Solved Windows Store and all it's apps are suddenly missing!


rezpower

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Windows 11 PRO
Hi guys, I need your help!
Today when I started my PC I realized that MS Windows Store is totally missing on my system! Also all my store apps are gone!
If I run "wsreset" I will get a message saying:
"We can't open this MS-Windows Store link, your device needs a new app to open this link"
Even notepad or my Nvidia control panel is gone!
 

My Computer

System One

  • OS
    Windows 11 PRO
    Computer type
    Laptop
    Manufacturer/Model
    Razer Blade 17
    CPU
    Intel i7-12800H
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Are you on Insider or release channel?
Finding out what messed everything up is what I would do first.
Have you looked at windows update history to see if an update applied since it last worked correctly?

If nothing suspicious was found in WU I would first run SFC /scannow from command prompt as admin.
If no corruption found and fixed by SFC, I would login to my test account to make sure it's not user related.
Personally, I'm not one to mess around and waste time. If problem still exists I would restore an image. If you do not have an image the next best thing is a repair install.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Thanks to both of you for your replies.
@FreeBooter , I am logged to my default Admin account on windows.
@glasskuter , I am on release channel and there is nothing installed from windows update recently. PC was working fine last night. Also SFC finds no errors.

Now here is what I think caused the problem, but I don't understand why! :
I have 2 nvme SSD hard disks on my laptop. I have windows installed on both of them on C: and I would boot to each by choosing which ssd to boot from by pressing F2 at boot time and choose boot device from bios. Last night I decided to keep my Main SSD Disk 0 (the one I always use) and remove windows from the second SSD Disk 1, and instead use it only as DATA drive. So in windows disk manager I formatted the windows drive from the second SSD. There was no drive letter attached to that partition in my default windows. So i assigned it to F: and formatted it. All my windows files and settings should be on my default SSD 0 C drive!? So I wonder why altering the drive on a second SSD caused this problem! Also the only thing that was gone is windows store and all apps I had from store! If not windows is working perfectly!
 

My Computer

System One

  • OS
    Windows 11 PRO
    Computer type
    Laptop
    Manufacturer/Model
    Razer Blade 17
    CPU
    Intel i7-12800H
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
I found the solution to fix the problem and I'm posting it here, so if anyone has the same problem in the future can have an answer:
All I needed to do was to go to: Xbox App for Windows PC | Xbox and download and install the MS Xbox app for windows. Once the app is installed it will tell you that you miss some dependencies for the application to work and those missing dependencies are listed. One of them was MS Store and I had others like feedback Hub etc. After choosing to install those missing apps all was back to normal and my MS windows Store was there and working.
Except non of my previous apps were installed and I was obliged to install them all again. Ex: I didn't even have the default apps like Notpad, Paint, etc :(

Problem is fixed, but it would still be great to find out why this happened!
 
Last edited:

My Computer

System One

  • OS
    Windows 11 PRO
    Computer type
    Laptop
    Manufacturer/Model
    Razer Blade 17
    CPU
    Intel i7-12800H
    Memory
    32 GB DDR5 4800 MHz dual-channel
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3080 Ti
    Sound Card
    Steinberg UR44
    Hard Drives
    1 TB SSD (M.2 NVMe PCIe 4.0 x4
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes
We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

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