Solved Rpc server is unavailable at login


T

Tom1234

New member
Local time
2:04 AM
Posts
4
OS
Windows 11
I cannot login to my hp laptop as a message pops up when I enter my password that says rpc server is unavailable". I tried to restart and shut it down but that took me back to the login screen
 

My Computer

System One

  • OS
    Windows 11
Hi Tom,
at the lock screen, right bottom corner, select restart while holding the shift key.
This will take you to recovery mode where you can boot in safe mode.
A service by HP is probably trying to communicate to one of their servers which might be having issues.
From safe mode, change the way you log in, at least temporarily.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-41
    CPU
    AMD Ryzen 7 7735HS 3201 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    16 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    Kingston OM8SEP4512Q 500 GB
    WDS500G2B0A-00SM50 500.1 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Thanks OAT, I just tried doing that and it still does the same thing, it takes me back to the login screen.
 

My Computer

System One

  • OS
    Windows 11
Please boot into safe mode. Your login should work then.
The link is valid for Windows 11 as well:
www.kapilarya.com

How To Boot Windows 10 Into Safe Mode

This beginner's guide will show you how to boot Windows 10 into Safe Mode and load limited resources, for troubleshooting system issues.
www.kapilarya.com www.kapilarya.com

github.com

SupportArticles-docs/not-log-on-error-rpc-server-unavailable.md at main · MicrosoftDocs/SupportArticles-docs

A public version to sync with SupportArticles-docs-pr - SupportArticles-docs/not-log-on-error-rpc-server-unavailable.md at main · MicrosoftDocs/SupportArticles-docs
github.com github.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-41
    CPU
    AMD Ryzen 7 7735HS 3201 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    16 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    Kingston OM8SEP4512Q 500 GB
    WDS500G2B0A-00SM50 500.1 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Boot your computer into recovery environment and use System Restore tool and Startup Repair tool.

If none of those are working open the SYSTEM registry hive and navigate to HKEY_LOCAL_MACHINE\Temp\CurrentControlSet\services\RpcSs
Here, double-click Start in the right pane and set its Value Data to 2.
Do the same for DcomLaunch and RpcEptMapper

In this video, i will explain in detail how to edit the Windows registry offline from a Windows Recovery Environment.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter said:
I don't know how is that site going to help if OP cannot login into Windows 11.
Click to expand...
Assumed he would eventually boot using Safe Mode/Recovery. Seems useful in determining what may have caused the issue.
 

My Computer

System One

  • OS
    Win11 Ver 24H2 26100.2033
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Intel i5
    Memory
    8gb
    Screen Resolution
    1920x1080
    Hard Drives
    256gb
    Browser
    Firefox
    Antivirus
    Windows Defender
I'm afraid that the solutions provided in these links are for when I have logged onto my laptop, I cannot even log on to my laptop. I tried to boot my computer into Safe mode but it does not work, I tried restarting it by pressing the shift key while pressing the restart button but it didn't work. So I am praying that there's someone out there with the solution to this problem🙏🏽
 

My Computer

System One

  • OS
    Windows 11
Tom1234 said:
Thanks OAT, I just tried doing that and it still does the same thing, it takes me back to the login screen.
Click to expand...
It will always take you back to the login screen, but did you try to log in, and did you get the same error in safe mode?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-41
    CPU
    AMD Ryzen 7 7735HS 3201 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    16 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    Kingston OM8SEP4512Q 500 GB
    WDS500G2B0A-00SM50 500.1 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Tom1234 said:
I'm afraid that the solutions provided in these links are for when I have logged onto my laptop, I cannot even log on to my laptop. I tried to boot my computer into Safe mode but it does not work, I tried restarting it by pressing the shift key while pressing the restart button but it didn't work. So I am praying that there's someone out there with the solution to this problem🙏🏽
Click to expand...
I already giving you the one option you can do, have you tried it?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
  • Like
Reactions: OAT
I solved the problem. I waited till my laptop shut down and then I connected the charger and as soon as it switched on I pressed on the escape key. That took me to the startup menu, there I pressed on system restore. From there I looked for the option which allowed me to restore the laptop to the condition it was before the rpc server error occured and it worked. Thanks once again for the solutions, I appreciated them
 

My Computer

System One

  • OS
    Windows 11
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