Scanner radio software shows distorted on one pc?

p5200 · Monday at 8:39 PM

I hope, I'm not breaking any rules posting this type of software question. I have spoken to the software provider he said no, settings in the software could cause this problem. Both pcs are Win 11 pro fully updated. Here are the two photos 1 from each pc. 1 was unsupported hardware, and the other is supported hardware the one I'm on now. Unsupported pc has correct button view. the supported pc the buttons are unreadable. 1st photo is unsupported pc 2nd is supported hardware. All settings in the software are identical.

krism · Monday at 8:42 PM

looks like a video /window sizing problem Check desktop/Display settings / drivers.

p5200 · Monday at 8:44 PM

Desktop display settings are set identical on both pcs. Also, both pcs use the same monitor.

krism · Monday at 8:46 PM

it's more likely the video card and the driver difference.

So it's a Ryzen 7 and 3.80 on one, what's the other?

p5200 · Monday at 8:49 PM

That could be, unsupported hardware has discrete graphics card. The supported hardware has integrated graphics in processor.

krism · Monday at 8:50 PM

makes all the difference in the world!

p5200 · Monday at 8:54 PM

If I change scale setting from 125% to 100% everything is fine. I just have a hard time seeing it. It's fine on the other pc at 125% but, like you said, difference between discreet card and integrated graphics may be the problem.

krism · Monday at 8:56 PM

That is what you would have to do - just play with different settings till you're happy with it.

p5200 · Monday at 8:57 PM

Guess I need to get a discreet card for this pc when I can Thanks!

p5200 · Monday at 9:03 PM

krism said:
it's more likely the video card and the driver difference.

So it's a Ryzen 7 and 3.80 on one, what's the other?

I'm going to have to look that up. Might know where it's at.

p5200 · Monday at 9:04 PM

intel i7 4790k Ah! that's the processor lol!

p5200 · Monday at 9:06 PM

MSI Radeon R9 280

p5200 · Monday at 9:12 PM

krism said:
That is what you would have to do - just play with different settings till you're happy with it.

That's what she said!

Helmut · Monday at 9:27 PM

Looks like a text problem in the second example the text is larger and overflows the text boxes which are not seen due to the graphics.

As I don't have that App then you will have to look in it's options.

In Windows settings:
Accessibility > Text size >
Normally that would be 100%, anything higher may not work or have odd things happening depending on how an App is written.

Note this is different from Display scaling.

Nothing to do with Graphics chipsets and drivers, integrated or not.

p5200 · Monday at 9:29 PM

Helmut said:
Looks like a text problem in the second example the text is larger and overflows the text boxes which are not seen due to the graphics.

As I don't have that App then you will have to look in it's options.

In Windows settings:
Accessibility > Text size >
Normally that would be 100%, anything higher may not work or have odd things happening depending on how an App is written.

Note this is different from Display scaling.

Nothing to do with Graphics chipsets and drivers, integrated or not.

I'll check into that Thanks!

Scannerman · Monday at 9:34 PM

If you need the display to be larger you can simply use the magnifier.

I find in most cases things are best left to scale.

p5200 · Monday at 9:41 PM

Never used that, I'll have to check it out Thanks!

Scannerman · Monday at 9:43 PM

Use Magnifier "Read from here" in Windows 11

This tutorial will show you how to use the "Read from here" feature of Magnifier in Windows 10 and Windows 11. Magnifier makes part or all of your screen bigger so you can see words and images better. You can also have Magnifier read text on your screen aloud. References...

www.elevenforum.com

glasskuter · Monday at 10:44 PM

I agree it has absolutely nothing nothing to do with graphics or drivers so save your money. It's a combination of first and foremost scale along with the size of your system font, size of your monitors and your display resolution. (display resolution will be based on the type connection you have from each monitor to the graphics port on the computer. HDMI and DP connections have higher resolutions than vga. I would bet that either your monitors are not the same size OR your connection type to each monitor is different.

Getting each of the settings fine-tuned for the size of your monitor and your eyes takes a lot of trial and error and adjustments, and the adjustments must be made a little at a time to reach an acceptable appearance.. If there is a difference in the size of your 2 monitors, even with the same settings, it will appear different on the 2 monitors. It will also appear different on monitors set at different resolutions.

If you will notice the font on the first screenshot is a tighter smaller font wheras the second screenshot the font is larger by several pixels.

On the troublesome computer, If scale of 100 is too small, but fonnts are messed up at 125. you could start with setting a custom scale of say 110% or 115% and work from there. Scale comes first. All other tweaks affecting fonts work first off of the scale setting followed by the resolution setting.
NOTE: Any settings you change will affect fonts system wide, not only in that one app.

.

.

p5200 · Monday at 10:51 PM

Both pcs are attached to the same monitor using hdmi. I will mess around with the scale and fonts some more. What's strange, if I select my sds200 scanner in the software, everything is sized correctly? I'm confused!

Scanner radio software shows distorted on one pc?

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