Solved Update (KB5019980) makes folders disappear in file explorer


Harpernight

Active member
Local time
9:30 AM
Posts
7
OS
Windows 11 Pro x64
Salve a tutti, son nuovo su questo forum, e chissa' magari c'è qualcuno che risolvera il problema. E gia da tempo che installo e disinstallo questo fastidisissimo aggiornamento, per la precisione questo: 2022-11 Aggiornamento cumulativo per Windows 11 Version 22H2 per sistemi basati su x64 (KB5019980). Una volta installato mi fa' sparire le cartelle documenti, video, immagini, musica e desktop, insomma tutte in Questo Pc, dove vi sono gli hard disk. Disinstallando questo aggiornamento le cartelle come per magia ritornano al loro posto. Il bello sapete qual'è? Che non me lo fa' piu' disinstalklare, perchè non compare piu', nemmeno via cmd. Ho win 11 pro x64 con chiave originale. Iso dalla microsoft. Qualcuno di voi sara' in grado di risolvere?
 
Windows Build/Version
Windows 11 Pro x64 22H2 build 22621.963

My Computer

System One

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    ALIENWARE T-1000
    CPU
    Intel Core i9-9900KF @5.1GHz
    Motherboard
    Asus Rog Strix z390 e-gaming Aura sync
    Memory
    32GB G.Skill Trident Z RGB
    Graphics Card(s)
    MSI Ventus 3X RTX 3080 10GB GDDR6X
    Sound Card
    X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    ASUS MG279 Gaming
    Screen Resolution
    2560x1440 (2K) 144Hz
    Hard Drives
    Ssd Nvme Samsung 980 Pro 1TB
    PSU
    Seasonic Platinum 1000w Full Mod.
    Case
    Thermaltake Tower 900 + MOD
    Cooling
    Custom Liquid + 2 pump very very fast
    Keyboard
    G510
    Mouse
    Rat4+
I'm on Version 22H1 Build 22621.900 but getting something new today.

This is an English only site but I offer this Web translation, hope it helps getting a response to the problem:

Hi everyone, I'm new to this forum, and who knows' maybe there is someone who will solve the problem. And for some time I have been installing and uninstalling this annoying update, to be precise this: 2022-11 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5019980). Once installed it makes me disappear the folders documents, videos, images, music and desktop, in short, all in this PC, where there are hard disks. Uninstalling this update magically returns the folders to their place. Do you know what beauty is? That does not make me 'more' disinstalklare, because it does not appear more', not even via cmd. I win 11 pro x64 with original key. Iso from microsoft. Will any of you be able to solve?
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Salve a tutti, son nuovo su questo forum, e chissa' magari c'è qualcuno che risolvera il problema. E gia da tempo che installo e disinstallo questo fastidisissimo aggiornamento, per la precisione questo: 2022-11 Aggiornamento cumulativo per Windows 11 Version 22H2 per sistemi basati su x64 (KB5019980). Una volta installato mi fa' sparire le cartelle documenti, video, immagini, musica e desktop, insomma tutte in Questo Pc, dove vi sono gli hard disk. Disinstallando questo aggiornamento le cartelle come per magia ritornano al loro posto. Il bello sapete qual'è? Che non me lo fa' piu' disinstalklare, perchè non compare piu', nemmeno via cmd. Ho win 11 pro x64 con chiave originale. Iso dalla microsoft. Qualcuno di voi sara' in grado di risolvere?

As you can see in the first image here those folders (shell folders) have been moved from "questo PC" to the pinned section (Home\Accesso Rapido). What's nice is that you are able to pin your own folders and they will be together with the usual documenti, video, immagini etc. Questo PC now only displays the actual drives connected to the PC

Do you at least see the shell folders as pinned on the left menu?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell g5 5590
    CPU
    intel 9th gen
    Memory
    8GB LOL
    Graphics Card(s)
    nvidia
    Hard Drives
    C: nVME kioxia SSD
    D: SATA toshiba HDD
    Browser
    Firefox
    Antivirus
    Defender (if it hasn't been disabled yet)
This is an English speaking site. Please post in English.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
First of all thank you for your quick reply, then sorry if I wrote in Italian and thanks for the translation. I didn't quite understand what they did, I just know that I would like the folders there, in their place. Is there any way to put those folders back there? I don't know if it's needed but I have Onedrive disabled it. I am attaching screenshots.
I hope it's a good translation.
 

Attachments

  • Immagine 2022-12-13 005726.png
    Immagine 2022-12-13 005726.png
    40 KB · Views: 1

My Computer

System One

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    ALIENWARE T-1000
    CPU
    Intel Core i9-9900KF @5.1GHz
    Motherboard
    Asus Rog Strix z390 e-gaming Aura sync
    Memory
    32GB G.Skill Trident Z RGB
    Graphics Card(s)
    MSI Ventus 3X RTX 3080 10GB GDDR6X
    Sound Card
    X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    ASUS MG279 Gaming
    Screen Resolution
    2560x1440 (2K) 144Hz
    Hard Drives
    Ssd Nvme Samsung 980 Pro 1TB
    PSU
    Seasonic Platinum 1000w Full Mod.
    Case
    Thermaltake Tower 900 + MOD
    Cooling
    Custom Liquid + 2 pump very very fast
    Keyboard
    G510
    Mouse
    Rat4+
 

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB OC
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 24H2)
    SK hynix P41 500GB NVMe (Win 11 23H2)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Noctua NH-U12A chromax.black + 7 Phantek T-30's
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    Windows 11 23H2 22631.4830
    On System One (Dual Boot)
  • Operating System
    Win 11 Pro 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 3050 XC Black Gaming
    Sound Card
    SoundBlaster X-Fi Titanium
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
You are great, thank you very much, I solved it with these registry keys, I knew it was a question of registry keys, but I didn't know where to put my hand. Already at the first problem, a solution immediately, great forum! Thanks again. It can be closed as resolved.
 

Attachments

  • Immagine ok.png
    Immagine ok.png
    32.9 KB · Views: 1

My Computer

System One

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    ALIENWARE T-1000
    CPU
    Intel Core i9-9900KF @5.1GHz
    Motherboard
    Asus Rog Strix z390 e-gaming Aura sync
    Memory
    32GB G.Skill Trident Z RGB
    Graphics Card(s)
    MSI Ventus 3X RTX 3080 10GB GDDR6X
    Sound Card
    X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    ASUS MG279 Gaming
    Screen Resolution
    2560x1440 (2K) 144Hz
    Hard Drives
    Ssd Nvme Samsung 980 Pro 1TB
    PSU
    Seasonic Platinum 1000w Full Mod.
    Case
    Thermaltake Tower 900 + MOD
    Cooling
    Custom Liquid + 2 pump very very fast
    Keyboard
    G510
    Mouse
    Rat4+
I'm glad it helped! If you scroll to the top, you see a "mark as resolved" button.
 

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB OC
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 24H2)
    SK hynix P41 500GB NVMe (Win 11 23H2)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Noctua NH-U12A chromax.black + 7 Phantek T-30's
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    Windows 11 23H2 22631.4830
    On System One (Dual Boot)
  • Operating System
    Win 11 Pro 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 3050 XC Black Gaming
    Sound Card
    SoundBlaster X-Fi Titanium
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security

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