Randomly occurring popping noise from USB audio speakers


jameswesthead

Well-known member
Member
Local time
10:11 PM
Posts
39
OS
Windows 11
I have noticed that my excellent small YU2 stereo speakers, which have their own DAC and internal amplifier and which accept USB sound output from my PC, have started to make low cracking or popping noises at random intervals.
YU2 do not supply drivers, just stating that Windows will automatically install the correct drivers, and I suppose that this happened when I first connected the speakers.
As far as I can tell, the driver in question is C:\WINDOWS\system32\drivers\usbaudio.sys version 10.0.26100.2454
I have attached three screen snips from Device Manager. I think that the NVIDIA item drives the sound from the built-in speakers (not used) on the Monitor, and the Realtek item is for SpDif audio output (Not used).
I notice that Windows has also downloaded, but not actually used C:\WINDOWS\system32\drivers\usbaudio2.sys. I don't think that these speakers are USB Audio Class 2 devices, but in any case, I cannot force Windows to accept the usbaudio2.sys driver for my device.
I have tried to update the usbaudio.sys driver, but Windows tells me that it is the best driver available.
I have tried running the Windows audio troubleshooter, but it asks me to reproduce the problem as it tries to diagnose it, and because the noise occurs randomly, I can't do what it wants.
I have not yet tried to connect the speakers to the stereo audio output from my motherboard (Gigabyte X570 Aorus Master) using the speakers' 3.5mm aux input, because I wanted to use the (superior?) DAC and amp of the speakers, and also because I cannot find the interconnect cable for this purpose that came with the speakers. (cables ,cables everywhere, they get in the feet, they get in the hair ....)
I would very much appreciate any help.
 
Windows Build/Version
Version 24H2 (OS Build 26100.2605)

Attachments

  • Audio Inputs and Outputs.webp
    Audio Inputs and Outputs.webp
    28.2 KB · Views: 1
  • Sound Video And Game Controllers.webp
    Sound Video And Game Controllers.webp
    18.4 KB · Views: 1
  • System.Sound.webp
    System.Sound.webp
    66.6 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    home assembled
    CPU
    amd ryzen 7 3700x
    Motherboard
    gigabyte aorus master x570
    Memory
    32 gig corsair dominator
    Graphics Card(s)
    not a gamer so a very basic fanless
    Monitor(s) Displays
    iiyama
    Hard Drives
    4 x 1terabyte nvme ssd
    PSU
    corsair rmi 850 watt
    Case
    fractal design r5
    Cooling
    noctua
I'm a little confused. Are these usb speakers attached directly to your computer or are they conneted to a usb port on your monitor?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
They are connceted by a single USB lead to a spare USB socket on the back of the PC.
I have located the lost 3.5mm jack plug lead which plugs into the back of the PC and to the back of one of the speakers, instead of the USB lead. Using it has cured the problem completely, but, of course, in so doing, I am not taking advantage of the superior DAC in the sepakers.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    home assembled
    CPU
    amd ryzen 7 3700x
    Motherboard
    gigabyte aorus master x570
    Memory
    32 gig corsair dominator
    Graphics Card(s)
    not a gamer so a very basic fanless
    Monitor(s) Displays
    iiyama
    Hard Drives
    4 x 1terabyte nvme ssd
    PSU
    corsair rmi 850 watt
    Case
    fractal design r5
    Cooling
    noctua

Latest Support Threads

Back
Top Bottom