SoundBlaster Audigy FX crackle


Victek

Well-known member
Local time
4:38 PM
Posts
13
OS
Windows 11
I recently installed a SoundBlaster Audigy FX card on a Dell running Windows 11 23H2 using the latest driver from the Creative Labs site (6.0.103.30). The sound quality is good most of the time, but occasionally on YouTube it starts crackling for no obvious reason. I have to restart the browser to clear it up. I turned off the RealTek sound feature in the BIOS, but that didn't help. Any suggestions as to how to address this? The driver is dated 6/2/2015 which seems quite old, and I wonder if there's a newer driver that would help?
 
Windows Build/Version
23H2 OS Build 22631.4169

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3910
    CPU
    Intel i7
    Memory
    32 Gigabytes
    Graphics Card(s)
    Nvidia GeForce GTX 1650 SUPER
    Sound Card
    Sound Blaster Audigy FX PCI-E

My Computers

System One System Two

  • OS
    Windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
    Other Info
    Arris G36 modem/router
  • Operating System
    windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
You shouldn't be using an internal sound card anymore; too much electrical interference. An external D/A converter is the modern choice. The Modi+ is inexpensive and good.
 

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 (Build 26100.3476)
    Computer type
    Laptop
    Manufacturer/Model
    This laptop is an HP 840
    CPU
    i7-1360p 2.20 GHz
    Motherboard
    HP Model 8B41 KBC Version 51.40.00
    Memory
    32 GB
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Sound Card
    Realtek High Definition Audio; Intel® Smart Sound Technology for Bluetooth® Audio; Intel® Smart Sound Technology for USB Audio Intel® Smart Sound Technology for Digital Microphones
    Monitor(s) Displays
    as outfitted
    Screen Resolution
    1920 x 1200 (as recommended)
    Hard Drives
    one SSD 1TB
    Case
    N/A
    Cooling
    as outfitted
    Internet Speed
    800MB/sec up & down
    Browser
    Chrome
    Antivirus
    Malwarebytes
    Other Info
    Device name REC-840
    Processor 13th Gen Intel(R) Core(TM) i7-1360P 2.20 GHz
    Installed RAM 32.0 GB (31.6 GB usable)
    Product ID 00355-61334-62672-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch Touch support with 10 touch points
  • Computer type
    PC/Desktop
    Manufacturer/Model
    Altair 8800
I recently installed a SoundBlaster Audigy FX card on a Dell running Windows 11 23H2 using the latest driver from the Creative Labs site (6.0.103.30). The sound quality is good most of the time, but occasionally on YouTube it starts crackling for no obvious reason. I have to restart the browser to clear it up. I turned off the RealTek sound feature in the BIOS, but that didn't help. Any suggestions as to how to address this? The driver is dated 6/2/2015 which seems quite old, and I wonder if there's a newer driver that would help?
There's zero wrong with using dedicated soundcards, I've used them (Creative) for years. And still find them better than onboard solutions. That said, because I myself run a dedicated DAC, I have no need for a soundcard, dedicated or onboard as my DAC connects to PC via USB.

Anyway, have you checked to any driver updates for the card - https://support.creative.com/downloads/welcome.aspx?nLanguageLocale=1033&nOS=72&nDriverType=0#type_0

Also, if restarting the browser clears the issue, and the issue is nowhere else, it may not be the card but soothing else. What, I have no idea as I don't listen to a lot of YouTube music, but when I do, I have zero issues, but my setup is different.

Lastly, if you've got a SoundBlaster soundcard, there's zero need for ReaTek as Creative has their own software for their cards.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
Since 2021 I am using exactly the same Soundblaster Audigy Fx in a Windows 10 (originally Windwos 7, updated to Windows 10) and later on in a (different) and much moderner/faster Windows 11 system.
I have never experienced any problems, the sound is very clear. No problems with listening to a Youtube channel as well (I like classic music and listen often to Youtube classic music channels).

But the driver I use is not the driver you mentioned (6.0.103.30)!
The driver I used in both systems is SBAF_CD_L13_1_00_07.exe.
Because (on a German site) I once read about problems when you install that driver and that the solution would be to install the driver SBAF_CD_L13_1_00_06.exe first and after that the driver SBAF_CD_L13_1_00_07.exe over that, I did so when I installed the system.

Both drivers can be downloaded from Soundblaster Audigy Fx at theofficial Creative site.
"Sound Blaster Audigy Fx Software Pack for Windows" 12 Aug 15 Filesize 116.89 MB contains the driver SBAF_CD_L13_1_00_07.exe.
"Creative Sound Blaster Audigy Fx Software Update Web Release" 20 Dec 13 Filesize: 115.7 MB contains the driver SBAF_CD_L13_1_00_06.exe.

