Solved Windows Hello gets associated with Work account for some reason?


AshForeth

Member
Local time
5:01 PM
Posts
32
OS
Windows 11 Pro
So I have notice that I can no longer make changes to Windows Hello. When I go the Windows Hello Pin settigs, it said "This option is current unavailable" I can't even do a I forget my pin. I am thinking that it got associated with Microsoft 365 work account somehow. Is there a way to fix this? I have read other post where the suggest changing the account to local and then changing it back to MS account, but this account has always been local.
 
Windows Build/Version
24H2

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ProArt P16
    CPU
    AMD Ryzen AI 9 HX 370 Processor 2.0GHz
    Motherboard
    N/A
    Memory
    64 Gb
    Graphics Card(s)
    NVIDIA® GeForce RTX 4070 Laptop GPU
    Sound Card
    N/A
    Monitor(s) Displays
    N/A
    Screen Resolution
    3840 x 2400
OK, I figured it out. I had to go to settings -> Accounts -> Access Work and School Account and then disconnect. Unfortunately, the PIN option returns but the face ID is gone and had to be readded.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ProArt P16
    CPU
    AMD Ryzen AI 9 HX 370 Processor 2.0GHz
    Motherboard
    N/A
    Memory
    64 Gb
    Graphics Card(s)
    NVIDIA® GeForce RTX 4070 Laptop GPU
    Sound Card
    N/A
    Monitor(s) Displays
    N/A
    Screen Resolution
    3840 x 2400

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