Solved USB port on laptop partially working


Stupsi

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Location
Colorado
OS
Windows 11 Pro 64 Bit 24H2@ 26100-2605
On my Sony Vaio VPCF1 laptop, I have two usb ports. One is where I plug my logitech connector into and the other usb port next to it is where I plug in other devices as needed. These may be another thumb drive or my printer connection. This port works for all these different uses except now it will not recognize my external hard drives that I use when I do a system image. I have tried two different hard drives, one an SSD and the other a HHD. Both of these work on the other usb port. When I plug the external hard drives in to the port that no longer recognizes them, I can see them in device manager but I see nothing in file explorer or in disk management. There are no conflicts in device manager and all drivers are current. I was always able to use this usb port to utilize my eternal hard drive when I did a system image but now only works partially as mentioned. I did a clean install with WIN 11, everything is current and configured best performance power plan. So any advice would be appreciated so I can figure out how to maybe correct this or maybe I need to realize since my laptop is 11 years old, time to purchase a newer model
 
Windows Build/Version
Windows 11 64 Bit 23H2

My Computer

System One

  • OS
    Windows 11 Pro 64 Bit 24H2@ 26100-2605
    Computer type
    Laptop
    Manufacturer/Model
    Asus X510UAR
    CPU
    Intel Core I5-8250U 1.80 GHZ
    Memory
    16 GB
    Graphics Card(s)
    Intel UHD Graphics 620
    Sound Card
    Conexant
    Monitor(s) Displays
    Dell 24" ST2420
    Screen Resolution
    1920x1080
    Hard Drives
    ADATA SU635 DDS
    Keyboard
    logitech
    Mouse
    logitech
    Internet Speed
    480
    Browser
    Google Chrome
    Antivirus
    Norton 360
    Other Info
    Windows Feature Experience Pack 1000.26100.36.0
Sounds like one of the ports has gone bad or maybe gotten damaged. You might get a light and examine it closely. There my be dust or lint that could be blown out with canned air.
If you can't get it to work, you can buy a usb hub which would expand your one working port to multiple ports. I do highly suggest though that you purchase a externally powered hub since you intend to run external drives.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Ditto, on that suggestion.
I too have laptop(s) with dead USB ports, and a Hub is the answer. A powered Hub is best, if you can find one.

Cheers mate,
TM :cool:
 

My Computer

Thanks for the advice, will follow through !
 

My Computer

System One

  • OS
    Windows 11 Pro 64 Bit 24H2@ 26100-2605
    Computer type
    Laptop
    Manufacturer/Model
    Asus X510UAR
    CPU
    Intel Core I5-8250U 1.80 GHZ
    Memory
    16 GB
    Graphics Card(s)
    Intel UHD Graphics 620
    Sound Card
    Conexant
    Monitor(s) Displays
    Dell 24" ST2420
    Screen Resolution
    1920x1080
    Hard Drives
    ADATA SU635 DDS
    Keyboard
    logitech
    Mouse
    logitech
    Internet Speed
    480
    Browser
    Google Chrome
    Antivirus
    Norton 360
    Other Info
    Windows Feature Experience Pack 1000.26100.36.0

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