Start Menu - Orphaned Microsoft Store App Icon - How to Delete?


mccmw

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I found something similar for Windows 10 but the instructions to fix don't seem to apply. I removed MaxxAudioPro from my laptop. It left an orphaned icon in my Start Menu. How do I delete it? I have tried:

- Delete and let Windows remake the icon cache...didn't work
- Item doesn't have an "open file location" option. It also doesn't show up in the typical Start Menu folders.
- I tried reinstalling and then uninstalling the app. That only created a second icon that did remove when I removed the app. The original orphaned icon remains.

How can I remove this annoying orphan icon/text?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
    Motherboard
    Asus Prime Z-270A
    Memory
    32GB 2666Mhz (Kingston Hyper X Fury)
    Graphics Card(s)
    Asus Nvidia 1050Ti
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung C27F390
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Western Digital SN770 (System) and 2TB Western Digital SN770 (Storage)
    Antivirus
    Windows Security
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 15 9510
    CPU
    i9-11900H
    Motherboard
    Unknown
    Memory
    32GB
    Graphics card(s)
    Integrated Intel and Nvidia 3050Ti
    Sound Card
    Integrated (Realtek)
    Monitor(s) Displays
    None
    Screen Resolution
    1920 x 1200 (non-Touch)
    Hard Drives
    2TB SK Hynix P41 Platinum
    Antivirus
    Windows Security
Is the leftover shortcut a proper looking one or is it at the bottom of the list named “ms:xxxxx”?
 

My Computer

System One

  • OS
    Windows 11 Pro
Try re-installing the app. Then use Revo Uninstaller Free to remove the app. Once completed, set Revo to do a full scan which will bring up a list of leftover items Revo finds. Check everything and remove.
Revo has both an installed and a portable version. Revo Uninstaller Free
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4652
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061
I will try that again but I tried that once already (including using Revo). It removed the "duplicate" icon that is created but the original orphaned icon remained.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
    Motherboard
    Asus Prime Z-270A
    Memory
    32GB 2666Mhz (Kingston Hyper X Fury)
    Graphics Card(s)
    Asus Nvidia 1050Ti
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung C27F390
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Western Digital SN770 (System) and 2TB Western Digital SN770 (Storage)
    Antivirus
    Windows Security
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 15 9510
    CPU
    i9-11900H
    Motherboard
    Unknown
    Memory
    32GB
    Graphics card(s)
    Integrated Intel and Nvidia 3050Ti
    Sound Card
    Integrated (Realtek)
    Monitor(s) Displays
    None
    Screen Resolution
    1920 x 1200 (non-Touch)
    Hard Drives
    2TB SK Hynix P41 Platinum
    Antivirus
    Windows Security
Ok...thanks. I had to search through my "library" in Microsoft Store and found that there have been two versions of that software installed at some point. I installed both of them...and then used Revo to uninstall both of them. At this time the orphan entry is not there...fingers crossed. Thanks again for the recommendation to try again.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i7-7700K
    Motherboard
    Asus Prime Z-270A
    Memory
    32GB 2666Mhz (Kingston Hyper X Fury)
    Graphics Card(s)
    Asus Nvidia 1050Ti
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung C27F390
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB Western Digital SN770 (System) and 2TB Western Digital SN770 (Storage)
    Antivirus
    Windows Security
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 15 9510
    CPU
    i9-11900H
    Motherboard
    Unknown
    Memory
    32GB
    Graphics card(s)
    Integrated Intel and Nvidia 3050Ti
    Sound Card
    Integrated (Realtek)
    Monitor(s) Displays
    None
    Screen Resolution
    1920 x 1200 (non-Touch)
    Hard Drives
    2TB SK Hynix P41 Platinum
    Antivirus
    Windows Security

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