Samsung CLX-3305 printer does not print in Windows 11


ut131313

ut131313

Well-known member
Local time
1:31 PM
Posts
41
Location
Czech Republic
OS
Windows 11
My Samsung CLX-3305 printer stopped printing in Windows 11, I uninstalled the old drivers and put the new drivers here: https://support.hp.com/us-en/driver...r-multifunction-printer-series/model/17156919
Of course I also installed the new Samsung Easy Printer Manager.
Printer: status OK.
I found that Samsung Printer Driver 3 does not show up in Device Manager and neither does the Printer Spooler service.
Windows 11 does not communicate with the printer driver.
The printer driver says: Ready (to print)
I don't know what to do anymore. ???
I've installed the drivers about 3 times, and the PC always restarted with the printer on.
???
If anyone happens to have one ( CLX-3000 Series ), does it work in your current Windows 11? And what drivers do you have? Thanks for your help. Dan
There is no error message.
Samsung CLX-3000 Series
 
Windows Build/Version
Windows 11 - 24H2 - 26100.3194

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i5-12600
    Motherboard
    ASUS TUF Gaming B660 Plus WiFi D4
    Memory
    Kingston Fury Black 32GB (2x16GB) 3200Mhz CL16
    Graphics Card(s)
    nVidia GeForce 1660 GTX 6GB GDDR5
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    LG 27" FHD 60Hz
    Screen Resolution
    FHD 1920x1080
    Hard Drives
    SSD 1TB Crucial P5 Plus
    PSU
    Seasonic 650W Gold
    Case
    SilentiumPC
    Cooling
    Fera5
    Keyboard
    c-tech IRIS
    Mouse
    A4Tech Bloody
    Internet Speed
    45/25 Mb/s
It's always nice to know how the computer is connecting to the printer. Sometimes a USB 2 port is needed, sometimes USB 3 will work, sometimes Wi-Fi through the Router works, sometimes Wireless Direct works.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
The printer is connected via USB (Port: USB001)
Unfortunately it does not have LAN or WiFi.
It only has USB.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i5-12600
    Motherboard
    ASUS TUF Gaming B660 Plus WiFi D4
    Memory
    Kingston Fury Black 32GB (2x16GB) 3200Mhz CL16
    Graphics Card(s)
    nVidia GeForce 1660 GTX 6GB GDDR5
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    LG 27" FHD 60Hz
    Screen Resolution
    FHD 1920x1080
    Hard Drives
    SSD 1TB Crucial P5 Plus
    PSU
    Seasonic 650W Gold
    Case
    SilentiumPC
    Cooling
    Fera5
    Keyboard
    c-tech IRIS
    Mouse
    A4Tech Bloody
    Internet Speed
    45/25 Mb/s
About 14 days ago I was still printing on it with no problems.
There was a major update to Windows 11. And it no longer prints.
Is there any other way to test on this PC (in profile)? (Windows Sanbox, VirtualBox with Linux, ... -DualBoot with Linux is problematic because UEFI Secure Boot for Windows 11 only)
Thanks for the help. Dan
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i5-12600
    Motherboard
    ASUS TUF Gaming B660 Plus WiFi D4
    Memory
    Kingston Fury Black 32GB (2x16GB) 3200Mhz CL16
    Graphics Card(s)
    nVidia GeForce 1660 GTX 6GB GDDR5
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    LG 27" FHD 60Hz
    Screen Resolution
    FHD 1920x1080
    Hard Drives
    SSD 1TB Crucial P5 Plus
    PSU
    Seasonic 650W Gold
    Case
    SilentiumPC
    Cooling
    Fera5
    Keyboard
    c-tech IRIS
    Mouse
    A4Tech Bloody
    Internet Speed
    45/25 Mb/s
Command Prompt as Admin
Code: 
net stop spooler
del %systemroot%\system32\spool\printers\*.shd /F /S /Q
del %systemroot%\system32\spool\printers\*.spl /F /S /Q
net start spooler

Minimize Command Prompt

Delete the printer entry from the Windows registry:

1. Open regedit.exe
2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
3. Find the registry sub-key with the name of your printer
4. Delete the registry key for the printer

Bring up Command Prompt
Code: 
printui /s /t2

Delete your printer’s driver

Unplug printer USB

Reboot

Win+R and Run
Code: 
rundll32.exe Shell32.dll,SHHelpShortcuts_RunDLL PrintersFolder

Make sure printer isn’t listed. If it is (even if “offline”) > right click > remove device

Plug in printer USB

Win+R and Run
Code: 
rundll32.exe shell32.dll,SHHelpShortcuts_RunDLL AddPrinter

Add printer via wizard

Test print
 

My Computer

System One

  • OS
    Windows 11 Pro
Thank you for your help. But unfortunately, the printer is still not printing. It behaves the same, everything seems OK, but no printing.
The print job does not show up in my print queue. ???
 

Attachments

  • Print queqe 2025-02-20.webp
    Print queqe 2025-02-20.webp
    9.6 KB · Views: 1
  • Device Manager 2025-02-20.webp
    Device Manager 2025-02-20.webp
    11.1 KB · Views: 1
  • Samsung CLX-3300 Series - Obecné 2025-02-20.webp
    Samsung CLX-3300 Series - Obecné 2025-02-20.webp
    12.5 KB · Views: 1
  • Samsung CLX-3300 Series - Události 2025-02-20.webp
    Samsung CLX-3300 Series - Události 2025-02-20.webp
    16.6 KB · Views: 1
  • Samsung CLX-3300 Series - Nastavení 2025-02-20.webp
    Samsung CLX-3300 Series - Nastavení 2025-02-20.webp
    33.4 KB · Views: 1
  • Samsung CLX-3300 Series - Ready 2025-02-20.webp
    Samsung CLX-3300 Series - Ready 2025-02-20.webp
    29.6 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i5-12600
    Motherboard
    ASUS TUF Gaming B660 Plus WiFi D4
    Memory
    Kingston Fury Black 32GB (2x16GB) 3200Mhz CL16
    Graphics Card(s)
    nVidia GeForce 1660 GTX 6GB GDDR5
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    LG 27" FHD 60Hz
    Screen Resolution
    FHD 1920x1080
    Hard Drives
    SSD 1TB Crucial P5 Plus
    PSU
    Seasonic 650W Gold
    Case
    SilentiumPC
    Cooling
    Fera5
    Keyboard
    c-tech IRIS
    Mouse
    A4Tech Bloody
    Internet Speed
    45/25 Mb/s
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