VPN Issue - The l2tp connection attempt failed because the security layer could not authenticate


twiggs462

Member
Local time
4:05 PM
Posts
16
OS
Windows 11 Pro
I have a home router with an IPSec VPN setup. This worked on my iPhone and Macbook, but in windows I am getting this error.

The l2tp connection attempt failed because the security layer could not authenticate the remote computer.

Screenshot 2025-01-05 103003.webp

I know the settings are correct. What would be causing this?

In case you are wondering about the hardware it is an ASUS RT-AX86U on Merlin WRT 3004.388.8_4
 
Windows Build/Version
24H2 26100.2605

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zephyrus G16
    CPU
    AMD Ryzen AI 9 HX 370 w/ Radeon 890M
    Memory
    32GB
    Graphics Card(s)
    RTX 4070
    Hard Drives
    2TB Micron SSD for OS
    2TB SK Hynix P41 for Storage
    Internet Speed
    1GB Fiber
    Browser
    Firefox
Try disabling Antivirus and Firewall and update your network card driver.

Also open Command Prompt and execute netsh winsock reset command and reboot your system.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
None of these worked. Not sure. Like I said worked on my mac. I can try to setup an open VPN connection instead.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zephyrus G16
    CPU
    AMD Ryzen AI 9 HX 370 w/ Radeon 890M
    Memory
    32GB
    Graphics Card(s)
    RTX 4070
    Hard Drives
    2TB Micron SSD for OS
    2TB SK Hynix P41 for Storage
    Internet Speed
    1GB Fiber
    Browser
    Firefox
OpenVPN connection worked. Not sure why the builtin one in Windows is not working.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zephyrus G16
    CPU
    AMD Ryzen AI 9 HX 370 w/ Radeon 890M
    Memory
    32GB
    Graphics Card(s)
    RTX 4070
    Hard Drives
    2TB Micron SSD for OS
    2TB SK Hynix P41 for Storage
    Internet Speed
    1GB Fiber
    Browser
    Firefox

Latest Support Threads

Back
Top Bottom