why my google drive whatsapp show as greyed and with exclamation mark


jraju

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Local time
12:29 PM
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269
OS
windows 11pro version 23H2
hi, please see, the picture.
I have tried to see whatsapp backup available in google drive for different devices i have.
But on going to the page of managing apps in google drive, I found that the whatsapp icon greyed and option is only disconnect, which I have not selected.
does it mean that no backup is available or is there any corrupted .
i do not want to loose all chats data, by uninstalling whatsapp. if i uninstall and reinsall, it will give restore tab , if it has backups.
what is the real fix. i tried so many fixes that does not work.
 

My Computer

System One

  • OS
    windows 11pro version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3910
    CPU
    i5 processor
    Memory
    8 gb

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
I have read those articles. but the solution is evading me
 

My Computer

System One

  • OS
    windows 11pro version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3910
    CPU
    i5 processor
    Memory
    8 gb

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