The Trusted Platform Module (TPM) hardware failed to execute a TPM command


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BrianInEngland

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I get this error whenever I open Edge browser, always in blocks of 3 or 6 at a time. It's been going on for quite some time now, I think it did stop once.
Another PC in the house does it as well.

Makes no difference whether I use the AMD fTPM or a discrete TPM, or if I use Edge Beta or Stable.

The only way to stop it is to disable the TPM in BIOS
 

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My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
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    64GB Corsair Titanium 6000/CL30
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    MSI Suprim X 3080 Ti
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    Soundblaster AE-5 Plus
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    ASUS TUF Gaming VG289Q
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    3840x2160
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    Samsung 990 Pro 2TB
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    Samsung 970 Evo Plus 1TB
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    Seasonic PX-2200
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    Bequiet! Dark Base Pro 901
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    Noctua NH-D15S
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    Logitech G915 X (wired)
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    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
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    Microsoft Edge
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    Windows Defender
BrianInEngland said:
I get this error whenever I open Edge browser, always in blocks of 3 or 6 at a time. It's been going on for quite some time now, I think it did stop once.
Another PC in the house does it as well.

Makes no difference whether I use the AMD fTPM or a discrete TPM, or if I use Edge Beta or Stable.

The only way to stop it is to disable the TPM in BIOS
Click to expand...



Those look to be just "Information" events?

Are you seeing "Warning", "Error" or "Critical" TPM events?



Image1.png
 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.3476 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
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    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
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    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
  • Like
Reactions: OAT
Make sure your bios and tpm firmware are updated using manufaurer support site.. Make sure windows update is up to date.

This is the same problem you reported in 2022 thread. You stated later in that thread it was fixed in 2023 after an update.

Then you said in that same thread it came back in August of 2024 in 24H2 RP channel.

Now you've opened a new thread about it.
I agree with the others. Those are informational events and can be disregarded. If you try to figure out the thousands of such events that happen every day, you'll drive yourself crazy. Unless your system has issues, the best advice I can give is stay out of event viewer.
I can state that I see no such events in 23h2 release
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
glasskuter said:
Make sure your bios and tpm firmware are updated using manufaurer support site.. Make sure windows update is up to date.

This is the same problem you reported in 2022 thread. You stated later in that thread it was fixed in 2023 after an update.

Then you said in that same thread it came back in August of 2024 in 24H2 RP channel.

Now you've opened a new thread about it.
I agree with the others. Those are informational events and can be disregarded. If you try to figure out the thousands of such events that happen every day, you'll drive yourself crazy. Unless your system has issues, the best advice I can give is stay out of event viewer.
I can state that I see no such events in 23h2 release
Click to expand...

Yeah, definitely agree about staying out of Event Viewer. I do however keep an eye on Reliability Monitor, that's enough for me.
 

My Computer

System One

  • OS
    Windows 11
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