening.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS Desktop 8960
There are a myriad of reasons for an issue like this. For a home user and where the issue is isolated to a single device it's mostly likely going to be software related, which also can include browsers and extensions. One simple testing method is to run your browser in private mode (incognito for Chrome) you can do that from the settings menu. This should, in most cases disable any extensions and run with no cache. If that works I would disable all add-ons and re-enable and test one at a time. You could also open browser dev tools and watch the network tab while you try and change your password. If you get a lot of red entries they will show you why the content failed.
 

My Computer

System One

  • OS
    Windows 11
Ooooh that all sounds interesting.
neemobeer said:
There are a myriad of reasons for an issue like this. For a home user and where the issue is isolated to a single device it's mostly likely going to be software related, which also can include browsers and extensions. One simple testing method is to run your browser in private mode (incognito for Chrome) you can do that from the settings menu. This should, in most cases disable any extensions and run with no cache. If that works I would disable all add-ons and re-enable and test one at a time. You could also open browser dev tools and watch the network tab while you try and change your password. If you get a lot of red entries they will show you why the content failed.
Click to expand...
Oooh, sounds interesting. I'll try that tomorrow - well, later today ! I really want to get sorted so I can retire the old machine. Thank you
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS Desktop 8960
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