Heeeelp!
Had an issue with OneDrive (taking control of my system; knocking out email etc.
)
Technician took machine away to fix. Came back, running well apart from Window Update... this part of System Settings is completely immobile... never seen this before:

Typically I pause updates... like to know when they are downloading, check weekly, almost the first thing I did when I got the laptop back from 'repair'... I've rebooted several times in past 48 hours and still no change.
Technician tells me that it will fix itself. I don't see how it can.
Your help please... thanks
Had an issue with OneDrive (taking control of my system; knocking out email etc.

Technician took machine away to fix. Came back, running well apart from Window Update... this part of System Settings is completely immobile... never seen this before:

Typically I pause updates... like to know when they are downloading, check weekly, almost the first thing I did when I got the laptop back from 'repair'... I've rebooted several times in past 48 hours and still no change.
Technician tells me that it will fix itself. I don't see how it can.
Your help please... thanks
Attachments
My Computer
System One
-
- OS
- Windows 11 23H2
- Computer type
- Laptop
- Manufacturer/Model
- ASUS TUF F15
- CPU
- 12th Gen Intel
- Motherboard
- ???
- Memory
- 16GB
- Graphics Card(s)
- NVIDIA GeForce RTX 3050 Laptop GPU
- Sound Card
- NVIDIA HD
- Monitor(s) Displays
- Integrated
- Screen Resolution
- 1920 × 1080
- Hard Drives
- NVMe SAMSUNG MZVLQ512HBLU-00B00
- PSU
- Intel 12th Gen
- Case
- Military Standard Durability
- Cooling
- 84-Blade Arc-Flow Fans & 3 × outlets
- Keyboard
- RGB Backlit
- Mouse
- Logitech HID-compliant M720
- Internet Speed
- Variable
- Browser
- Google Chrome or EDGE (only some things)
- Antivirus
- Kaspersky Total Internet