Updating Macrium licence email address


BrianInEngland

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When I had V8 I registered the licence using my UK Virgin Media email, so I used this one to get the V10 upgrade pricing

I'm in the process of moving most of my emails to Outlook so I contacted Macrium to ask about moving the licence
A day later I get an email to say all done, my licence has been moved.
I regsitered an accout using my Outlook adress and there it is - licence and billing address both moved

Was very easy to get it done with a support ticket
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
When I had V8 I registered the licence using my UK Virgin Media email, so I used this one to get the V10 upgrade pricing

I'm in the process of moving most of my emails to Outlook so I contacted Macrium to ask about moving the licence
A day later I get an email to say all done, my licence has been moved.
I regsitered an accout using my Outlook adress and there it is - licence and billing address both moved

Was very easy to get it done with a support ticket
So why is this relevant.
 

My Computers

System One System Two

  • OS
    Win 11 64x Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    User Built
    CPU
    Intel Ultra 9 285K
    Motherboard
    Rog Strix Z890-F
    Memory
    GSkill DDR5 6400 32GB
    Graphics Card(s)
    MSI RTX 4070 Super 12 GB
    Sound Card
    Headphone DAC
    Monitor(s) Displays
    Eizo 32" FlexScan 4K / LG 43" 4K
    Screen Resolution
    3840x2160 /3840x 2160
    Hard Drives
    1x 990 Pro1TB Nvme 1x 990 Pro 2TB 1x 950 Pro 512 GB
    PSU
    Evga 750 Watt P5
    Case
    Corsair 500D
    Cooling
    Noctua D15 Cromax
    Keyboard
    Cherry G80-3000N
    Mouse
    Corsair
    Internet Speed
    500Mbps
    Browser
    Firefox x64
    Antivirus
    Defender
    Other Info
    Backup software MR ver 8
  • Operating System
    Win 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    User Built
    CPU
    i9 13900K
    Motherboard
    Asus Strix Z790-F
    Memory
    Corsair 32Gb
    Graphics card(s)
    MSI 3070 Ti OC
    Sound Card
    Onboard
    Monitor(s) Displays
    KVM switch to Eizo 32
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 970 Evo Plus 1TB x3
    PSU
    Corsair AX750
    Case
    Corsair 400d
    Cooling
    Noctua 14s
Why is this relevant.
It's not, I just thought there would be a problem as there's no way in the account page to manually change the address.
Support sorted it out for me though.

Not relevant to YOU maybe but for other users it might be. If you don't use Macrium move along, nothing to see here
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
It is relevant to me too as I had an obsolete e-mail address. I had to contact them, no way to do it myself.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 16 5630
    CPU
    i7 1360P
    Motherboard
    Dell
    Memory
    16GB
    Graphics Card(s)
    Intel CPU
    Sound Card
    Realtek
    Monitor(s) Displays
    16" Touch Screen
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung NVME SSD
    PSU
    65 Watt Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Trackpad
    Internet Speed
    Google Fiber
    Browser
    Edge
    Antivirus
    Defender and Malwarebytes
    Other Info
    Cakewalk by Bandlab and Presonus Studio One 4.6 Pro recording programs. MOTU recording interface

It's not, I just thought there would be a problem as there's no way in the account page to manually change the address.
Support sorted it out for me though.

Not relevant to YOU maybe but for other users it might be. If you don't use Macrium move along, nothing to see here
In fact I do use Macrium and have done for years. So your sarky comment of move along doesn't apply.
 

My Computers

System One System Two

  • OS
    Win 11 64x Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    User Built
    CPU
    Intel Ultra 9 285K
    Motherboard
    Rog Strix Z890-F
    Memory
    GSkill DDR5 6400 32GB
    Graphics Card(s)
    MSI RTX 4070 Super 12 GB
    Sound Card
    Headphone DAC
    Monitor(s) Displays
    Eizo 32" FlexScan 4K / LG 43" 4K
    Screen Resolution
    3840x2160 /3840x 2160
    Hard Drives
    1x 990 Pro1TB Nvme 1x 990 Pro 2TB 1x 950 Pro 512 GB
    PSU
    Evga 750 Watt P5
    Case
    Corsair 500D
    Cooling
    Noctua D15 Cromax
    Keyboard
    Cherry G80-3000N
    Mouse
    Corsair
    Internet Speed
    500Mbps
    Browser
    Firefox x64
    Antivirus
    Defender
    Other Info
    Backup software MR ver 8
  • Operating System
    Win 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    User Built
    CPU
    i9 13900K
    Motherboard
    Asus Strix Z790-F
    Memory
    Corsair 32Gb
    Graphics card(s)
    MSI 3070 Ti OC
    Sound Card
    Onboard
    Monitor(s) Displays
    KVM switch to Eizo 32
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 970 Evo Plus 1TB x3
    PSU
    Corsair AX750
    Case
    Corsair 400d
    Cooling
    Noctua 14s

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