When I start Firefox, I get this message: "This app can't run on your PC"


davidl

Active member
Local time
3:37 PM
Posts
1
OS
Windows 11
I am running Windows 11 version 24H2, build 26100.3037 and Firefox version 134.0.2. As of the moment, both are the latest versions.

When I try to start Firefox, I get the following message from Windows: "This app can't run on your PC". This behavior started less than 2 weeks ago. Unfortunately I cannot recall anything or change that would have precipitated this. Oddly, at least to me, whenever this happens, I just download the latest version of Firefox, install it, and Firefox opens. But the next time I shut down Firefox and need to open it, for example, after rebooting my computer, I once again get the "This app can't run on your PC" error.

Any suggestions would be greatly appreciated.

Thanks,

David
 
Windows Build/Version
Windows 11 version 24H2, build 26100.3037

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-12900K
    Memory
    128 Gb

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
or you can try Windows apps uninstall first. That may work.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY Photoshop/Audio/Game/tinker build
    CPU
    Intel i9 13900KS P/E cores 5.7/4.4 GHz, cache 5.0 GHz
    Motherboard
    Asus ROG Maximus Z790 Dark Hero
    Memory
    96GB (2x48) G.skill Ripjaws 6800 MT/s
    Graphics Card(s)
    Asus ROG Strix 4070 Ti OC
    Sound Card
    Bowers & Wilkins 606 S3 speakers; Audiolabs 7000a integrated amp; Logan Martin Sub; Creative Pebble Pro Minimilist
    Monitor(s) Displays
    Eizo CG2730 ColorEdge, ViewSonic VP2768
    Screen Resolution
    2560 x 1440p x 2
    Hard Drives
    WDC SN850X 4TB nvme, SN850 1TB nvme, SK-Hynix 2 TB P41 nvme, Raid 0: 1TB 850 EVO + 1TB 860 EVO SSD. Sabrent USB-C DS-SC5B 5-bay docking station: 6TB WDC Black, 6TB Ironwolf Pro; 2x 2TB WDC Black HDD
    PSU
    850W Seasonic Vertex PX-850 ATX 3.0/PCI-E 5.0
    Case
    Fractal Design North XL Mesh, Black Walnut
    Cooling
    EKWB 360 Nucleus Dark AIO w/Phanteks T30-120 fans, 1 Noctua NF-A14 Chromax case fan, 1 T30-120 fan cooling memory
    Keyboard
    Keychron Q3 Max TKL with custom GMK Redsuns Red Samuri keycaps, TX Stabs
    Mouse
    Logitech G305 wireless gaming
    Internet Speed
    500 Mb/s down, 12 Mb/s up
    Browser
    Firefox
    Antivirus
    Defender, Macrium Reflect X ;-)
    Other Info
    Runs hot. LOL. SP: P116/E93/M93
    Phangkey Amaterasu V2 Desk Mat
  • Computer type
    Laptop
    Manufacturer/Model
    Apple 13" Macbook Pro 2020 (m1)
    CPU
    Apple M1
    Screen Resolution
    2560x1600
    Browser
    Firefox
Fully uninstall it, delete the leftover folders, and reinstall to a different directory
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
Hi, welcome.

See if it will open if you run it as admin. If it does, right click on the shortcut/icon and set it to always run as admin. I don’t know why it would be doing this in the first place.

I’d suggest totally uninstalling it first, including app date folders and the folders from program folders in file explorer.
Revo doesn’t always remove these things.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.

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