When I bought the card, I had read that the driver only supported Windows systems until 8.1 and sent a mail to Creative asking if those drivers were suitable for Windows 10 as well, the system that i was going to use it on. The answer came quite soon and they wrote: "Please be informed that we do not have any reported issues on Audigy Fx not working on Windows 10 OS. The driver posted in our support site works without any issues on Windows 10 OS. Just ensure that your PC meets the system requirements of the sound card." Followed by specs that my PC easily complied with.

After that PC was replaced by a much faster PC with Windows 11 Pro (see my specs clicking My Computer below this answer) I moved the board to that PC. And did the same with the drivers (first the _06 version, followed by the _07 version). And that was and is succesful until this moment!

Maybe it would have been enough to install the _07 version directly, but I did not ever try that.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 26100.3476
    Computer type
    PC/Desktop
    Manufacturer/Model
    Build by vendor to my specs
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    MSI PRO B550M-P Gen3
    Memory
    Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
    Graphics Card(s)
    MSI GeForce GT 730 2GB LP V1
    Sound Card
    Creative Sound Blaster Audigy FX
    Monitor(s) Displays
    Samsung S24E450F 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    1. SSD Crucial P5 Plus 500GB PCIe M.2
    2. SSD-SATA Crucial MX500-2TB
    PSU
    Corsair CV650W
    Case
    Cooler Master Silencio S400
    Cooling
    Cooler Master Hyper H412R with Be Quiet Pure Wings 2 PWM BL038 fan
    Keyboard
    Cherry Stream (wired, scissor keys)
    Mouse
    Asus WT465 (wireless)
    Internet Speed
    70 Mbps down / 80 Mbps up
    Browser
    Firefox 130.0
    Antivirus
    F-secure via Internet provider
    Other Info
    Router: FRITZBox 7490
    Oracle VirtualBox 7 for testing software on Win 10 or 11

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 (Build 26100.3476)
    Computer type
    Laptop
    Manufacturer/Model
    This laptop is an HP 840
    CPU
    i7-1360p 2.20 GHz
    Motherboard
    HP Model 8B41 KBC Version 51.40.00
    Memory
    32 GB
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Sound Card
    Realtek High Definition Audio; Intel® Smart Sound Technology for Bluetooth® Audio; Intel® Smart Sound Technology for USB Audio Intel® Smart Sound Technology for Digital Microphones
    Monitor(s) Displays
    as outfitted
    Screen Resolution
    1920 x 1200 (as recommended)
    Hard Drives
    one SSD 1TB
    Case
    N/A
    Cooling
    as outfitted
    Internet Speed
    800MB/sec up & down
    Browser
    Chrome
    Antivirus
    Malwarebytes
    Other Info
    Device name REC-840
    Processor 13th Gen Intel(R) Core(TM) i7-1360P 2.20 GHz
    Installed RAM 32.0 GB (31.6 GB usable)
    Product ID 00355-61334-62672-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch Touch support with 10 touch points
  • Computer type
    PC/Desktop
    Manufacturer/Model
    Altair 8800

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
You shouldn't be using an internal sound card anymore; too much electrical interference. An external D/A converter is the modern choice. The Modi+ is inexpensive and good.
If "Vicktek" is looking for 5.1 channel sound (like the Audigy FX), that's not an appropriate device. Stereo only, with no subwoofer output. It looks like all of the Schiit DACs are stereo. (I presume that they can downmix multichannel.)

I suppose that "Vicktek" added the soundcard to the Inspiron 3910 because it has a single line-out port. Audiophile gear may not be what's wanted.
 

My Computers

System One System Two

  • OS
    Windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
    Other Info
    Arris G36 modem/router
  • Operating System
    windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3910
    CPU
    Intel i7
    Memory
    32 Gigabytes
    Graphics Card(s)
    Nvidia GeForce GTX 1650 SUPER
    Sound Card
    Sound Blaster Audigy FX PCI-E
I suppose that "Victek" added the soundcard to the Inspiron 3910 because it has a single line-out port. Audiophile gear may not be what's wanted.
Yes, I have a 2.1 speaker setup which only requires a single stereo out jack — the sub crossover is handled by the speakers. I installed the Sound Blaster because the onboard Realtek audio was distorting during multitasking. The Sound Blaster fixes that problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3910
    CPU
    Intel i7
    Memory
    32 Gigabytes
    Graphics Card(s)
    Nvidia GeForce GTX 1650 SUPER
    Sound Card
    Sound Blaster Audigy FX PCI-E
Sorry about sometimes misspelling your handle.

I guess I'm not current with appliance PCs. I thought that any model for the consumer market would have some sort of Realtek chip onboard, with multichannel capabilities. (Which you don't need.)
 

My Computers

System One System Two

  • OS
    Windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
    Other Info
    Arris G36 modem/router
  • Operating System
    windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
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