Hello, I've got an odd problem that I have been unable to resolve for months. I have my laptop connected to an external monitor if that makes any difference. I've noticed that if I leave my laptop on but idle for a number of hours with the screen off, that the internet connection is dead until I move the mouse or press a button on my keyboard. This happens even if I have a CMD window open downloading a video stream using something like FFMPEG. It also happens even if I have script running on Ubuntu via WSL2. Annoyingly, it does not always occur which makes it harder to pinpoint.
I have checked to see if networking is enabled with Modern Standby, which it is. I've tried disabling all power saving features that I know of on my ethernet adapter, which hasn't helped. I have noticed that at times, it almost seems like my ethernet adapter has turned itself off when this issue happens? I don't know how accurate the "duration" time is in Advanced Network Settings, but typically when this issue occurs, the time will reset itself to 0.
I've gone through event viewer and noted the exact time when the issue happened today. It is at the same time as a bunch of "Entering Modern Standby" entries. At this point I'm pretty lost and would love some ideas. It is frustrating knowing that it could always happen when I've gone to work or gone to bed. Sleep is set to Never whilst turn display off is set to 5 minutes. My laptop is connected to AC power at all times.
I have checked to see if networking is enabled with Modern Standby, which it is. I've tried disabling all power saving features that I know of on my ethernet adapter, which hasn't helped. I have noticed that at times, it almost seems like my ethernet adapter has turned itself off when this issue happens? I don't know how accurate the "duration" time is in Advanced Network Settings, but typically when this issue occurs, the time will reset itself to 0.
I've gone through event viewer and noted the exact time when the issue happened today. It is at the same time as a bunch of "Entering Modern Standby" entries. At this point I'm pretty lost and would love some ideas. It is frustrating knowing that it could always happen when I've gone to work or gone to bed. Sleep is set to Never whilst turn display off is set to 5 minutes. My laptop is connected to AC power at all times.
- Windows Build/Version
- Windows 11 Home 23H2 22631.3593
My Computer
System One
-
- OS
- Windows 11
- Computer type
- Laptop
- Manufacturer/Model
- Acer Aspire A515-47
- CPU
- AMD Ryzen 5 5625U
- Memory
- 32GB
- Graphics Card(s)
- Intergrated
- Monitor(s) Displays
- External - 165hz 1440p Display
- Screen Resolution
- Laptop - 1080p
- Internet Speed
- 1000Mbps
- Browser
- Edge, Chrome, FireFox