Windows 11 and network connectivity problem


scott784

Well-known member
Local time
10:47 PM
Posts
33
OS
Windows 11 Pro
I have a 5 year old home PC desktop running Windows 11. Just within this past week, I am having connectivity problems where I will attempt to open a web site and I will receive error messages indicating the inability to reach a site. This is not affecting my separate work PC nor any other devices on my home network. It is only my home PC and it comes and goes. In other words, I can sometimes boot up the PC and web pages will load without a problem for 10 or 15 minutes. Then the error messages start all over again with references to the DNS server errors. This happens regardless of whether I am on Wi-Fi or hard wired with ethernet.

After speaking with the Geek Squad today at Best Buy and explaining the problem and the fact that I've already tried altering settings in Windows Network, the individual I spoke to agreed it may be a bad network card or a circuitry problem on the motherboard. He recommended me purchasing an external tp-link wireless USB adapter. I did so Saturday afternoon - with the hopes that this would resolve my connectivity problem on the home PC. Initially, it seemed to work.

But once again, after being online for a short amount of time, the error messages returned with a reference to the DNS server not functioning in order to load web pages. Does anyone have any idea as to what may be causing this problem? In the 5 years of owning this PC, I've never experienced such issues. Can anyone provide any clues as to what may be going on?

I could drop the PC off at a computer shop for them to run diagnostics. But I really hate doing that since I've got very personal things on the computer to include tax returns, banking information and all other kinds of personal info. I just want it fixed. Otherwise, I may have to replace the home PC. Thanks for any replies in advance.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-9700 @ 3.00GHz
    Motherboard
    Gigabyte Technology Z390 Gaming X-CF
    Memory
    16 GB
    Graphics Card(s)
    Nvidia GeForce GTX 1660
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    ASUS
    Hard Drives
    Samsung SSD 980 Pro 1TB
    WDC SSD 500GB
    Antivirus
    Norton 360
Try this in your Internet Protocol Version 4 (TCP/IPv4) Properties

Preferred DNS server 8.8.8.8
Alternate DNS server 8.8.4.4
 

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My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel Core i9 12900KF
    Motherboard
    ASUS ROG Maximus Z690 Hero
    Memory
    Corsair 64GB DDR5 Vengeance C40 5200Mhz
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix OC 24GB
    Sound Card
    OnBoard
    Monitor(s) Displays
    Acer Predator XB323UGP 32" QHD G-SYNC-C 144Hz 1MS IPS LED
    Screen Resolution
    2560 x 1440
    Hard Drives
    1x Samsung 980 Pro Series Gen4 250GB M.2 NVMe
    1x Samsung 980 Pro Series Gen4 500GB M.2 NVMe
    2x Samsung 980 Pro Series Gen4 2TB M.2 NVMe
    PSU
    Corsair AX1200i 1200W 80PLUS Titanium Modular
    Case
    Corsair 4000D Black Case w/ Tempered Glass Side Panel
    Cooling
    Noctua NH-U12A Chromax Black CPU Cooler, 4x Noctua 120mm Fans
    Keyboard
    Logitech MK545
    Mouse
    Logitech MX Master 3
    Internet Speed
    Fixed Wireless 150mbps/75mbps
    Browser
    Firefox
    Antivirus
    Kaspersky
    Other Info
    Thrustmaster TS-PC RACER
    Fanatec CSL Elite Pedals with the Load Cell Kit
    Yamaha Amp with Bose Speakers
Yes, I went to my settings for Wi-Fi properties. I noted that Automatic (DHCP) under both IP assignment and DNS server assignment were already set that way. But I am not sure how to change those numeric values you listed.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-9700 @ 3.00GHz
    Motherboard
    Gigabyte Technology Z390 Gaming X-CF
    Memory
    16 GB
    Graphics Card(s)
    Nvidia GeForce GTX 1660
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    ASUS
    Hard Drives
    Samsung SSD 980 Pro 1TB
    WDC SSD 500GB
    Antivirus
    Norton 360

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
Yes, I went to my settings for Wi-Fi properties. I noted that Automatic (DHCP) under both IP assignment and DNS server assignment were already set that way. But I am not sure how to change those numeric values you listed.
Leave the dot in (Obtain an IP address automatically)

Just click on (Use the following DNS server addresses) then type in the numbers
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel Core i9 12900KF
    Motherboard
    ASUS ROG Maximus Z690 Hero
    Memory
    Corsair 64GB DDR5 Vengeance C40 5200Mhz
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix OC 24GB
    Sound Card
    OnBoard
    Monitor(s) Displays
    Acer Predator XB323UGP 32" QHD G-SYNC-C 144Hz 1MS IPS LED
    Screen Resolution
    2560 x 1440
    Hard Drives
    1x Samsung 980 Pro Series Gen4 250GB M.2 NVMe
    1x Samsung 980 Pro Series Gen4 500GB M.2 NVMe
    2x Samsung 980 Pro Series Gen4 2TB M.2 NVMe
    PSU
    Corsair AX1200i 1200W 80PLUS Titanium Modular
    Case
    Corsair 4000D Black Case w/ Tempered Glass Side Panel
    Cooling
    Noctua NH-U12A Chromax Black CPU Cooler, 4x Noctua 120mm Fans
    Keyboard
    Logitech MK545
    Mouse
    Logitech MX Master 3
    Internet Speed
    Fixed Wireless 150mbps/75mbps
    Browser
    Firefox
    Antivirus
    Kaspersky
    Other Info
    Thrustmaster TS-PC RACER
    Fanatec CSL Elite Pedals with the Load Cell Kit
    Yamaha Amp with Bose Speakers
Thanks for the replies here. Since late yesterday, my internet connection on the home PC has been working fine with the tp-link external USB drive. I've used the home PC for several hours on Sunday and not a bit of problem. So I am going to consider it resolved for now - at least as far as connectivity using the external USB tp-link and wireless. In the event, it reoccurs, I'll fiddle with the IP settings. Again, feedback is appreciated.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-9700 @ 3.00GHz
    Motherboard
    Gigabyte Technology Z390 Gaming X-CF
    Memory
    16 GB
    Graphics Card(s)
    Nvidia GeForce GTX 1660
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    ASUS
    Hard Drives
    Samsung SSD 980 Pro 1TB
    WDC SSD 500GB
    Antivirus
    Norton 360
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