Random power outages


ricardomax

Member
Local time
6:54 PM
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1
OS
Windows 11
I have an intermittent power issue and am trying to work out the most likely culprit, so I can swap that out, then move to the next etc.

Occasionally, maybe 1 time in 20, I turn the PC on at the wall socket, and nothing lights up. It's dead. I switch off the wall socket, wait a bit, turn it on and it does light up and will boot as normal. Sometimes I have to do this a couple of times.
In use, also occasionally, the monitor screen will briefly (no more than a second) go black, and then come on again.
Previously I've had a problem where the PC's Bluetooth didn't initialise so keyboard etc wouldn't connect - restarting the PC fixed it - but haven't had that problem for some time so some update may have fixed this.

It seems to me like for some reason the power occasionally isn't getting to components. Do you think this is most likely a motherboard or PSU issue? (Or I suppose it could be the wall socket or surge protector extension lead that everything is plugged into.) I've not overclocked anything.

What's your best guess for where to start in swapping things out?


 
Windows Build/Version
Win 11 24H2 (26100.3194)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600X 6 Core AM4 CPU/Processor, 2514MHz
    Motherboard
    Asus ROG Strix X570-E Gaming ATX
    Memory
    16GB (2x8GB) Corsair DDR4 Vengeance RGB PRO Black, PC4-28800 (3600)
    Graphics Card(s)
    Asus AMD Radeon RX 6700 XT TUF GAMING OC 12GB
    Monitor(s) Displays
    Samsung Odyssey G7 LC32G75TQSRXXU 32"
    PSU
    Corsair RM650, 80 Plus Gold, 650W fully modular PSU
What I'd do first is if the wall socket has two ports plug a lamp into the other one or get a 3-in-1 plug, make sure power is continuously available to it, could be an issue back to the circuit breaker panel. If that checks good, change the cord from the wall socket to the computer. When I got frequent short power bumps some years ago I ended up getting a UPS/Uninterruptible Power Supply to prevent the computer being shut down, includes the Surge Protector feature. The UPS holds power for 10 to 30 minutes after the commercial power is off, main feature is to prevent loss of data, provide time for an orderly save and shut down.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
This sounds like a PSU issue to me, rather than a wall socket problem, though it is good to check that too.

Do you have a PSU that you can borrow to see if that is the cause? Also, make sure that all of your PSU connections are solid on the motherboard and that they haven't come loose.

Just as an aside, I had a PC at work that was finicky starting up. Turns out it was the soft-on power switch on the front of the case. I changed that out and no more problems.
 

My Computer

System One

  • OS
    Win 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Intel i7 13700KF
    Motherboard
    Gigabyte Z790 UD AC
    Memory
    32 GB Team Group DDR5 - 6000 CL 30
    Graphics Card(s)
    ASUS TUF GAMING RTX 3070 Ti
    Sound Card
    On board Realtek
    Monitor(s) Displays
    2 x Samsung 32 inch curved - one 4K, one 1080p
    Screen Resolution
    4K, 1920 x 1080
    Hard Drives
    1 TB Samsung 980 Pro Nvme, 1 TB Samsung 970 EVO Nvme, 2 x Samsung 970 2TB SSD SATA
    PSU
    EVGA 1000Q
    Case
    Rosewill something or other
    Cooling
    Noctua NH-D15. A whole schwak of Noctua case fans. $$$
    Keyboard
    Logitech G815
    Mouse
    Logitech G502 Hero
    Internet Speed
    700 up, 600 down
    Browser
    Firefox
    Antivirus
    MalwareBytes
There may be a problem with the power button.

In use, also occasionally, the monitor screen will briefly (no more than a second) go black, and then come on again.

Video signal is being lost. For example, when switching refresh rates (e.g. in games) or poor connection.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205

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