Unable to activate a DXO program, or access their https://api-ls.services.dxo.com site.


Bristolian

Bristolian

Well-known member
Member
Local time
5:02 PM
Posts
42
OS
Windows 11
Morning,

I'm using Build 26100.3624, and since my latest update, have been unable to activate my DXO app, or access the link that they've suggesteds I try.

I get an error 14 message, which, when Googling, indicates a DNS problem, and that there are plenty of others who are unable to access sites via a browser or app that need to use DNS. Using a VPN allows me to access the site from my Browser (Opera), but that of course doesn't allow my DXO app to access their server to autheniticate!

Has anyone else here had the same issue?.

Thank you.

Very Best Wishes,
Bob.
 
Windows Build/Version
26100.3624

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz 3.60 GHz
    Motherboard
    ROG MAXIMUS X HERO
    Memory
    16GB
    Graphics Card(s)
    GeForce GTX 1070
Some options: Try rebooting your router then flush your DNS cache, try a different browser, try a different DNS server.
 

My Computer

System One

  • OS
    WIN 11 Pro 24H2 - 26100.3323
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    50MBs
    Browser
    Chrome
    Antivirus
    OEM
Rollback_Jockey said:
Some options: Try rebooting your router then flush your DNS cache, try a different browser, try a different DNS server.
Click to expand...
Thank you.

I've just done that, sadly to no avail, the program itself doesn't use a browser to activate either.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz 3.60 GHz
    Motherboard
    ROG MAXIMUS X HERO
    Memory
    16GB
    Graphics Card(s)
    GeForce GTX 1070
Just a quick update, it seems that my Hosts file was at fault.

All ok now!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz 3.60 GHz
    Motherboard
    ROG MAXIMUS X HERO
    Memory
    16GB
    Graphics Card(s)
    GeForce GTX 1070
Bristolian said:
Just a quick update, it seems that my Hosts file was at fault.

All ok now!
Click to expand...
Host files do not change their selves, i suggest a malware scan.
 

My Computer

System One

  • OS
    WIN 11 Pro 24H2 - 26100.3323
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    50MBs
    Browser
    Chrome
    Antivirus
    OEM
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