WD NAS Drive in Device Manager?


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slcidea

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Years ago, I had installed a WD MyCloud in my network and at the time I was running Windows 7 Pro. I then migrated over to Windows 10 via upgrade. I noticed a "Western Digital NAS" entry in device manager with "WDMyCloud" device listed under it. There is a driver "wd_mycloud_2_2_0.dll" that shows up in the properties for the WDMyCloud in Windows 10. This is not the case for my Windows 11 machine and there is no such entry in Device Manager. I am wondering if this driver was automatically installed back when I first put the WDMyCloud in my network as part of some WD Application. It's been a while and I don't know which application would have installed this device driver. The nice thing about this driver is that it actually shows a WDMyCloud icon in the Network as opposed to a generic Windows Server icon for all storage devices. Wondering if anyone on the forum encountered this and can shed some light.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia
I have a WD MyCloud drive on my NAS and don't show any issues. It will soon be going away as WD announced a security issue with its software and their latest doesn't work with that drive which [was set up back in 2015].

1671458201077.png
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Berton said:
I have a WD MyCloud drive on my NAS and don't show any issues. It will soon be going away as WD announced a security issue with its software and their latest doesn't work with that drive which [was set up back in 2015].

View attachment 47936
Click to expand...
Look under "Network" not under "This PC" where you'll see different groups of network connected devices. There's one group called "storage".
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia
slcidea said:
Look under "Network" not under "This PC" where you'll see different groups of network connected devices. There's one group called "storage".
Click to expand...
Isn't that Storage Sense? I don't have a need for it on this Notebook yet. I didn't mention it but my NAS drives don't show in Device Manager in my computers, Win7, Win10 and Win11.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I may have found the answer to my question. I noticed a software called WD Smartware & WD Quick View that were supported with the older WDMyCloud and don't believe they are there anymore. It's likely the driver for the WD NAS was installed from that piece of software in Device Manager.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia
As WD notified me, there is a security issue with the software that came with my WD MyCloud and the software for the newer NAS drives won't work with the older one.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
My WD MY Cloud Pro NAS (PR4100) shows in Device Manager, and the only WD software I have installed is WD Discovery.

WD NAS under Device Manager.jpg

@Berton

What Security Issue are you talking about? If you're talking OS 3, WD has been sending out emails for months telling users of their My Cloud NAS that they need to upgrade to OS 5 as OS 3 will be discontinued. Here's a copy of an email I got in 2020, but I was getting them as late as this year, even though I'd been updated to OS 5. This is from 2020...

Introducing My Cloud™ OS 5

Our new My Cloud NAS software ecosystem featuring our latest security, stability and reliability updates for a more enhanced user experience.

Hello WD User,

In an effort to continuously improve our customer experience and help protect your most valuable content, we are pleased to introduce the new My Cloud™ OS 5 software update for your My Cloud PR4100. Our new My Cloud OS 5 software ecosystem features our latest security updates for enhanced data privacy, improved stability and reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities.

The new My Cloud OS 5 upgrade for your device is now available. We encourage you to upgrade to keep your device up-to-date with our latest security fixes, mobile app updates, and web experience. Please note, once you migrate to My Cloud OS 5, you will no longer be able to use My Cloud OS 3 applications to access your device. To learn more on how to upgrade and for feature differences, please visit our knowledge base article.

We know that as a valued customer of WD, you trust us with your important content and we greatly appreciate that. We will continue to inform you of any future updates and improvements with the new software. Thank you for accompanying us on this journey as we strive to continually improve our products and experience for you.

Sincerely,

My Cloud Team
Click to expand...

On the other hand, they may also be alerting about WD Discovery as only the latest edition support Memory Integrity.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
Yep, what I got said OS5 wouldn't support the MyCloud drives I had so they are gone now.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
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